Audience

Companies searching for a powerful Customer Engagement solution

About DataOrb

DataOrb is an AI-first company that enables companies to operationalize customer empathy – across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their playbooks by turning insights into action. DataOrb empowers employees to drive measurable improvement through DataOrb’s AI Coach. Better insights, happier humans, stronger performance and higher value. Impact Drive customer satisfaction, empower your agents, and increase revenue from an AI-powered customer engagement hub. Insights Gain better visibility into omnichannel product issues and customer complaints and mitigate hotspots before they impact your business. Data Aggregate every customer interaction from every channel, leaving no data behind. The DataOrb connectors centralize social, contact center, email, and other sources of customer interaction data.

Integrations

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Company Information

DataOrb
Founded: 2021
United States
www.dataorb.ai/

Videos and Screen Captures

DataOrb Screenshot 1
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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Videos
Support
Online

DataOrb Frequently Asked Questions

Q: What kinds of users and organization types does DataOrb work with?
Q: What languages does DataOrb support in their product?
Q: What type of training does DataOrb provide?

DataOrb Product Features

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

DataOrb Additional Categories