AI Sommelier

A full ecosystem of technology, services, and channels to take your winery’s direct-to-consumer business to the next level. Built to drive more revenue and provide better customer experiences. Our team of technology, wine, and marketing experts are here to help your winery uncork your growth potential with our cloud-based, direct-to-consumer solution for wineries, wine bars, and wine retailers. Take control of the digital aspects of your business that truly matter. Full CRM & ecommerce platform to navigate your business more effectively, manage products, sales & marketing seamlessly, & gain insights with comprehensive dashboards & analytics. Corksy’s innovative solution seamlessly synchronizes sales, inventory, and customer management, elevating your service quality and driving revenue growth. Enhanced winery capabilities including inventory management, club pickup tools, and split payment features.

Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.