Audience

Companies that want to talk to customers via Apple iMessage

About Apple Business Chat

A whole new way to talk to companies. Now you can ask for information, schedule appointments, and even make purchases right in Messages on your iPhone or iPad. Which makes connecting with your favorite companies as easy as texting your favorite people. If you’re looking up a company in Maps, Safari, or Search, simply tap the Messages icon to send a text. Many businesses also let you start a conversation directly from their own app or website. Only you can start a conversation. And when you do, the company can’t see personal information, like your name or phone number, unless you choose to share it for appointments or deliveries. Once you delete a message thread, the company can’t contact you again until you start another conversation. Why wait on hold to ask a question when you can simply get a text instead? If you’re too busy to reply at the moment, no problem. You can get back to the conversation when it’s convenient. Scheduling an appointment is easy, too.

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Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Apple
Founded: 1976
United States
www.apple.com/ios/business-chat/

Videos and Screen Captures

Apple Business Chat Screenshot 1
Apple Business Chat Screenshot 1
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Product Details

Platforms Supported
iPhone
iPad

Apple Business Chat Frequently Asked Questions

Q: What kinds of users and organization types does Apple Business Chat work with?
Q: What languages does Apple Business Chat support in their product?
Q: What other applications or services does Apple Business Chat integrate with?
Q: Does Apple Business Chat have a mobile app?

Apple Business Chat Product Features

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported

Apple Business Chat Verified User Reviews

Write a Review
  • Samantha H.
    Digital Marketing Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Direct Communication"

    Posted 2022-03-28

    Pros: This messaging app provides direct communication that is private allowing us or our clients to communicate with their customers or patients.

    Cons: Most major companies or hotels use this app, which is convenient. More companies should as well!

    Overall: A very effective app to use when trying to quickly and securely communicate with a target audience member.

    Read More...
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