Audience
Customer service and engagement solution for companies
About DataKnowl
DataKnowl is the customer service and engagement platform designed to build direct, unbreakable relationships with customers. Over 50 features, including Interactive Voice Response (IVR), Call Forwarding, Text Messaging, Extensions, SIP compatible, Multiple users, etc. The toll-free number is a fundamental tool for giving your company a professional and solid image. DataKnowl is a leader in the supply of toll-free numbers in more than 50 countries worldwide. Choose the perfect number for your business. The telephone is one of the most used and effective channels for interacting with its customers. Make the most of the telephone channel by managing conversations in the best possible way and offering intelligent AI-based services. Manage your customers' requests via email, one of the most used and significant channels to manage. Keep track of requests using tickets, automatically convert emails into tickets.
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Pricing
Starting Price:
$8 per month
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Complexity Intelligence
United States
www.dataknowl.com
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Product Details
Platforms Supported
SaaS
Training
Documentation
Support
Phone Support
Online
DataKnowl Frequently Asked Questions
DataKnowl Product Features
Help Desk
Email Integration
Real-time Chat
Self Service Portal
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Service Level Agreement (SLA) Management
Ticket Management