Audience

Companies and businesses searching for a solution to manage their campaigns comprehensively

About Emerald

Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.

Pricing

Starting Price:
$500.00/one-time/user
Pricing Details:
Pricing depends on number of users and on choosen modules
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

ISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management

Videos and Screen Captures

Emerald Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

Emerald Frequently Asked Questions

Q: What kinds of users and organization types does Emerald work with?
Q: What languages does Emerald support in their product?
Q: What kind of support options does Emerald offer?
Q: What other applications or services does Emerald integrate with?
Q: What type of training does Emerald provide?
Q: Does Emerald offer a free trial?
Q: How much does Emerald cost?

Emerald Product Features

CRM

Calendar/Reminder System Supported
Email Marketing Supported
Marketing Automation Integration Supported
Mobile Access Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Call Logging Not Supported
Document Storage Not Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Quotes / Proposals Not Supported
Territory Management Not Supported