CiteOps

CommunityWFM is a modern WFM solution that keeps everyone involved in the scheduling process. Developed with a focus on collaboration between remote workforce management (WFM) analysts, supervisors, and agents to improve forecasting and scheduling. Cloud workforce management software built for WFM professionals to make them more efficient at their job. Save time and money with a unique blend of intraday management and automated planning solutions. Mobile WFM has never been more important. Community Everywhere is a must have for optimized scheduling. The on-the-go solution for agents, supervisors, and WFM professionals to communicate about their schedules and shifts. Agents are able to view their current and past schedules in real-time directly within the app so they don't miss any upcoming shifts.

Evolia makes it easier to hire, schedule and track time worked by frontline in medium and large-sized businesses. Gone are the days of working in silos and having to play the telephone game finding last-minute replacements. With Evolia, employees get the opportunity to take part in the scheduling process in a few clicks. Evolia for managers: • Hire for open shifts and replacements • Quick and intuitive schedule creation • Automated replacements and recall lists • Employee availability management • Centralization of leave requests • Labor budget controls • Integrations to the most popular payroll systems • Smart timesheets with pre-approval • Automated payroll preparation • Employee messaging and platform for announcements • And so much more! Evolia for employees: • Free profile to post for an open shift in your area • Free and easy to use web & mobile app • Support for expense accounts • Work availability and preference • Mobile punch • Messaging platform