Audience
Customer Alliance is the premier reputation management platform used by thousands of hotel and hospitality companies across the world.
About Customer Alliance
Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue. Within one industry-leading solution hotels collect, distribute, and analyze their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.
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Pricing
Starting Price:
79.00€ / month
Free Trial:
Free Trial available.
Integrations
Company Information
CA Customer Alliance GmbH
Founded: 2009
Germany
www.customer-alliance.com/en
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Product Details
Platforms Supported
Cloud
Training
Live Online
Webinars
Support
Phone Support
Online
Customer Alliance Frequently Asked Questions
Customer Alliance Product Features
Reputation Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Campaign Management
Gamification
White Label
Customer Alliance Verified User Reviews
Write a Review-
I just works! the support team is awesome and super helpful! They go above and beyond to make things work for me! They also engage their product people directly with me when needed!
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