Audience
Organizations of all sizes in all industries
About Ecrion
The smart, modern solution for better customer experience. At first, Customer Communication Management seems like a simple concept. But when a business considers all of the different types of communications they send (such as sales quotes, contracts, invoices, statements, collections letters, product announcements, promotions, appointment reminders, and so on), the channels available to them (print, email, online interactive documents, text messages, push notifications, etc.), the chosen languages of their customers, along with their preferred formats, channels, and tone (casual or formal), effective communication quickly becomes a difficult challenge. Ecrion’s document automation software streamlines the production and distribution of business-critical documents in a flexible and scalable environment. Workflow rules simplify and accelerate complex processes—whether manual, fully automated, or somewhere in between—to ensure consistent, quality and controlled communications.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Ecrion Software
Founded: 2002
United States
www.ecrion.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Windows
Linux
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Ecrion Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Communication Management
Community Management
Feedback Collection
Video Content
Churn Management
Content Syndication
Gamification
Live Chat
Customer Experience
Customer Segmentation
Dashboard
Multi-Channel Collection
Survey Management
Action Management
Analytics
Feedback Management
Knowledge Management
Sentiment Analysis
Text Analysis
Trend Analysis
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Document Capture
Marketing Automation
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Sales Intelligence
Segmentation
Website Visitor Tracking
A/B Testing
Artificial Intelligence
Content / Blogging Platform
Lead Scoring
Search Marketing
Social Marketing