Audience
Customer success software for companies
About ClientSuccess
Bring all of your customer success information into one place so your entire company has all of the information they need to manage customers. All conversations in one place. Foster relationships with the right people and the right frequency. Plus, no more BCC or cut-n-paste with our Gmail and Office 365 integration. Stay up-to-date on the health of each of your customers and share updates with your entire team in real time. Integrate Pulse with your Slack/MSFT Teams so your leadership team sees all key customer updates in real time. Deliver a consistent customer experience by defining, managing, and measuring your methodology for driving success. Get more predictability into your revenue by managing everything in one place (subscriptions, renewals, expansion, etc). Then use customer health and feedback to drive more accurate forecasts. Get ahead of any customer issues by notifying your team about any potential issues with a customer.
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Integrations
Company Information
ClientSuccess
Founded: 2014
United States
www.clientsuccess.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
ClientSuccess Frequently Asked Questions
ClientSuccess Product Features
Customer Engagement
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Feedback Collection
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Success
Account Alerts
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Supported
Usage Tracking / Analytics
Supported
Account Management
Not Supported
Onboarding
Not Supported
Revenue Management
Not Supported
Win / Loss Analysis
Not Supported
