Audience
Anyone seeking a diagnostic tool
About 20/20 Insight GOLD
You get tools that help people practice a new skill until it becomes ingrained. Later, you can use the software to measure whether performance has improved – to make sure your training and development programs stick.
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Integrations
No integrations listed.
Company Information
Performance Support Systems
Founded: 1987
United States
www.2020insight.net
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Product Details
Platforms Supported
Windows
Training
Documentation
Support
Phone Support
Online
20/20 Insight GOLD Frequently Asked Questions
20/20 Insight GOLD Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Supports External Reviewers
Self Service Portal
Survey
Email Marketing
Mobile Survey
Paper Survey
Question Library
Custom Survey URLs
Data Analysis Tools
Offline Response Collection
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video