Best Predictive Analytics Software for Zendesk
View:
Compare the Top Predictive Analytics Software that integrates with Zendesk as of December 2025
Sort By:
This a list of Predictive Analytics software that integrates with Zendesk. Use the filters on the left to add additional filters for products that have integrations with Zendesk. View the products that work with Zendesk in the table below.
What is Predictive Analytics Software for Zendesk?
Predictive analytics software uses statistical algorithms and machine learning techniques to analyze historical data and predict future outcomes. It helps businesses identify patterns, trends, and potential opportunities or risks, allowing for more informed decision-making. By processing large volumes of data, the software can forecast demand, customer behavior, and market shifts. It often includes visualization tools to present predictions in an easy-to-understand format for stakeholders. With predictive analytics, companies can optimize strategies, improve efficiency, and enhance customer experiences by anticipating needs before they arise. Compare and read user reviews of the best Predictive Analytics software for Zendesk currently available using the table below. This list is updated regularly.
-
1
Smartlook
Smartlook
Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons. With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages. Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi. It can also record games developed in the Unity engine.Starting Price: $39 per month -
2
Mixpanel
Mixpanel
At Mixpanel, our mission is to increase the rate of innovation. Not only as a company, but for the businesses we serve. Through our analytics and engagement product, companies can analyze how and why their users engage, convert, and retain in real-time across web, mobile, and smart devices. Then they can use that data to improve their business and products. Mixpanel serves over 26,000 companies from different industries around the world, including Samsung, Twitter, and BMW. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, Paris, and Singapore. Great products are built by teams who know their users. Go beneath the surface to learn which features are popular, who your power users are, and the behaviors tied to long-term retention. See which features are popular and how many power users you have.Starting Price: $89 per month -
3
Keatext
Keatext
Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively. Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report. Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction. Review issues with the most impact that are brought to your attention by AI-based recommendations. Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report. Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard. Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.Starting Price: $550/month -
4
datapine
RIB Software GmbH
datapine’s business intelligence and dashboard software helps people to turn data into actionable insights and make data-driven decisions in real-time. A user-friendly drag & drop interface empowers managers to data scientists to visualize and analyze complex data by asking important business questions and receiving answers immediately. It offers a wealth of innovative analytics features like predictive analytics and dynamic, interactive business dashboards for modern, KPI driven businesses. Dozens of fast and easy data connectors to all common data sources (databases, flat files, social media, marketing analytics, CRM, ERP, helpdesk etc.) and a wealth of pre-build dashboard templates for different business functions (marketing, sales, management, HR etc.), industries (retail, logistics, healthcare, market research etc.) and platforms (Google Analytics, Facebook, Twitter, Zendesk etc.) help new users to get started quickly. datapine is a RIB Software GmbH solution.Starting Price: $249.00/month -
5
Zendesk Explore
Zendesk
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it. Customer support can happen anywhere—on email, chat, phone, or your social channels. It’s good to have a customer analytics tool that can keep up. Explore integrates data from every channel, so you can measure how customers interact with your brand without losing the thread. Explore comes with best practice dashboards and analysis built in, so teams of any size get the metrics that help them track towards success. You can analyze team performance, take stock of operational metrics, or get a better understanding of your customer experience. No matter what it is, Explore has a dashboard to get it done.Starting Price: $9 per agent per month -
6
Sisense
Sisense
Embed analytics into any application or workflow to make critical decisions – with confidence. Infuse analytics into everyday applications and workflows to drive better, faster decisions, for your business and your customers. Integrate customized analytics into your applications and products to make analytics intuitive and user-friendly. Boost product engagement, adoption, and retention with the AI-driven predictive analytics platform built for business success. Prepare, analyze, and explore data from multiple sources with Sisense, a leading Business Intelligence (BI) reporting software. Trusted by industry-leading companies, such as NASDAQ, Phillips, and Airbus, Sisense offers an end-to-end, agile BI platform that helps business make smarter, faster data-driven decisions. Sisense features an open, single-stack architecture, best-in-class analytics engine, machine learning, and delivery of insights beyond the dashboard. -
7
Bruviti
Bruviti
Trusted by some of the world’s leading service organizations, our machine-learning applications up-level your service delivery throughout the product lifecycle. Bruviti distills all your service knowledge and technical know-how, then delivers it where and when it’s needed: on the front lines of customer service and support. With Bruviti, you can accelerate your inbound problem triage, diagnose faster, and accelerate your overall service delivery. Bruviti brings to the table deep industry experience, technical capabilities, and a proven implantation process that accelerates your journey to a suite of service applications — powered by AI/ML and the latest data science. Starting with our pre-built models, we use your operational data to develop custom models, train and prove them, and then use these to enhance your existing applications and workflows.Starting Price: $8.99 per month -
8
PrediCX
Warwick Analytics
Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.Starting Price: $495 per month -
9
InsightFinder
InsightFinder
InsightFinder Unified Intelligence Engine (UIE) platform provides human-centered AI solutions for identifying incident root causes, and predicting and preventing production incidents. Powered by patented self-tuning unsupervised machine learning, InsightFinder continuously learns from metric time series, logs, traces, and triage threads from SREs and DevOps Engineers to bubble up root causes and predict incidents from the source. Companies of all sizes have embraced the platform and seen that business-impacting incidents can be predicted hours ahead with clearly pinpointed root causes. Survey a comprehensive overview of your IT Ops ecosystem, including patterns, trends, and team activities. Also view calculations that demonstrate overall downtime savings, cost of labor savings, and number of incidents resolved.Starting Price: $2.5 per core per month -
10
Adverity
Adverity GmbH
Adverity is the fully-integrated data platform for automating the connectivity, transformation, governance and utilization of data at scale. The platform enables businesses to blend disparate datasets such as sales, finance, marketing, and advertising, to create a single source of truth over business performance. Through automated connectivity to hundreds of data sources and destinations, unrivaled data transformation options, and powerful data governance features, Adverity is the easiest way to get your data how you want it, where you want it, and when you need it. Adverity was founded in 2015 and is headquartered in Vienna with offices in London and New York, and currently works with leading brands and agencies including Unilever, Bosch, IKEA, Forbes, GroupM, Publicis, and Dentsu. -
11
Alterna CX
Alterna CX
Our AI-based solution streamlines simplify and organizes all the increasingly complex CX signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. Our machine learning technology tracks the data, organizes it, and calls attention to problems, opportunities, and issues that customer experience professionals should monitor. We offer a user-friendly technology to greatly reduce the sorting and screening work required, and in the process, it flags those factors contributing the most to CX quality and customer loyalty. You can utilize predictive analytics with our driver simulation solution. It gives you the opportunity to predict the impact before you implement customer journey optimization actions. You can simulate the results of change on future CX metrics and the customer experience quality. -
12
Discern
Discern
By connecting business-wide information and applying AI, Discern analyzes performance trends, understands contributing factors, and provides unbiased recommendations for the best path forward. Discern connects, transforms, and analyzes data from any source, including targets, to deliver the industry's most comprehensive look at business health. With scenario modeling, revenue forecasting, and performance monitoring, Discern enables CXOs to easily see the impact of past or future initiatives. Discern's full suite of Revenue Intelligence tools helps optimize the impact and performance of go-to-market efforts while reducing the CAC payback period. Discern serves as the operational command center for B2B businesses. By connecting data from multiple systems and applying machine learning, Discern helps CXOs understand the full story behind company performance and offers data-backed advice. Investors expect all their companies to be making data-driven decisions. -
13
Flowtrace
Flowtrace
We help you understand and optimize how work gets done in your company. You will get a more productive workforce, engaged employees, and clients receive the service they deserve. It’s not just innovation, collaboration and productivity that’s hindered by organisational silos. It can expose even the most diligent organizations to catastrophic risks. Meetings drive your team's decision making. Give your meeting organizers and attendees a complete toolset they deserve to create better business outcomes. Increase productivity and transparency through real-time interaction insights. Flowtrace shows you how your teams work together to benchmark teams within your organisation. Current research shows that more than 25% of employees plan to quit their jobs in the next 12 months, citing poor communication and collaboration as a main reason.
- Previous
- You're on page 1
- Next
