Audience
Companies in need of a powerful Customer Engagement solution
About Cohort
Easily activate your first customer engagement journeys in just a few clicks, thanks to our ready-to-use templates. Without any technical skills, you can also build your own engagement scenarios thanks to an intuitive drag-and-drop interface. Track performance and assess easily your impact on sales and customer satisfaction. Connect social media, CMS, CRM, third-party apps and brand partners to easily create outstanding experiences. The plug and play marketing solution that turns brands' customer accounts into a powerful engagement channel.
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Company Information
Cohort
Founded: 2022
getcohort.com
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