CallBroker Report View Reviews and Pricing 2024

Audience

Organizations looking for a server application to analyze and evaluate business call traffic

About CallBroker Report View

CALLBROKER Report View is a server application that allows communications administrators or supervisors to analyze and assess the company's call traffic. CALLBROKER Report View is a reporting solution designed specifically for the growth of the Cisco Unified Communications customer, with no limit on IP phones or number of calls, CALLBROKER Report View offers the communications manager the necessary tools to quickly analyze and make decisions efficiently about communications in the organization. CALLBROKER ReportView provides analysis and control of both internal and incoming or outgoing telephone traffic, using a web-based user interface. CALLBROKER ReportView for callcenters provides information about queues and agents, as well as a wide selection of data that meets the requirements of any CRM, calls answered, abandoned, talk time, wait time and average wait time. Integration with Cisco CUCM through AXL, or LDAP. Alerts via email and exportable reports to pdf and excel.

Integrations

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Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Videos and Screen Captures

MAF ICIMS

Efficiently manage, report and analyze your UC&C platform and associated elements. It's really quite simple, our software gives you the tools to efficiently manage, report and analyze your UC&C platform and associated elements. The modern workplace is changing faster than ever making it essential you have these tools in place to ensure your investment in UC&C is delivering the expected productivity gains, cost savings, and improved business processes. With a near real-time snapshot view (updated every 60 seconds) of Unified Communication usage, the various dashboards show User Adoption, Employee Productivity, Call Quality, and Cost information. Enjoy the flexibility of a user experience the way you want it, and customize the position of dashboards and what information is displayed. Filters can be applied to ensure that only relevant information is displayed. Click-through reporting produces detailed reports directly from the dashboard user interface.

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Call Accounting Mate

Call Accounting Mate is an industrial-strength, fast and reliable call accounting software package for monitoring and reporting telephone call activity. Call Accounting Mate can be deployed in virtually any enterprise including hospitality, retail, government agencies, brokers, professional firms, banks and universities. Telecom managers find it increasingly difficult to allocate telecom costs to various departments or cost centers or individuals. This Telemanagement solution will pinpoint charges, highlight misuse and increase productivity. Call Accounting Mate can monitor incoming and outgoing calls in real-time. Alarms and reports can be scheduled for 911 emergency notification, toll fraud or misuse reporting. A built-in contact database can be used to quickly identify all calls made to/from a particular telephone number and tagged as personal or business-related.

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CallRail

(4 Ratings)

CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.

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VXTracker

A call accounting system/voice analytic is a software program that takes outgoing, incoming and internal call records generated by a telephone system, processes them and adds the Destination City and State, Costs, Trunk information, Extension User’s Name and Department. These processed records are used to generate a variety of detail and summary reports on telephone call activity. These reports can be used to analyze numerous elements regarding telephone usage and system efficiency. New computer technology and tools have allowed developers with creative thinking and innovative programming skills to create a whole new level of analytics. The new software works with traditional PBXs, new IP systems and mobile phones. Because the newer systems are browser based, they allow much greater access to managers across the enterprise providing managers with valuable information to manage their departments more effectively.

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Product Details

Platforms Supported

SaaS

Training

Documentation

Live Online

Support

Phone Support

Online

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