Audience

Customer care teams and leaders

About Activechat

Complete conversational AI toolbox to help customer care teams provide top-level service for their clients.

Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams.

Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication.

Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively.

We believe that friends don't need support tickets to help friends!

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Pricing

Starting Price:
$49.00/month
Pricing Details:
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Activechat offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 3.5 / 5
support 3.5 / 5
More Reviews Write a Review

Company Information

Activechat, Inc.
Founded: 2017
United States
activechat.ai

Videos and Screen Captures

Play Video Visual chatbot builder Conversations and user tags Native website chat widget
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Activechat Frequently Asked Questions

Q: What kinds of users and organization types does Activechat work with?
Q: What languages does Activechat support in their product?
Q: What kind of support options does Activechat offer?
Q: What other applications or services does Activechat integrate with?
Q: Does Activechat have an API?
Q: What type of training does Activechat provide?
Q: Does Activechat offer a free trial?
Q: How much does Activechat cost?
Q: What pricing for support is available for Activechat?
Q: What pricing for training is available for Activechat?

Activechat Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant
Speech Synthesis

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding

Activechat Verified User Reviews

Write a Review
  • An Activechat User
    Marketer
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "BAD TEAM AND PRODUCT!"

    Posted 2021-05-30

    Pros: The app has lots of potential and seemed like the team was honest in beginning, but then Andrew (CEO) ruined everything.

    Cons: Bad team, promised things for lifetime deal and never delivered. Lied to its customers that is why so many negative reviews through out internet.

    But as to app, CON - UI AND UX. WORST EVER!

    Overall: Great potential lost by horrible team. This could have been a Manychat killer, but the team was not able to deliver it.

    Read More...
  • Chet N.
    Ceo
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing"

    Posted 2020-04-18

    Pros: Absolutely stunned by how simple this platform is to use. Such a cool way to use automation for chats.

    Cons: Not much I dislike about it over then a small learning curve.

    Overall: Very powerful way to automate your Facebook pages and messaging with all your followers on your pages.

    Read More...
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