CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams.
Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers.
See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy.
Ready to check it out? Sign up for a free demo trial now at User.com →
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TrackDrive
Trackdrive powers inbound and outbound conversations with your leads. Communicate using Telephone Calls, SMS, Emails, Integrations, and more. Powerful call analytics provide insight into conversions from online and offline sources. Measure call conversions from online and offline marketing campaigns. Track traffic sources, URL keywords, and custom tokens. Automatically schedule contact with leads. Convert leads to calls by sending SMS, emails, and placing outbound calls. Configure Call Center Agents to handle your inbound and outbound calls with consumers all from within TrackDrive. Automatically forward calls to buyers that earn you the most. Allow your buyers to compete for your calls using Real Time Bidding to increase their flow of calls. Trackdrive integrates with many third party systems. Connect your account to Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft and more.
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Dexem
Dexem provides cloud-based solutions to collect, process, manage, integrate and analyze phone calls. Analyze inbound phone calls from your marketing campaigns to measure performance of ads, traffic sources, keywords & Web pages. Accelerate your sales pipeline and increase your efficiency to generate more opportunities and more revenue with your phone calls. Automate call routing with a smart interactive voice response (IVR) system, using natural language, speech recognition and DTMF tones. Analyze phone calls from your marketing campaigns to measure the performance of ads, traffic sources, keywords & Web pages. As phone calls are part of your customer acquisition strategy, understanding which marketing campaigns are bringing you calls is very important to effectively manage your investments. Dexem Call Tracking is about using dedicated phone numbers, called tracking numbers, for each ad, traffic source or visitor, to link your calls with the right acquisition campaigns.
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