Audience
Contact Centers
About ETS
Enterprise Testing Suite (ETS), an automated Testing Solution, enables users to have unlimited testing opportunities. ETS allows users to deploy the solution as an SaaS or an on-premise software depending on the needs of their businesses. ETS enables users to test the entire IVR configurations in hours. ETS allows users to monitor real-time results to find faults and rectify them immediately.
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Pricing
Starting Price:
$1280.00/month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Occam Networks
Founded: 2016
United Kingdom
www.occam.global/
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Product Details
Platforms Supported
Cloud
Windows
On-Premises
Training
Documentation
Live Online
Support
Phone Support
ETS Product Features
IVR
Call Center
Call Recording
Multiple Scripts
Phone Key Input
Text to Speech
Call Logging
Call Routing
Survey Management
Voice Customization
Voice Mail