Audience
Customer Alliance is the premier reputation management platform used by thousands of hotel and hospitality companies across the world.
About Customer Alliance
Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue. Within one industry-leading solution hotels collect, distribute, and analyze their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.
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Pricing
Starting Price:
79.00€ / month
Free Trial:
Free Trial available.
Integrations
Company Information
CA Customer Alliance GmbH
Founded: 2009
Germany
www.customer-alliance.com/en
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Product Details
Platforms Supported
Cloud
Training
Live Online
Webinars
Support
Phone Support
Online
Customer Alliance Frequently Asked Questions
Q: What kinds of users and organization types does Customer Alliance work with?
Customer Alliance works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Customer Alliance support in their product?
Customer Alliance supports these languages: English.
Q: What kind of support options does Customer Alliance offer?
Customer Alliance offers support via phone support and online.
Q: What other applications or services does Customer Alliance integrate with?
Customer Alliance integrates with: Facebook.
Q: What type of training does Customer Alliance provide?
Customer Alliance provides training in the form of live online and webinars.
Q: Does Customer Alliance offer a free trial?
Yes, Customer Alliance offers a free trial.
Q: How much does Customer Alliance cost?
Pricing for Customer Alliance starts at 79.00€ / month.
Customer Alliance Product Features
Reputation Management
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
Campaign Management
Not Supported
Gamification
Not Supported
White Label
Not Supported
Customer Alliance Verified User Reviews
Write a Review-
5 out of 5 starsI just works! the support team is awesome and super helpful! They go above and beyond to make things work for me! They also engage their product people directly with me when needed!
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