Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.
The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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LiveWebinar
LiveWebinar is a cloud-based tool that helps users manage online webinars, meetings, training, live streaming, chats, screen sharing, social media broadcasting and high definition (HD) recording via web browsers. The fully-customizable solution allows users to change logos, room colors, design layouts, as well as to create personalized registration forms to match their business' brand identity, and control email delivery and report designs.
LiveWebinar lets users broadcast events, webinars and training on Facebook, YouTube, Vimeo, Periscope, external media sources and other social media platforms. Besides broadcasting, the platform allows screen sharing and remote desktop access across PC, Mac, and Android devices, and provides add-ons for Opera, Chrome and Safari browsers. Users can conduct live webinar tests, surveys and polls to gather information, research reactions, analyze feedback and gain insights for business decisions.
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Guru
Guru is the AI Source of Truth for your company.
It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work.
Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow.
Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates.
By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.
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Proze
Proze is a cloud-based Internal Communications solution for sending rich newsletters and targeted content to employees based on their title, role, department and more. Offers deep integration with MS Office 365 applications such as Teams and Sharepoint (included Active Directory or Workday sync), and includes a simple drag-and-drop interface for easy email creation.
Features include:
* Dynamic content targeting to each employee's interests, role or department.
* True embedded-video and audio-podcasting inside Outlook
* Embed interactive polls, quizzes, comments and article bookmarking
* 30+ Tracking and Trending reports
* Customizable (and lockable) templates and role-based permissions
* Integrate/embed content into Teams and Sharepoint
* Countdown clocks for special events/deadlines
* SSO logins with extensive back-end security - 20 years experience.
* Time-zone broadcasting, and "resend to inactive employees"
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