Audience

Businesses and stores requiring a solution to increase sales and manage support effortlessly

About DelightChat

Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, DelightChat offers API access

Ratings/Reviews

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Company Information

DelightChat
India
www.delightchat.io

Videos and Screen Captures

DelightChat Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Support
24/7 Live Support
Online

DelightChat Frequently Asked Questions

Q: What kinds of users and organization types does DelightChat work with?
Q: What languages does DelightChat support in their product?
Q: What kind of support options does DelightChat offer?
Q: What other applications or services does DelightChat integrate with?
Q: Does DelightChat have an API?
Q: Does DelightChat have a mobile app?
Q: What type of training does DelightChat provide?
Q: Does DelightChat offer a free trial?

DelightChat Product Features

Customer Communications Management

Print Management
Batch Communications
Template Management
On-Demand Communications
Video Content
Multi-Channel Communications
Personalization
Interactive Content
Email Distribution
Chat / Messaging
Content Management

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding

WhatsApp Marketing

Multi-Language Support
Reporting / Analytics
Alerts
Autoresponder
Bulk Messaging
API
Campaign Management
Contact Management

DelightChat Additional Categories