ALLOS

Optimize your customer service performance by automating the response to repetitive and low-value calls for your agents. By connecting to your internal tools, AlloBot identifies customers and provides them with an ultra-personalised response based on their specific characteristics. AlloBot is a conversational AI solution that handles omnichannel customer interactions by voice or text. With the technological advancement of conversational AI, don't let your customers wait for a response. More than 50% of customer requests are about simple and recurring questions. With AlloBot, automate the answers (or drafts) to these questions to focus your agents on high-value-added cases. Harness the power of a state-of-the-art conversational AI. Smart routing to the right service based on request.

alloFactor is a one stop solution providing an array of administrative products and services to small and medium sized clinics. We are intensely focused on creating value for our client practices by reducing costs and promoting productivity. We bring together a world class technology platform and a highly skilled workforce to provide a unique solution in the healthcare market. With alloFactor you get a truly integrated practice management software covering all administrative functions including scheduling, registration, billing, medical records and reporting. You get paid faster through electronic claim submission and save time through electronic remittance advice. Automated eligibility verification reduces billing errors and minimizes your patient receivables. Our service division acts as a logical extension to your practice by taking on specific responsibilities while providing flexibility. Our medical billing team works seamlessly with your frontdesk to maximise your revenue.