Audience
NPS solution that helps organizations measure telephone satisfaction
About Allosmile
AlloSmile allows you to collect instant satisfaction after each phone call initiated from your website. Easy to set up, and deployable internationally, AlloSmile complements or replaces mystery calls, customer reminders, double listening, email surveys or questionnaires on voice servers. You can select the question asked as well as the display of the note and the verbatim.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
AlloSmile
France
www.allosmile.fr/
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Product Details
Platforms Supported
Cloud
Support
Online