Audience
Ecommerce, wine and spirits
About AI Sommelier
Pinpointed revolutionizes online customer experience by deploying expert AI agents that transform browsers into buyers in under 60 seconds. Our intelligent assistants provide the personal touch that's missing from traditional e-commerce, offering tailored product recommendations, wine pairings, and expert guidance just like a knowledgeable store associate.
With voice-activated capabilities and support for 16 languages, our AI agents work 24/7 to guide customers through complex decisions, match products to budgets, and access real-time inventory. Proven to boost conversions and reduce support load, Pinpointed creates standout digital experiences that turn casual visitors into loyal customers.
Other Popular Alternatives & Related Software
eCellar
We are database & hospitality experts, and for over 20 years, we've focused exclusively on the wine business and know it inside and out. The best wineries in Napa, Sonoma and beyond come to us for a primary reason—we provide live, high touch customer service with the most complete data-driven DTC sales & CRM platform on the market. We do not outsource data migration/management, application training or development to third parties. We are a vertically integrated company with full-time employees helping our clients achieve success every day, on time and within budget. Our platform makes it simple for you to deliver what your clients expect—a personalized experience. One customer record accessible across all channels: Tasting Room POS, Mobile, eCommerce, Wine Club, Email Campaigns, Reservations and Real-Time Multi Location inventory.
Learn more
Vines OS
Intuitive and easy to use, Vines OS is the only platform you need, with powerful point-of-sale, club management, ecommerce, and tasting reservations all under one roof. Vines OS is also fully integrated with Revel Systems POS, for the ultimate restaurant POS management. Manage multiple wine clubs and set member discounts with tiered levels. Convert buyers to members as they buy your wine online. When it’s time to issue a club release, batch process the orders, print shipping labels and manage shipments and pickups. Filter to find your most loyal members and blast out an email campaign. You can manage even the smallest detail, from state and age compliance to label printing. Quickly add new wines and configure multi-tiered member or case discounts. Our streamlined cart checkout shows your members their appropriate discounts, and encourages customers to upgrade into a club with just a click.
Learn more
POS Nation
POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business. We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business. POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support.
We provide retailers with high quality, easy-to-use, plug-and-play point of sale solutions. We take pride in our ability to outfit businesses with industry-customized, all-in-one POS systems. Our wide range of products, low-cost delivery, and dedicated customer service combine to make us the premier provider of everything point of sale.
POS Nation services small to medium retail businesses that need an all-in-one point of sale solution including liquor and wine stores, convenience stores, grocery stores, markets, tobacco shops, and more.
Learn more
Process2Wine
Process2Wine is a web and mobile software that offers a comprehensive set of tools that vineyard and winery owners need to plan, track and manage all the work on their estate. Process2Wine is an easy-to-access tool that can generate precise reports on wine-making operations. It offers features for Vineyard and Cellar management, Human Resources, Reporting and Compliance, Logistics, and GPS Tracking.
Learn more
Pricing
Starting Price:
$250/month
Integrations
No integrations listed.
Company Information
Pinpointed
Founded: 2025
France
pinpointed.dev
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Training
In Person
Support
24/7 Live Support