1E Alternatives

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

We’re Kandji: the Apple device management and security platform that empowers secure and productive global work. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way admins, end-users, and global teams work today and tomorrow. Kandji brings zero-touch deployment, self-healing remediation, click-and-go security, and powerful automation to boost technology teams' efficiency while improving the employee experience with their work.

Uptrends is the ultimate monitoring tool to stay in control of the uptime, performance, and functionality of your websites, APIs, and servers. It is all about cloud-based website performance and network monitoring. Uptrends' products provides a 24/7 monitoring service that alerts and fix errors quickly to prevent any downtime and strengthen the digital experience for the users. There are over 231 checkpoints worldwide which automatically check and analyze website load, the processes, and payments. The second that it detects a failure, you will be notified. Uptrends is now part of ITRS, which with highly-skilled professional team dedicated to helping you get the most out of our monitoring services. Harnessing the power of software for a bright future.

Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t.

IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.

Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience. Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines.

RapidSpike interacts with digital platforms exactly as customers do, monitoring real and synthetic customer interactions from the outside in to provide clear insight on how to monitor, improve and protect their digital experience. With RapidSpike Magecart Attack Detection you can detect client-side security breaches, Magecart attacks, website skimming, form-jacking, and supply chain attacks. Protect your customer’s data, prevent massive fines and avoid damage to your business’ reputation.

Digital experience is the IT outcome that matters most. But digital experience increasingly depends on a host of external services, like cloud, SaaS and the Internet, that you don’t own or directly control. While you might not own all the underlying infrastructure, you still own user experience. Digital Experience Monitoring (DEM) has emerged as a new Gartner IT category to address user experience, human or machine, across every dependency, whether network or service, inside or outside your company. DEM upends traditional siloed monitoring tools designed for internal IT environments, such as network performance management (NPM) and application performance monitoring (APM), by looking at the entire digital journey and how every part of it drives successful user actions. By focusing on visibility into digital experience as a whole, DEM helps bridge IT initiatives to business outcomes, such as revenue and customer satisfaction.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR

The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.

Active or Synthetic Transaction Monitoring (STM) emulates real users accessing cloud and infrastructure services like Office 365. Always-on, end-to-end user experience monitoring. No complex scripting required. Monitors app performance via Web UI, client and API transactions. Full network path performance information for correlation and outage detection. We made our solution easy to setup and maintain. CloudReady can be installed on any Windows OS alongside any workload. We monitor ALL of Office 365 including Exchange Online, SharePoint Online, Skype for Business, Microsoft Teams, Outlook Web App, and more. Not simple pings, deep and wide testing of apps and infrastructure with end-to-end, cross-server timings. Upload/download tests, yes! Message queue tests and monitoring.

Service Watch allows Digital Experience Monitoring (DEM) for apps, services, and the networks they rely on. Active and passive monitoring in one holistic solution provides IT with complete visibility and boosts employee productivity. Troubleshoot network performance, detect service provider outages, and capture real user experience for any application, anywhere.

Measure and continuously improve the technology experience for your employees. Make it simple for them to self-solve issues and engage with IT when extra support is needed. Use the information collected from your end users’ apps and devices alongside the breadth of data already available in ServiceNow. Digital End-user Experience runs on the Now Platform®, a single system of action for the enterprise. Connect your employees seamlessly to self-service tools so they can quickly identify, diagnose, and resolve many IT issues. Simplify their communications with IT. Now Platform® is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. 

Goliath Performance Monitor with embedded intelligence and automation enables IT professionals to anticipate, troubleshoot, and document end-user experience issues regardless of where IT workloads or users are located. It focuses on the 3 main areas most likely to cause support tickets to be opened, initiating a logon, the logon process, and in-session performance. Our technology is designed to proactively alert you to end-user experience issues before they happen and if they do give you the data to troubleshoot them quickly. Then, provide you the objective evidence in the form of reports and historical metrics so that proof exists to justify fixed actions to prevent future issues. Goliath Performance Monitor provides broad and deep visibility that allows you to troubleshoot VDI environments with the most comprehensive performance data available. Now, support teams and administrators can quickly identify where in the delivery infrastructure a problem is occurring.

Benefit from the simplicity and ease of a digital experience management solution that natively integrates with Prisma SASE, including GlobalProtect, Prisma Access and Prisma SD-WAN, to optimize experiences for every user, without the complexity of installing additional software and hardware. Whether it’s supporting employees working from the office, their home, or any combination of the two, IT Teams need to quickly surface insights and proactively resolve issues across the entire service delivery path before business is impacted. With ADEM, encompassed with SASE, you’re only clicks from an answer to any performance question, for any user. Narrow down critical incidents and root causes using the greatest depth of experience insights available. With correlated performance metrics across all endpoints, networks and applications - you have all the visibility needed to manage experience.

Instant insight into your customers' digital experience and the performance of all your apps, networks, and digital services. Monitor, analyze, and troubleshoot all digital services. 80% of issues with availability and performance are outside your firewall. Catchpoint's digital experience monitor platform provides you with the necessary insights across your entire service delivery chain in order to quickly identify and fix these issues. Our global network monitors modern, federated applications beyond the firewall. Get specific alerts when something goes wrong and learn how each component of your service delivery chain affects users. Verify the signals that you receive when you combine synthetic and real user monitoring.

Deliver a seamless work from anywhere experience that reduces help desk queues, reins in costs, and keeps distributed teams productive and happy. Employees demand a friction-free, consumer-like experience that lets them work where, when, and how they want. But remote work doesn’t always work. Apps break, endpoint devices freeze, video calls lab, Wi-Fi quits, and people get frustrated. IT teams need modern solutions to optimize remote work environments, prevent user downtime, and resolve issues faster. ControlUp’s DEX management platform provides end-to-end visibility across any desktop and application make it easier to fix and prevent technology issues

Proactively measure and manage the Digital Employee Experience. With a constant read on the pulse of digital employee experience, IT can continuously improve technology’s ability to engage, empower and delight people at work no matter where they work – any time, all the time. When IT is under pressure to make it all work, your next move matters. Discover all the real-time insight you need to resolve all kinds of disruptions before they happen. The cloud-native platform for managing digital employee experience. Nexthink Experience pinpoints issues and solutions, automates response and helps you continuously improve the employee experience.

The Alluvio Aternity Digital Experience Management platform provides AI-powered analytics and self-healing control to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation. The Alluvio Aternity Digital Experience Management platform brings business context to every end-user, application and activity to inform remediation, drive down costs and improve productivity. Alluvio Aternity delivers the only truly complete view of digital experience for the business, their employees and their customers. Self-healing and visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any device. Simplified high definition monitoring that is scalable, easy to use and deploy, and unifies APM visibility across end users, applications, networks, and the cloud-native ecosystem.

Simply and securely deliver and manage any app on any device with Workspace ONE, an intelligence-driven digital workspace platform. Workspace ONE integrates access control, application management and multi-platform endpoint management into a single platform and is available as a cloud service or on-premises deployment. Enables enterprises to maximize employee engagement and productivity by empowering employees with a personalized experience and Day One access to any app on any device. Embrace a single, cloud-native solution for unified endpoint management—for any device and any use case. Eliminate silos and manage every device and app type faster, with fewer point solutions and more capabilities. Secure devices, users, and data with conditional access, automated patching, and configuration policies to achieve a comprehensive Zero Trust security approach.

The only remote access solution that includes patented technologies that stabilize and enhance the network, built specifically for the mobile and remote worker. A more intelligent way to deliver secure remote access, protecting users from risky content and securing enterprise resources from unapproved access. Get deep insights on remote workers, visualized in real-time dashboards. Diagnose issues, identify opportunities and take action to improve the employee experience. Your workforce is more distributed than ever, relying on the cloud to get work done from anywhere. You need security solutions that reflect the new normal, offering zero trust at the edge without ignoring the requirements of today. Get the best of VPN and the best of ZTNA in a single platform. No matter which OS or device mix your environment supports, and whether your strategy is primarily on-premise or in the cloud, you’ll be able to deploy it exactly in the way that suits you.

Lakeside Software is a leader in digital experience monitoring. We develop software that provides the visibility IT teams need to design and support productive digital workplaces. Customers use our technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps. Our product, SysTrack, is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. For more information, visit www.lakesidesoftware.com.

Workelevate is a DEX platform which supports end users for IT, HR and Field Ops related issues for enhanced employee experience. It seamlessly automates and deliver responses for IT Support queries with help of Self Servicing Conversational AI Chatbot, Self healing agent and fully equipped admin console. Our DEX platform is capable of integrating with ITSM's like Service now, BMC, Zoho desk, Symphony Summit and custom ITSM's. We can also integrate with HRMS such as, Darwin Box, Ramco, SAP Success Factors, People Strong and more. Our conversational chatbot integrates seamlessly with Google Workspace, Microsoft Teams, Slack, WhatsApp and leading browsers. For enterprise businesses that necessitate onsite support, we can tailor our service to include Conversational AI, Remote Support, and Onsite Support to meet the needs of the client. For smaller businesses, we recommend leveraging our 25+ years of experience and expertise in end-user management.

In distributed and dynamic environments, everything is interconnected. Yet IT teams still rely on siloed tools to manage performance. They wrestle with too much data, limited or sampled data, and thousands of alerts that provide little context or actionable insights. Troubleshooting requires war rooms and highly skilled IT staff to manually investigate issues across domains. There needs to be a better way. Riverbed is on a path to delivering an observability solution that unifies data, insights, and actions for all IT. With unified observability, IT can eliminate data silos, war rooms, and alert fatigue. They can enable more effective decision-making across domains, apply expert knowledge more broadly, and continuously improve the digital experience and business performance. Alluvio is a SaaS-based, open, and programmable solution that captures full-fidelity user experience, application, and network performance data on every transaction across the digital enterprise.

In the digital age, the term, “Workplace” is no longer a physical office space where employees work on enterprise data and tools for a designated number of hours. Today’s connected world has enabled employees and organizations to connect and share knowledge beyond a fixed framework through unprecedented modes of communication. Modern workplaces are undergoing a silent transformation. In the traditional device-centric model of management, employee work and productivity were restricted to the PC, which was owned and controlled by the company’s IT department, leading to a restricted and “locked-down” model of management. Pivot Technology Services has developed a Workplace Experience transformation framework to help organizations create and support a user-centric environment. Pivot helps organizations transition from a device-centric to a user-centric support paradigm through personalized services and data analytics.

End-user issues slow productivity and create bottlenecks. Knoa UEM improves productivity by reducing end-user errors up to 50%. Software usage and process inefficiencies cost businesses billions of dollars and hundreds of millions of lost hours. Knoa UEM helps reclaim lost hours by eliminating 90% of user issues. Investing in Knoa UEM can result in up to 70% fewer support calls, reduced support response times, and training costs. Accelerate business operations, drive change and reduce technology risk. Pinpoint compliance and security vulnerabilities. Learn how to identify the right processes for RPA within current operations, and where user analytics should be implemented. Optimize employee adoption and engagement during the entire migration process to cloud based applications. Monitor how tasks are executed through enterprise applications to help with strategic digital transformation initiatives.

Distributed testing of app performance is critical to assess the impact of new-age technologies like 5G, edge clouds, and CDNs that are key to improving user experience. Our platform is purpose-built to provide a distributed digital measurement infrastructure for wireless and wireline networks, cloud providers, and CDNs. Poorly performing apps lead to a tremendous drop in engagement and revenue. Thus, pre-launch testing and continuous, experience-focused monitoring of apps is critical. Our platform provides non-intrusive automated functional testing and user experience monitoring to launch bug-free apps and deliver a better in-app experience. Enterprises are shifting to cloud-based SaaS applications and adapting to remote working. Hence, ensuring seamless connectivity and app performance across the employee base has come up as a new challenge. Synthetically monitor your app experience across different cities without any SDK integration or code changes.

Experience seamless endpoint management, enhanced security, and real-time insights with Endpoint Central MSP Cloud. Streamline operations and deliver top-notch service to your clients with our all-in-one solution. Effortlessly onboard clients and deploy agents for swift endpoint management. Automate patching for efficient SLA compliance, ensuring client satisfaction. Manage a wide array of client endpoints, including laptops, computers, and mobile devices. Implement strong security measures, including configurations such as geo-fencing, corporate/complete wipe, etc for ultimate protection. Ensure client data privacy through data segregation and client-specific technician logins. Swiftly troubleshoot remote client endpoints for instant issue resolution.

ProfileUnity provides policy, profile and security management enabling portability across all Windows OS workspaces as well as physical, RDS, virtual and cloud. FlexApp Layering delivers applications instantly at boot, at logon or on-demand with its exclusive PackageOnce, FastPackaging, and Click-to-Layer features. Stratusphere UX provides detailed metrics to support optimum hybrid workspace image and infrastructure design as well as rapid diagnostics and troubleshooting. The newly available Stratusphere Base Integration Kit integrates rich UX data directly into ServiceNow. Working from Home options are more important than ever. Take a 10-step path to a successful launch. Stratusphere UX data with Microsoft PowerBI visualization is a powerful combination. Let Liquidware experts show you how to recover thousands in hardware and software savings, yet improve efficiency.

OpenText™ Operations Bridge is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on-premises environments. Adopt AIOps capabilities faster with a SaaS platform that consolidates data across your toolsets, pinpoints service slowdowns, and uncovers solutions. Dynamically discover services and dependent resources in the cloud and on premises—regaining complete IT observability and resolving problems faster. Pick the deployment option that works best with your organization’s strategy—whether that be speed and flexibility or 100% control.

Monsido is a leading web governance solution designed to enable organizations to deliver a superior and inclusive user experience across their digital presence and support their journey to ensure communications are open, optimized, and compliant. The Monsido Platform includes a cohesive suite of tools for web accessibility, website quality assurance, brand and content compliance, user consent management, social and web content archiving, and more. Monsido is a brand of digital compliance, web accessibility, and records management solutions company Optimere. For more information, visit monsido.com.

Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas (APM, Crash Reporting, and Real User Monitoring), all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster. Gain unrivalled visibility into server-side performance. Unlock detailed, code-level insights into the root cause of performance issues so you can take action and deliver lightning-fast digital experiences.

Advanced cloudified networks are complex and dynamic, making effective network and service management impossible without a 360° view across digital experiences, apps, services, networks and infrastructure. Infovista Ativa™ is a suite of cloud-native applications for the automated assurance of these advanced cloudified networks. The applications, which can be deployed independently or in combination, correlate experience, service quality and resource performance to deliver end-to-end automated assurance through a single pane of glass. Ativa™ Automated Ops reduces time and effort for network and service operations by unlocking automation use cases that span multiple applications. It provides workflow, analytics and network automation. Using advanced AI and ML algorithms, combined with active testing, network configuration tools and open APIs it provides accurate analytics and predictions, with zero-touch configuration supported by active diagnostics and validation, and more.

Enable real-time monitoring to quantify user experience. Make the most of our digital experience monitoring solution powered by predictive workplace analytics and AIOps. Today, enterprises across the globe are experiencing a paradigm shift in employee expectations from a modern workplace. The "millennial" workforce values flexibility, diversity, and privacy. To improve workplace productivity, organizations need to grapple with a whole new set of challenges that come along. One of the challenges is that of dealing with the large amount of End User Computing (EUC) data generated by endpoint devices in enterprises. With the help of workplace analytics tools, this data can be leveraged by organizations to improve worker productivity and reduce inadvertent setbacks. HCLTech WorkBlaze proactively monitors large volumes of EUC data through its workplace data analytics engine, on a real-time basis to provide actionable data insights with transformative potential.

appNeura products provide actionable insights about the QoS of apps in real time to enterprises. These insights empower Developers, It/Ops Managers & Product Owners to take immediate corrective actions for improvement of app performance and scalability. Innovation Insight for Digital Experience Monitoring, Gartner issued some cautionary advice. IT leaders that do not invest in ‘DEM’ run the risk of becoming increasingly irrelevant as their skills and tooling fail to keep up with exponentially growing operation complexity and increasing demand for proactive, personal and dynamic services. Enhanced visibility into overworked or under-utilized workforce. Increase ownership and transparency amongst employees and utilize remote workers effectively without accessing any private data.

Workgrid is a digital assistant that adds an experience layer to your digital workplace, helping to guide attention by putting contextual and personalized information, communications, and action items in one place. Simplify the workday, reduce digital friction, and empower employees to take action without having to switch between multiple disparate source systems or navigate through a sea of emails or message streams. With features like microapps, integrations, and chatbot, Workgrid helps deliver the modern, personalized experiences employees want and need by enabling teams to reduce steps, automate tasks, and streamline access to enterprise systems. Whether you add the Workgrid toolbar to your intranet, download the mobile app, or access via desktop app, Workgrid is available where and when employees need it, whether they work in an office, on the road, or from home. Learn more about how Workgrid can enhance your digital employee experience with a personalized product tour!

The fastest, easiest, and most accurate way to understand the experience your teams have with their digital workplace. With DEX Insight’s application usage analytics, you'll see where your teams are spending their time to understand the tools that are and are not driving value for your business. Collect sentiment while employees use any internal or licensed software application to support data-driven decisions about the tools and applications in your tech stack. Simply install DEX Insight in the background on your employee’s devices and browsers in minutes. Soon you’ll have an understanding of the sentiment, usage, and return on the tech of any tool in your company’s stack. We all depend on software to do our work. The problem is, most digital transformation efforts result in bloated tech budgets with lots of waste and frustrated employees with too many tools. Our goal is to improve the relationship that teams have with their technology to make a happier, more productive workforce.

HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions to secure and manage endpoints across nearly 100 different operating systems, ensure continuous compliance with industry benchmarks, and revolutionize vulnerability management with award-winning cybersecurity analytics. HCL BigFix is the single solution to secure any endpoint, in any cloud, across any industry.

Modern device management is more critical than ever. Experience hyperautomated deployment and no-touch management. A best-in-class Intune instance tailored to your customers' needs. Tested, deployed, and ready for organization-wide rollout. Zero-touch execution of updates, policies, and automated remediation. Comprehensive insights into the endpoint health of an organization, making management and compliance reporting a breeze. Get all of your customers into a state of modern management with Devicie. It enables IT teams to deploy, control, and maintain their entire device fleet securely, remotely, and at scale. By automating historically monotonous, manual, and disparate IT and security workflows, Devicie reduces the need for multiple-point solutions, ultimately driving costs and time savings while enabling organizations to streamline and unify end-user device management.

Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s holistic, AIOps-ready platform is designed for today’s complex, distributed hybrid cloud infrastructures. Centreon monitors the complete IT Infrastructure from Cloud-to-Edge for a clear and comprehensive view. Centreon removes blind spots, monitoring all equipment, middleware and applications that are part of modern IT workflows, from on-premise legacy assets to private and public cloud environments, all the way to the edge of the network, where smart devices and customers combine to create business value. Centreon is constantly current, able to support the most dynamic environments. With auto-discovery capabilities it can keep track of Software-Defined Network (SDN) elements, AWS or Azure cloud assets, Wi-Fi access points or any other component of today’s agile IT infrastructure.

Empowering the world’s largest organizations to manage and protect their mission-critical networks. Our data model can collect new, ad-hoc data on the fly in seconds, allowing customers, partners and Tanium to quickly develop capabilities on this extensible platform. Our patented architecture collects and distributes data to millions of endpoints in seconds, with zero infrastructure. Enable decision-making where data is generated: the endpoint itself. Our agent consumes minimal endpoint resources and bandwidth while fitting on the firmware of the smallest chips. Expand your capabilities without expanding Tanium’s footprint. We’ve found that the best way for customers to understand what we do is to show our platform in action. Orion Hindawi, Tanium’s co-founder and CEO, will guide you through a hands-on keyboard tour to show what Tanium does and the power of the platform. Track down every IT asset you own instantaneously.

The Rigor Digital Experience Monitoring platform combines the power of synthetic monitoring with an intelligent optimization engine to help you find, fix and prevent website performance and user experience issues.

The Yottaa eCommerce Optimization Platform helps 1,500+ eCommerce sites, including The Company Store, Ashley Furniture, and Brooklinen have faster websites with higher conversion rates and better shopping experiences. Yottaa’s technology provides home furnishing and improvement brands with the power to analyze, optimize, control, and secure the performance of all 3rd party technologies, high-resolution images, and other dynamic content on every page, browser, and device. Through Yottaa, home furnishing and improvement brands are able to improve site performance up to 60% and increase conversion up to 20%. While luxury bedding retailer Boll & Branch sells its products in select retail stores, such as Nordstrom, most of the retailer’s sales are through its website.

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities: 1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more 2. Page speed performance monitoring and page rankings 3. Synthetic transaction monitoring from the simplest to the most complex transactions 4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance

The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience.

Skylight delivers high-performance network and user experience monitoring, for any application, any cloud, and any network. Skylight is a virtualized performance assurance platform, delivering end-to-end network, application, and service performance visibility, right from the user edge to the core network and cloud. Skylight proactively ensures networks and cloud applications meet increasingly stringent performance requirements, optimize network capacity and meet demanding customer expectations on quality of experience. Skylight leverages its high-quality performance data, analytics, and machine learning to identify, predict and prevent customer-impacting issues. Collect granular and precise network, application, and service data with Skylight sensors. Skylight sensors come in a variety of forms, both software & hardware. This allows you to place Skylight sensor capabilities anywhere in the network from remote locations to the cloud, and everywhere in between.

No need to talk to the users to know what they experienced (replay, behavior insights, etc). End-2-end Transaction Insights (business, technology, etc). User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc). Lack of training, poor organization, attrition may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.

Leading innovation in the Quality of Experience (QoE) industry, Witbe offers an award-winning approach to monitor the QoE delivered to users of any interactive service (telephony, video, Web), on any device (PC, smartphone, STB), and through any network (fixed, mobile, OTT). Since its foundation in 2000, Witbe has continually grown and is now trusted by more than 300 clients in 50 different countries. Broadcasters, Operators, Content Providers & App Developers, all rely on Witbe Robots to ensure flawless services. Witbe is a public company listed on Euronext Growth (ALTWIT.PA) and has offices all around the world, including locations in Paris, New York, San Jose, Denver, Montreal, London, and Singapore.

Ekara is an all-in-one solution unique to the application monitoring market. Fully hybrid, Ekara can monitor any and all existing applications (web, mobile, business, thick-client, Citrix, voice, etc.) to help improve their availability and performance in your environment (intranet and internet). Its unified interface and compatibility with every type of technology make it an indispensable tool for your business and digital teams. Ekara is disruptive technology, a single product that brings together all the features of real-user monitoring and synthetic monitoring, covering all internet and intranet environments. All that in a one product! Ekara is a powerful tool that can monitor all of your applications from desktops and laptops, but also from real smartphones (Android and iOS). It can monitor any and all existing applications like web, business apps, thick client, Citrix, etc.

Power and protect your teams from cloud to edge with Ivanti Neurons, the hyperautomation platform for the Everywhere Workplace. Delivering the power of self-healing has never been so simple. What if you could discover and fix issues automatically before your users even know about them? Ivanti Neurons does just that. Powered by machine-learning and deep intelligence, it lets you remediate issues preemptively before they slow your productivity. Take troubleshooting off your agenda and deliver better experiences, everywhere your business works. Ivanti Neurons fuels your IT with real-time intelligence you can act on, enables devices to self-heal and self-secure, and provides users with a personalized self-service experience. Empower your users, your team and your business to do more, everywhere, with Ivanti Neurons. Ivanti Neurons delivers value from day one by providing real-time insights that let you thwart risks and prevent breaches in seconds, not minutes.