Alternatives to Alliance
Compare Alliance alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Alliance in 2026. Compare features, ratings, user reviews, pricing, and more from Alliance competitors and alternatives in order to make an informed decision for your business.
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1
Freshservice
Freshworks
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. -
2
NeuBird
NeuBird
NeuBird AI is a Production Ops Platform for ITOps, SRE, and DevOps teams that brings agentic AI to production cloud environments. It continuously analyzes telemetry across Amazon CloudWatch, Azure Monitor, logs, metrics, traces, and changes to help teams prevent incidents, automate root cause analysis, and optimize cloud operations in real time. Instead of relying on dashboards and manual investigation, NeuBird AI automatically detects degradation, reduces alert noise, and identifies root cause in minutes. It enables teams to move from reactive firefighting to proactive operations. Built for production cloud and Kubernetes environments, NeuBird integrates with AWS, Azure and OpenShift services and existing observability and incident management tools with no rip and replace required. -
3
ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. -
4
ManageEngine EventLog Analyzer
ManageEngine
ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats. -
5
Kroll Cyber Risk
Kroll
We are the world incident response leader. Merging complete response capabilities with frontline threat intelligence from over 3000 incidents handled per year and end-to-end expertise we protect, detect and respond against cyberattacks. For immediate assistance, contact us today. Tackle every facet of today and tomorrow’s threat landscape with guidance from Kroll’s Cyber Risk experts. Enriched by frontline threat intel from 3000+ incidents cases every year, our end-to-end cyber risk solutions help organizations uncover exposures, validate the effectiveness of their defenses, implement new or updated controls, fine-tune detections and confidently respond to any threat. Get access to a wide portfolio of preparedness, resilience, detection and response services with a Kroll Cyber Risk retainer. Get in touch for more info. -
6
Incident Tracker
Incident Tracker
The most affordable reporting software on the market today. Incident Tracker works directly with numerous Healthcare Agencies throughout the United States. Incident Tracker uses the Microsoft Azure platform for the industry’s highest security and data protection levels. Microsoft Azure is HIPAA certified, and we can review and sign a BAA for your organization if required. Incident Tracker is one of the most cost-effective, user friendly solutions on the market today. Customize categories, locations, and digitize paper forms. Automated email alerts. Automated workflows. Trending and Analytics. Report Life Cycle. Set custom statuses for easy tracking. Incident Tracker is used throughout the world for large and small security companies. It provides the documenting and analytics tools needed in your field. It also allows you to upload pictures or documents directly to the report, and most importantly, it is very user friendly. -
7
Mint Service Desk
OPGK Software
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.Starting Price: $5/month/agent -
8
Crises Control
Crises Control
The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.Starting Price: £1 per user per year -
9
Klaxon
Klaxon Technologies
Keep your people safe, informed and productive Communicate effectively within your organization with our major incident, mass notification and planned maintenance solution. Keep your team safe with time-sensitive communication updates Manage major incidents, disasters, business continuity events, cyber incidents and other emergencies with instant notifications, preventing potentially damaging events from escalating. The best tool for efficient and flexible communication in your business Choose Klaxon to improve the way you communicate Multiple notification channels Using our self-service interface, recipients can choose how they receive major incident notifications — through email, SMS, Voice/Telephone, Smartphone App, Microsoft Teams, Skype for Business and more. Two-way communications. Customizable two-way communications across all devices allows recipients to let you know if they've been affected, mark as safe and more. Efficient incident management.Starting Price: $0.61 per user, per month -
10
REDWERT
Redwert Engineering Labs
Healthcare incident management made seamless. Our Healthcare incident management software enables you to access incident reporting systems in hospitals. Track all hospital-related proceedings. Record patient safety report and help caregivers in managing threats, or emergency incidents. Capture various adverse events easily with predetermined selectors, dropdown lists and areas for narrative where required. Redwert helps to handle the exponential growth of big data in today’s era with AI and intelligent framework. We encourage companies to be quick in adopting high-end technology, shall reduce the risk of obsolescence. Redwert efficiently and seamlessly manages the core operation of healthcare with platforms and services designed for patient safety and analytics. Redwert helps in Business Intelligence and Data visualization with insights from a different source and also allow you to create your own interactive dashboard. -
11
DisasterLAN
Buffalo Computer Graphics
Buffalo Computer Graphics’ DisasterLAN (DLAN) emergency management platform provides tools for shared situational awareness, workflow-based information management, and real-time communication. Our secure, web-based tools will help your team manage all stages of the emergency management process. DLAN includes user-friendly tools for: task, mission, and resource management; secure interoperable communications; workflow-based information management; customizable real-time status boards; asset & finance tracking; Incident Action Plan & Situation Report creation; after-action reports; and daily operations. DLAN software is available as a traditional on-premise installation or as a cloud hosted service. As an incident grows in size, additional personnel can be brought in quickly, including outside stakeholders and personnel from supporting agencies, with no additional per user fees. -
12
Symmetry Incident Management
AMAG Technology
Security and safety incidents occur every day at the workplace, and organizations must proactively investigate and manage them before they escalate into unmanageable and sometimes public predicaments that impact their brand and reputation. Whether it’s a defective light bulb in a parking garage or an active shooter situation, incidents must be properly managed, investigated, analyzed, and documented so companies can take the appropriate actions. Understanding how security officers conduct activities throughout the day can help an organization create efficiencies and save money. Understand how events unfold through configurable questions, instant notifications, computer-aided dispatch, and intelligent narratives with site-specific documentation, images, and videos. Understand the implications of each action taken during and after every event, allowing you to make informed, data-backed business decisions across resources, staffing, and reporting. -
13
Adashi C&C
Adashi Systems
Adashi C&C is a complete incident management platform designed to help commanders handle everyday incidents and large-scale disasters. Our incident command software provides fire and police commanders with enhanced situational awareness, improved interoperability, and detailed accountability tracking to manage incidents effectively and prevent line of duty deaths. The product helps commanders with real-time collaboration, tactical planning, resource management, and incident reporting. Adashi C&C is used by public safety agencies around the world, and we are consistently expanding our capabilities to improve emergency management. Adashi C&C is a robust incident command software platform. Designed for use at all types and sizes of incidents, the software includes an interactive data dashboard for effective decision making. -
14
Kintaba
Kintaba
Incident management that makes your organization stronger. Manage, respond, and recover from major outages and incidents as a team with Kintaba. Kintaba is modern incident management made easy. Easy to use IMOC and oncall rotations, one-click paging, and employee directory imports so you can add and manage responders quickly. Rich Slack-integrated chat and activity logging to bring the right people together and keep stakeholders updated so you can mitigate the incident quickly without the distraction of writing status emails. Automated Postmortem creation, distribution, and review scheduling to give your team easy access to critical knowledge after high severity events. Kintaba is the easiest way to implement full lifecycle modern incident management for your entire company. Instant chat, automated event tracking, automated IMOC oncall rotations, included postmortem templates, auto-scheduling, and more. -
15
Exigence
Exigence
Exigence is providing a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and tools already in use, driving down time to resolution. Customers who have purchased and are using Exigence , have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, but also for cyber events as well as planned incidents like business continuity testing and software release. -
16
Statuspage
Atlassian
Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.). Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time. Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users. Turn your page into a sales and marketing tool with Uptime Showcase, which lets you display historical uptime to current and prospective customers.Starting Price: $29 per month -
17
Intergraph Computer-Aided Dispatch
Hexagon AB
Intergraph Computer-Aided Dispatch (I/CAD) is a suite of industry-leading incident management software. I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration. I/CAD enhances the quality and availability of critical information, providing a common operating picture for intelligent response. With I/CAD, organizations can implement applications, interfaces, business rules and workflows that meet their specific needs, from single agencies to multi-agency communications centers to virtual consolidations and hub-and-spoke deployments for agencies sharing common systems. -
18
Locate Global
Locate Global
Global Incident Management Solution. How it works. Simplify safety and increase resilience. Simplify safety & increase resilience. Do business safely, anywhere in the world with technology you can rely on. Locate team members and track journeys to manage risk, quickly communicate critical information, and empower employees to send an SOS simply. Monitor: Real-time global visibility. Monitor. Real-time global visibility. Manage all incidents and users easily from our central cloud-based dashboard. Pinpoint accuracy and concise information helps you make critical decisions fast, no matter when or where the event occurs. Respond: Act on critical events instantly. Respond. Act on critical events instantly. Look after your people with a smart response to any incident, anytime, anywhere. Helps to meet duty of care and maintain business continuity with tools to initiate the right response and communicate to the right people. -
19
StatusNet911
DataTech911
StatusNet911 is a cloud-based dashboard connecting hospital, dispatch, and first responders with real-time situational data. It provides hospital resource availability, triage status, and system outages in order to support real-time response to multi/mass-casualty incidents (MCIs) and daily incident traffic. Health systems benefit by receiving Emergency Medical Services (EMS) incident information in real-time to more effectively manage facility resources. StatusNet911 is used daily to handle routine incidents which assures that staff is proficient with the system when disaster strikes. Alerts are provided when hospital status changes based on patient load or equipment availability. Be On the Lookout alerts (BOLOs), All Calls, and MCI activities are provided through the alert service. During MCIs, patient allocation to vehicles, vehicle allocation to hospitals, and requests for triage status and bed status are all propagated to the affected entities through the alert service. -
20
Zenduty
Zenduty
Zenduty’s end-to-end incident alerting, on-call management and response orchestration platform helps you institutionalize reliability into your production operations. Get a single pane of glass view of the health of all your production operations. Respond to incidents 90% faster and resolve them 60% faster. Deploy customized and data-driven on-call rotations to ensure 24/7 operational coverage for major incidents. Deploy industry-leading incident response procedures and resolve incidents faster through effective task delegation and collaborative triaging. Bring your playbooks automatically into your incidents. Log incident tasks and action items for productive postmortems and future incidents. Suppress noisy alerts so that your engineers and support staff are focused on the alerts that matter. Over 100+ integrations with all your APMs, log monitoring, error monitoring, server monitoring, ITSM, Support, and security services.Starting Price: $5 per month -
21
Squadcast
Squadcast
Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.Starting Price: Free -
22
1st Incident Reporting
emAPPetizer
A secure and efficient solution to save all your reports online, instead of thousands of papers. Report field events quickly and securely with the 1st incident app. Forget about the old paper reports that you have to keep in a binder. Think of how simple lift would be if all of your forms were on the web or on your mobile device, all in one easy place. That’s what 1st Incident Reporting brings to the table. An incident may be started in the field but, it is the way you react and respond to an incident that is important to your organizations business process. 1st Incident Reporting gives you the tools to ensure you never miss and important field event. Efficient data analysis is the final step in an incidents lifecycle. Generate actionable reports to indentify problem areas in your day to day operations and ensure your employees safety.Starting Price: $1.00/month/user -
23
OnSolve
OnSolve
Pinpoint and respond to threats that impact your people, places and property – quickly, accurately and reliably. Every minute counts™. That’s why OnSolve prioritizes speed, relevance and usability to help our customers achieve the best possible outcome when a critical event occurs. Communicate faster to the right people on any device. Quickly activate crisis response plans and collaborate in real time. Filter out irrelevant data to make informed, proactive decisions. Deliver customized incident plans and task assignments to ensure appropriate action. Identify all active incidents at-a-glance using the risk intelligence dashboard. Enhance the alert send process to improve response times. Access business continuity plans anywhere via a mobile app. -
24
Hyperping
Hyperping
Combining reliable uptime and performance monitoring, hosted status pages & incident management all in one tool. Receive instant alerts when downtime occurs and collect performance metrics. Communicate incidents and maintenances to your users in beautifully simple status pages. Collaborate with developers and customer support to resolve issues together. Create incidents, add real-time updates and change your services status to keep your users in the loop. Instantly alert your team and communicate incidents with the integrations you love. Publish updates about incidents or maintenances and send notifications to your users. Set a password to share an internal status page with your teammates and collaborators. Arrange your monitors, status pages and teammates into specific projects. Change the method, parameters or headers of your HTTP monitors. Setup internal status pages and protect them with a password.Starting Price: $79 per month -
25
RingStor
RingStor
RingStor is an innovative data management company providing digital asset backup, incident management, emergency action and business continuity planning software solutions. Taking its name from the technical architecture involved in data storage, RingStor provides cost-effective, cross-platform, multi-tenant solutions renowned for high performance and reliability. The solutions are rapidly deployable, configurable to fit any infrastructure situation, and easily managed. RingStor has assembled the key components that any business needs to ensure a disaster does not seriously damage your business or even worse put you out of business. RingStor LifeJacket provides a powerful online tool for business to assess risks, log and track incidents, create emergency action plans and business recovery procedures. The SaaS solution enables business to get organized and prepared for a structured business recovery procedure in event of interruption. -
26
incident.io
incident.io
Simple. Powerful. Effortless incident management. With a beautifully simple interface, powerful workflow automation, and integrations with all your existing tools, prepare for incident management like never before. We make adoption easy by meeting your teams where they already work in Slack, and integrating seamlessly with all the tools you already know and love, including Jira, Statuspage, and PagerDuty. We guide your teams through the most stressful times. Now anyone can run incidents with confidence so you can scale your organization without slowing down. Create consistency instantly with our easy to build workflows. Automate tedious processes from sending update emails to execs to compiling post-mortems, so you can focus on fixing and building world-class products. Avoid duplication and reduce unnecessary distractions by running more transparent incidents. You can assign roles and actions, provide incident updates, and find an overview of all live incidents.Starting Price: $16 per responder per month -
27
Alert Catcher
Softlist
Automate Incident Alerting. Alert Catcher allows you to consolidate and automate alerts that emanate from mission-critical systems (SIEM/EMS). All alerts and notifications can be customized on the basis of preference, with escalations creating tickets in Jira Service Desk. For department of Information Security Management. For owners of the Jira Service Desk platform, as well as departments, processing applications from external information systems. For IT and / or software development department. Custom endpoint for creating/updating incidents Custom restrictions for creating/updating incidents Ability to group incidents by rule and create problems Connection types for 3-rd party systems Workflow extensions for Jira Connection types for bi-directional integrations. Integrate with a wide range of SIEM / EMS systems. For identification of demands from third party systems in Alert Catcher, there is created the additional entity - connection.Starting Price: $10 per user, one-time payment -
28
StatusKit
StatusKit
Statuskit brings together customisable status page, events tracking for your service to foster communication. Interrupted services are part of daily operation. Our customisable service update let your clients know everything is under control. Detailed events tracking turns your service disruption into a great customer experience, displaying active incident illustrate the transparency of your business. StatusKit allows you to customize nearly everything including incident status and service status so as to allow you to better describe your incidents and service. Allow your customers to subscribe to your statuspage via Email, Feed, Webhook and Facebook Messenger. StatusKit also allows you to use your own Mailgun API Key. An easy, one-glance status report fosters better communication for your service. Displaying active events and incidents illustrate the transparency of your business. Customisable status and category makes StatusKit suitable in all type of business.Starting Price: $9 per month -
29
Phoenix Incidents
Phoenix Incidents
Phoenix Incidents is the only native Jira incident management platform that eliminates context-switching and the need to learn new tools by building directly into the platforms your developers use every day like Jira and Slack. It manages the entire incident lifecycle, ensuring full compliance without requiring extra effort from your team with automated workflows guided by AI and industry best practices, the platform orchestrates your team’s incident response from declaration to resolution. Our RCA module , featuring an AI-supported Five Whys process, enforces clarity, identifies true root causes, and assigns actionable remediation steps. Executive reporting, including weekly report cards and real-time dashboards, tracks RCA completion and holds teams accountable, ensuring action items are closed and recurrence is prevented. Experience stress-free incident management and see a huge positive difference in coordination, RCA resolution, and on-call responsive.Starting Price: $3.75/user -
30
InciPulse
InciPulse
InciPulse is an incident response and uptime monitoring platform that helps detect issues, communicate outages, and maintain up to 99.9% uptime. It provides public and private status pages, customizable dashboards with multiple themes and graph types, and supports region-based outages. The platform sends notifications via email, SMS, Slack, Teams, or webhooks, tracks incidents with detailed timelines, and allows scheduling of maintenance events. Teams can generate incident, uptime, and Mean Time reports, manage services with role-based access, and use a 24/7 chatbot for assistance, ensuring faster response, better visibility, and improved system reliability.Starting Price: $2 -
31
SIGNL4
Derdack
When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text, email and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.Starting Price: $9.00/month/user -
32
Computer Aided Dispatch
Computer Information Systems
The CAD System enables dispatchers to easily and effectively manage multiple and complex incidents and further enhances the dispatchers’ ability to provide the maximum level of officer safety to first responders. Calls are entered with minimal data entry and are automatically date and time stamped. All functionality is available to both Call Takers and Dispatchers. All dispatch personnel can view and update the same Call for Service concurrently and all information becomes part of the record. The CAD System provides dispatchers with instantaneous access to any names that are in any of the CIS Systems, as well as pending and prior incidents with the ability to look at those incidents, premise response instructions, contacts and additional information about the responding location. This information can be transmitted to Mobile Units for officer knowledge and use. -
33
Infizo Desk
Infizo
Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and prioritize help desk tickets with state-of-the-art features like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and maximize operational efficiency. Efficiently track and manage help desk tickets with our sophisticated ticketing system software, ensuring every issue is resolved timely, enhancing customer satisfaction. Assign tickets to specific user groups or individuals, streamlining ticket assignments and ensuring accountability for each action taken. Automatically convert incoming emails into help desk tickets, allowing for seamless creation and integration with email communication. Set service level agreements (SLAs) for ticket response and resolution times, ensuring prompt and efficient support.Starting Price: $59.78 per month -
34
Callgoose SQIBS
ZEAZONZ TECHNOLOGIES
Callgoose SQIBS – The Future of IT Automation & Incident Management Callgoose SQIBS is a next-gen automation platform that optimizes IT operations, automates incident response, and enhances system reliability. It offers real-time alerts, on-call scheduling, incident auto-remediation, and seamless integrations to minimize downtime and improve efficiency. 🔹 Use Cases: Incident auto-remediation, on-call scheduling, process automation, IT request automation, event-driven automation, and cloud integrations. 🔹 Who Uses It? Enterprises, DevOps, MSPs, and IT teams in industries like SaaS, finance, e-commerce, telecom, and healthcare. 🔹 Key Features: Multi-channel alerts, runbook automation, no per-user fees, and full customization. 🔹 Pricing: Plans from Freemium ($0) to Dedicated ($1000/month) with automation included in every paid plan. Integrate with any ITSM, DevOps, or cloud platform. Scalable, cost-effective, and built for seamless IT automation. 🚀Starting Price: $10/month -
35
CloudApper Incidents
CloudApper
CloudApper Incidents is an incident reporting solution for healthcare systems that saves millions of dollars by preventing medical errors and accidents that are caused by unreported incidents. Get an immediate notification for every incident, and take prompt action that minimizes risk from an incident/accident. Get valuable insights and report from Incidents, take preventive action and ensure utmost safety at your facility. Say goodbye to all the complex paperwork. Get all information in one place to perform an efficient incident investigation. Instantly customize the Incidents app without any coding skills required. Simply select the app template, drag-and-drop the required modules, test, and publish. Modifications are immediately available on the web and mobile versions of the app! CloudApper Incidents provides you with a powerful, intuitive, and easy-to-use solution at an affordable price.Starting Price: $10 per month -
36
BCS Tracker
BCS
With incident tracking software we can record, store and track incidents from beginning to end. An advanced incident management solution with the latest technologies that is affordable, flexible, scalable, and easy to use. BCS Tracker is advanced cloud-based and scalable software for recording incidents and daily logs in real-time (with GPS tracking). This incident management system software is an easy-to-use platform enables your organization to record and maintain a centralized database of incidents in detail. Every stage of an incident is recorded online, and its progress can be tracked until it is closed or completed. Efficiently and cost-effectively analyze incidents to formulate actions and strategies to improve security. Receive real time notification so that you can respond to and deal with various types of situations effectively. -
37
ESF8
ESF8
Incident management is a critical tool required by emergency managers during disasters. This tool helps emergency managers effectively manage healthcare responses throughout the emergency. Tired of not getting information on power, generator and fuel status? Resource management provides accurate information through real-time status reporting on available healthcare facility resources to the people in critical need. It provides a flexible, easy-to-use intuitive dashboards and data collection tools for emergency and or day-to-day operations support. HVA is a very powerful and flexible tool for risk assessment and emergency planning for public health and medical services. Medical Special Need Shelters are designed to meet the needs of people who require assistance that exceeds services provided at a general population shelter. MSNS solution from ESF8 Portal ensures continuity in services and quality care to shelterees, caregivers, and staff during their stay in a medical shelter.Starting Price: $199 per year -
38
xMatters
Everbridge
xMatters is an intelligent communications platform designed to accelerate essential business processes, especially IT operations, DevOps and major incident management processes. Trusted by over 1000 global companies, xMatters offers intelligent communication tools for effective IT management, business continuity management, employee engagement, and customer engagement. The platform delivers unmatched reliability and innovative functionality.Starting Price: $9 per user per month -
39
D3 Smart SOAR
D3 Security
D3 Security leads in Security Orchestration, Automation, and Response (SOAR), aiding major global firms in enhancing security operations through automation. As cyber threats grow, security teams struggle with alert overload and disjointed tools. D3's Smart SOAR offers a solution with streamlined automation, codeless playbooks, and unlimited, vendor-maintained integrations, maximizing security efficiency. Smart SOAR's Event Pipeline normalizes, de-dupes, enriches and correlates events to remove false positives, giving your team more time to spend on real threats. When a real threat is identified, Smart SOAR brings together alerts and rich contextual data to create high-fidelity incidents that provide analysts with the complete picture of an attack. Clients have seen up to a 90% decrease in mean time to detect (MTTD) and mean time to respond (MTTR), focusing on proactive measures to prevent attacks. -
40
FireHydrant
FireHydrant
FireHydrant is the only comprehensive incident management platform that allows you to create consistency for the entire incident response lifecycle to focus on fighting fires faster. FireHydrant is the incident management platform for businesses to manage their complex systems. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most, keeping business operations running smoothly and the customers their businesses serve, happy. We're focused on building technology that thoughtfully re-engineers incident management and sets a standard for how businesses think about reliability. Our goal is to cut through manual processes and create a simple, intuitive, and best of all, delightful to use platform. Create consistency for the entire incident response lifecycle with FireHydrant, the incident management platform for teams of all sizes. Connecting integrations unlocks even more runbook automation with FireHydrant.Starting Price: $20 per user -
41
Shoreline Incident Insights
Shoreline.io
Shoreline Incident Insights provides automated categorization, filtering, and analysis of incidents so that teams can focus on making on-call better. By using machine learning to identify patterns, Incident Insights pinpoints the top causes of incidents and calculates the total number, MTTA, MTTR, and average priority level. Users can then use this trending data to measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems. Sign up for Shoreline Incident Insights in under two minutes with an email or Google account to successfully connect your ticketing system and start configuring and refining automated categorization.Starting Price: $0 -
42
Runframe
Runframe
Runframe is incident management and on-call scheduling for engineering teams, built natively in Slack. Declare incidents with /incident. Runframe creates a channel, assigns responders, and logs every action automatically. On-call rotations with escalation policies page the right person when no one responds. Analytics track MTTR, MTTA, and on-call fairness. Post-incident reviews use auto-generated timelines.Starting Price: $15/user/month -
43
StatusHub
StatusHub
StatusHub is an IT Incident & Disruption Communication tool that helps you keep your customers and team informed during service downtime. StatusHub makes it easy to keep everyone informed through status pages and multiple notification channels. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Status pages by StatusHub stay up even if your servers are down, so you never lose connectivity with your end users. StatusHub lets you operate multiple status pages, import and manage subscribers, create incidents manually or through integrations and create and schedule maintenance events. Everything you need to make your status communication efficient and flexible. Start your free trial now!Starting Price: $49.00/month -
44
PatrolLIVE
PatrolLIVE
Spend less time training personnel and more time reporting on patrols. Our clients love the user experience and that their employees don’t need to spend hours learning a new piece of technology. Report Incidents, activity and get insights in real time. Users can easily send data on the go so that key responders can be on the scene as quickly as possible. The PatrolLIVE app allows for clear and easy execution monitoring and compliance for your onsite patrol. Whether you’re in a traditional patrol environment or running a janitorial service, we can easily track and report your team’s activity. Are instantly available after incidents and activity data is captured on scene. Key personnel can be alerted automatically to major incidents as they occur. Any web user can view activity detail and create reports customized to their needs. -
45
Cymune
Cymune
Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal within a company’s IT infrastructure. Get rapid incident response services for your enterprise with our incident response 6-step plan. It helps to address a suspected data breach rapidly and minimizes the incident impact. Benefits of Incident Response with Cymune. Develop an effective breach remediation plan based on a definitive analysis of the nature and scope of the breach. Eliminate threats and prevent cyber attackers from maintaining an untiring presence on your network. Get access to a team of expert cybersecurity analysts and incident responders when you need them most. Field-tested methodologies based on standard and proven frameworks along with skilled and adaptive security experts. It’s time to take a proactive lifecycle approach and build a robust and agile foundation for your enterprise security program. -
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Rootly
Rootly
Rootly is an AI-native incident management platform built to help modern teams prevent and resolve incidents faster. It streamlines on-call scheduling, incident response, retrospectives, and status updates through intelligent automation and deep integrations with Slack, Teams, Jira, and Zoom. Powered by Rootly AI, the system automates root cause analysis, provides suggested fixes, and compiles incident data into clear summaries for faster recovery. Teams can manage incidents directly within their communication tools, reducing context switching and human error. With automated retrospectives and actionable insights, Rootly enables continuous improvement and reliability across engineering organizations. Trusted by global brands like Figma, Canva, Nvidia, and Webflow, it helps companies maintain uptime, minimize disruption, and create a culture of proactive resilience. -
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24Cevent
24Cevent
24Cevent is an incident management platform that automates alerting, reduces noise, and helps teams respond faster to critical incidents. It integrates with any monitoring tool, routes alerts to the right teams, and delivers notifications through reliable channels such as phone calls, email, WhatsApp, and collaboration tools. Key capabilities include intelligent alert correlation, customizable workflows, escalation policies, SLA tracking, and AI-powered incident response with 24Brains. Search “24Cevent” to learn more about how teams are automating their incident response and reducing operational load.Starting Price: $30/contact/month -
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ServiceNow IT Operations Management
ServiceNow
Predict issues, reduce user impact, and automate resolutions with AIOps. Move away from reactive IT operations with insights and automation. Identify anomalies and solve issues before they occur with cross-team automation workflows. Deliver proactive digital operations with AIOps. Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry data for enhanced visibility and reduced noise. Find the root cause of incidents and share actionable insights across teams. Reduce outages by taking action based on guided recommendations. Shorten recovery times by rapidly implementing solutions based on insights. Simplify repetitive tasks with pre-built playbooks and knowledge base resources. Create a performance-driven culture across teams. Give DevOps and Site Reliability Engineers (SREs) visibility into microservices to improve observability and speed up incident response. Go beyond IT operations to manage the entire digital lifecycle. -
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PRATUS
Disaster Tech
The incident management workspace in PRATUS™ uses advanced data analytics to give disaster and crisis managers situational awareness and decision science tools in a collaborative, Microsoft Teams integrated environment. Disaster Tech's patented technology provides impact-based risk assessment to critical infrastructure with a focus on power outage prediction in support of business and mission continuity. Agencies and organizations use Pratus to be smarter when preparing for, responding to, and recovering from crises. The exercise workspace within PRATUS is used to plan, manage, and assess military and government exercises in a centralized and collaborative workspace environment. Master exercise planners and exercise staff members can plan, collaborate, and execute every aspect of an exercise from kick-off meetings to gathering data for after-action reports. -
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Convergence IMS
Vector Solutions
Quickly and intuitively investigate, record, and report workplace safety incidents and near-misses with the Convergence IMS. Featuring integrated OSHA 300, 300A, 301, DOT, & MSHA forms. Configure the Convergence IMS just the way you need it for your organization and industry. Add information about your company required by OSHA, DOT, the EPA, or MSHA, including number of employees and your NAICS code. Our safety incident report wizard provides an intuitive guide for employees to immediately report any injury, illness, property damage, safety observation, or near-miss. Centralize and track status of all aspects of incident management with our safety incident reporting software. Document OSHA-recordable and MSHA-recordable injuries and illnesses, and submit those directly to OSHA and MSHA. Attach associated incident documents and images, including digital photos and videos.
