Audience
Businesses searching for a solution to improve their services and increase sales
About Cugic
CUGIC allow you to measure customer satisfaction, access agent performance and identify problems before execution. The analytics will help you stay on target and measure success. Chat with your customers as soon as they visit your website and resolve their queries in real-time with higher customer satisfaction. Say goodbye to expensive international calling. You can make calls directly from your device and connect with your customers instantly via audio and video calling services. Connect CUGIC with popular social networking sites like Facebook and Twitter. You can use this feature to monitor queries instantly and cater to them accordingly. For guidance regarding understanding our chat software, we are available 24/7 to help you experience a seamless Live Chat Experience with your customers. Interact with your customers with live chat sessions and display an employee image on the agent chat pop-up to ensure the best customer service practices.
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Pricing
Starting Price:
$10.00/month/user
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Cugic
Founded: 2016
United States
www.cugic.com
Videos and Screen Captures
Other Useful Business Software
Fully Managed MySQL, PostgreSQL, and SQL Server
Cloud SQL handles your database ops end to end, so you can focus on your app.
Product Details
Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
Support
Online
24/7 Live Support
Cugic Frequently Asked Questions
Q: What kinds of users and organization types does Cugic work with?
Cugic works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Cugic support in their product?
Cugic supports these languages: English.
Q: What kind of support options does Cugic offer?
Cugic offers support via online and 24/7 live support.
Q: What other applications or services does Cugic integrate with?
Cugic integrates with: Facebook and X (Twitter).
Q: Does Cugic have a mobile app?
Yes, Cugic has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Cugic provide?
Cugic provides training in the form of documentation, webinars, and live online.
Q: Does Cugic offer a free trial?
Yes, Cugic offers a free trial.
Q: How much does Cugic cost?
Pricing for Cugic starts at $10.00/month/user.
Cugic Product Features
Live Chat
Canned Responses
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported