Vines OS
Intuitive and easy to use, Vines OS is the only platform you need, with powerful point-of-sale, club management, ecommerce, and tasting reservations all under one roof. Vines OS is also fully integrated with Revel Systems POS, for the ultimate restaurant POS management. Manage multiple wine clubs and set member discounts with tiered levels. Convert buyers to members as they buy your wine online. When it’s time to issue a club release, batch process the orders, print shipping labels and manage shipments and pickups. Filter to find your most loyal members and blast out an email campaign. You can manage even the smallest detail, from state and age compliance to label printing. Quickly add new wines and configure multi-tiered member or case discounts. Our streamlined cart checkout shows your members their appropriate discounts, and encourages customers to upgrade into a club with just a click.
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POS Nation
POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business. We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business. POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support.
We provide retailers with high quality, easy-to-use, plug-and-play point of sale solutions. We take pride in our ability to outfit businesses with industry-customized, all-in-one POS systems. Our wide range of products, low-cost delivery, and dedicated customer service combine to make us the premier provider of everything point of sale.
POS Nation services small to medium retail businesses that need an all-in-one point of sale solution including liquor and wine stores, convenience stores, grocery stores, markets, tobacco shops, and more.
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eCellar
We are database & hospitality experts, and for over 20 years, we've focused exclusively on the wine business and know it inside and out. The best wineries in Napa, Sonoma and beyond come to us for a primary reason—we provide live, high touch customer service with the most complete data-driven DTC sales & CRM platform on the market. We do not outsource data migration/management, application training or development to third parties. We are a vertically integrated company with full-time employees helping our clients achieve success every day, on time and within budget. Our platform makes it simple for you to deliver what your clients expect—a personalized experience. One customer record accessible across all channels: Tasting Room POS, Mobile, eCommerce, Wine Club, Email Campaigns, Reservations and Real-Time Multi Location inventory.
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Zoho Desk
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.
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