Best Municipal Software in the USA

Stop messing with tools that aren’t designed to amplify volunteer programs. With VolunteerMatters, it’s a delight to manage everything in one place. Easily create an unlimited number of volunteer recruitment pages to advertise your volunteer initiatives and the specific roles volunteers can click to sign-up. No web design experience necessary. If you can fill out an online form, you can create recruitment pages with ease. You define the roles, when and how many are needed, if and how to allow group volunteers, and more. Encourage your volunteers to promote your volunteer project with one click. VolunteerMatters builds the post for you with the project image, name, description and link to direct traffic to your new recruitment page. Vetting and onboarding checklists aren’t enough. There’s too much opportunity for things to fall between the cracks. VolunteerMatters gives nonprofits a central place to implement, enforce, and audit their vetting and onboarding policies.

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

Aurigo Essentials is a versatile, modern, mobile-friendly, AI-powered cloud software solution that’s purpose-built for local government agencies to manage capital construction and maintenance projects. Essentials not only improves operational efficiency, it fosters trust through a collaborative environment for stakeholders and the community, making a sustainable impact on the management of public infrastructure and facilities.

NolaPro is a robust, Linux-based ERP for Accounting, Order Tracking, Inventory Management & Payroll, designed to rival much more expensive choices. It is fully customizable and scalable for any size business, unlike any accounting program available today. The Cloud version allows a "hands-off" approach, but can be downloaded on Linux or Windows platforms for those who prefer to have local control and security. Features include: Credit Card Processing, Fulfillment & Service Order, AP, AR, Inventory, CRM, General Ledger, Payroll, Timeclock, Client Payment Portal and integration with many 3rd party apps -- or request your own! NolaPro is multi-lingual, supports multi-currency, offers tons of options & add-ons, and comes fully loaded with over 150 standard reports. A+ reviews from TechRepublic, The Linux Journal, Entrepreneur Magazine and CNet agree that NolaPro provides flexibility, features and pricing which provide you unparalleled value in managing your business.

Claims and Litigation management software for Captive or Risk Retention Group property and casualty claims. Direct Claim Solution is a complete system with claims, policy and vendor management for Self-Insured, Captive or Risk Pool programs. Offers industry specific tools for investigating and analyzing law as well as coverage. Modules for litigation management, subrogation and loss recovery as well as document management included. Merge feature makes for easy letter or email creation. For management, the robust report screen allows multi-conditional querying of claims by exposure type, state of loss, date ranges and policy issuance periods. Vendor isolation feature allows external service providers to access and populate fields in the system as needed to expedite reporting and collaborative analysis. See our website at www.directclaimsolution.com

FundView software and your data are hosted in our state-of-the-art data center. Access securely in the office, in the field or when traveling from any internet connection. Upgrading to FundView eliminates the need for on-premise servers. Updates and backups happen automatically. Our software-as-a-service model lowers your initial investment, as well as your recurring annual software cost. Our FundView solutions are developed using the latest technologies. From native Excel/Word integration to dashboards to documents/image attachments, FundView helps you streamline processes and better serve your citizens.

Fire Departments from across North America are reducing risk and helping save lives with digital fire pre-planning and inspection solutions from APX Data. Access fire pre-plans and inspection data anywhere, anytime. With the APX CityScape Suite, fire fighters can reduce risk to themselves and their communities by quickly and easily creating image-rich, shareable and interactive building and onsite data records. Get all your inspections and pre-plans done with a single solution. All cities require comprehensive, actionable data to manage the magnitude of scale represented by evolving urban growth & technology. Data in the Fire Service is a critical component of the daily job of being first responders. CityScape brings an effective and intelligent approach to manage everything—from building data hazards, violations and detailed reporting. A single solution, for all your needs.

ClearForms (formerly CityGrows) is online permitting and licensing software for local governments. ClearGov acquired CityGrows and has rebranded the same great technology as ClearForms. With ClearForms you can help more constituents in less time, and provide more responsive and accessible services. Build digital forms for any internal or external workflows that are customized for your local needs. Our cloud-based software tools are ethically designed for government: they’re user-friendly and help increase compliance and reduce time wasted on paper forms and email.

Track Assets, Equipment & Inventory using easy-to-configure software for Mobile, Web and Desktop Apps for Asset Management. See all the proven and best practice industry solutions built with WiseTrack http://www.wisetrack.com/

NPDESPro provides municipal stormwater divisions with an all-in-one, cloud-based application to manage their permit program. Now in its third version, NPDESPro V3.0 is a full-featured application complete with onboard mapping, reporting, scheduling, contact and site management, and all six modules that align with the EPA’s minimum control measures (MCM’s). With NPDESPro, MS4s can perform inspections, record compliance histories, and run full reports for post-construction, construction, outfalls, illicit discharge, MS4 maintenance, and public outreach programs. Features like built-in mapping, reporting, communication, and configurable inspection processes simplify NPDES compliance and permit management.

The way you do business is changing. The ability to work virtually with your citizens, business owners and contractors is critical. Learn how citizenserve can help you. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors at a distance. Streamline and simplify application, review, resubmittal, public notification and hearing processes. Automatically accept and route online citizen requests to the appropriate department or person. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors.

CityShare is a complete platform of easy to use suites and applications designed specifically for Local Government’s unique budgeting, operating and financial requirements. Our intuitive enterprise level software is modular and fully integrated allowing users to start with a basic system while affording the flexibility to add scalable functionality and features as needs expand and grow more complex. CityShare is developed using industry standard client server and web enabled architecture combined with enhanced collaboration tool sets that will satisfy your needs now and in the future. We know you need to do more with less - fewer resources - fewer keystrokes - faster results. This is why our products are designed to be the Smart Choice for Enterprise Software!

eScribe provides end-to-end meeting management solutions that boost transparency efficiency, and improves citizen engagement. Built for local governments, special districts and school boards on a Microsoft Azure foundation, eScribe offers a configurable platform designed with compliance and transparency in mind. From agenda day through to reporting, eScribe allows you to maintain your chain of approvals and protect important documents with bank-level encryption and account-based access options. No call centers, no random chats. As a eScribe customer you’ll be assigned a dedicated team member to help with everything from migration assistance to platform training. We take pride in our superior customer service as we strive to become better everyday at staying a customer centric company.

ClearGov is on a mission to build a community of transparent, data-driven, modern governments. ClearGov provides a full suite of turnkey, cloud-based solutions to help local municipalities drive transparency, streamline budgeting, and better engage residents. ClearGov’s award-winning platform is currently used by hundreds of communities across 26 different states. Get started by having department heads fill out fully-integrated, easy-to-use, web-based forms instead of cumbersome Excel or paper forms.Review and approve capital, personnel and operational budget requests immediately, rather than searching for them in your email. Collaborate with department heads directly within ClearGov products, keeping all conversations well documented and increasing efficiency.Use powerful visualizations to inform decision making and build your multi-year, multi-scenario capital, personnel, and operational budgets.

The Novo ShareNet Operations Management system is an easy-to-use, highly flexible web and mobile cloud-based software solution designed to help organizations streamline their operations. ShareNet apps combine to create powerful solutions for Asset Management, Work Order Management, Municipal Management, Customer Support and more. Track, Share and Report on the ShareNet Platform! ShareNet apps combine to create powerful solutions for Customer Support, IT Help Desk, Asset Management, Maintenance Management, Municipal Management, Knowledge Management & more. Track whatever information you want in each ShareNet App. You can even attach documents or photos to your records. Video Tutorials and User Guides help you quickly learn how to use ShareNet Platform Apps. Consistent User Interfaces allow you to easily go from using one app to another. Increase visibility of work performed, deliver 24/7 citizen support and keep the public informed with our powerful municipal software.

This powerful Financial Management Software saves time and helps you protect your municipality’s long term financial health. FMS puts your entire financial picture at your fingertips. Perform complex computations with a keystroke. Never miss a step in your process again. FMS can stand alone or be integrated into a custom suite tailored to your needs. We are a specialized software developer focused on the public sector. Drive efficiency, boost resident satisfaction, and manage your finances with our easy-to-implement, secure software. Collect all of your property information and view it from anywhere with FastTrackGov’s property management software. Managing the permitting process can be difficult and time-consuming for even the most experienced staff members. With FastTrackGov’s Construction Permitting solution, you can manage every step efficiently with automated workflows.

Passport believes in helping cities create more livable, equitable communities and has built the only end-to-end digital mobility platform for managing parking, enforcement, permitting and micro-mobility, plus a network of external vendor apps. Cities trust Passport’s digital platform to provide them with real-time mobility data to make transactions at the curb easy and accessible.

Meeting & agenda management is a solution designed specifically to save local governments time and money by automating the creation of agendas, minutes, and packets, even at the last minute, with a single click. These documents are formatted in an MS Word-based platform, allowing for limitless editing and formatting. Once formatted, users can submit agendas electronically for approval and can quickly be sent forward and backward along the approval process. After the process is completed, the agenda manager can create the agenda with the click of a button. Meeting & agenda management is flexible and can match nearly any agenda format. The system will create your agenda packet by combining all the files for each item and generate a packet that can be reviewed electronically or on paper. Make any final edits, and the agenda can be published on the website with the click of a button. Our prices are based on population, making it the most affordable meetings solution available.

Government Made Simple - for citizens, staff and elected officials. GOGov is used by millions of citizens in over 200+ local governments and include solutions for Citizen Requests, Code Enforcement, Citizen Notifications and Online Permitting. GOGov Code Enforcement is an innovative and easy-to-use solution for managing all your Code Enforcement cases. Manage all aspects of your code enforcement case. Create letters & citations from templates in a single click. Help process annual and recurring types of inspections. Keep citizens informed with a trusted source of alerts, notifications, and events. Easily push your critical content to all of your important channels such as Email, Mobile, Twitter, Facebook, and Website. One place to access all notifications and important information directly from your local municipality. Push content to all important channels such as Email, Mobile, Twitter, Facebook and Website.

A “Whole City App” is a single city-branded app that connects citizens to all of the services, resources and information that the city has to offer. Whether it is 311 issue reporting, city news, event calendars, business directory, paying bills or finding parks and facilities, a “whole” city app will house it all in one user-friendly app branded to your city. The most valuable real estate in the world today is the real estate on the screen of our mobile devices. Those few inches of space are being fought for daily. Expecting citizens to download multiple apps to access services at a city is not prudent. A “Whole City App” becomes an engaging tool that puts city hall in your citizen’s pockets. Put your city in the palm of your citizen’s hands and engage on a more meaningful level. Give app users the ability to report issues, request services, and provide feedback and insight on important decisions.

Eagle Eye Tracking Software was created and developed by business owners, who were once in your shoes, and understand the pain points and challenges encountered when managing the operations of a mobile workforce and wheel-based fleet. Programs that almost work to meet all your mobile workforce management needs, but not quite. Empowered with integrated GPS tracking features, to auto account for mobile workforce productivity by job, route, vehicle, or driver, along with auto generated reports, which are intuitive, straightforward, and user-friendly. Exasperated while falling behind and not having enough time to communicate or verify work completed with your operators and technicians, as well as your customer. Empowers management with expanded controls to reduce costs for business growth.

Is your current provider SOC 1 certified? If not you should contact Dallas Data Systems, Inc., we can help direct you through the ever changing world of SOC 1 compliance. A SOC 1 Report (Service Organization Controls Report) is a report on Controls at a Service Organization which are relevant to user entities’ internal control over financial reporting. The SOC1 Report is what you would have previously considered to be the standard SAS70, complete with a Type I and Type II reports, but falls under the SSAE 16 guidance. Our Accounts Payable program is easy to set up, maintain, and it provides close control over monies due and payables. Interface this dynamic software to General Ledger and Requisitions and PO’s to enable full encumbrance accounting. Designed with efficiency and control in mind, the Accounts Payable program saves time and journal entries.

SDL Desktop is a powerful desktop application for municipal staff that connects departments and automates processes. SDL Portal is a web-based tool for residents and municipal staff to conveniently access public data. Municipal staff can use the portal as a quick reference tool whereas residents can engage with their municipality through the portal. SDL Mobile is a mobile app allows for increased field productivity. Inspectors, sub-code officials and other municipal field employees can process inspections, manage tasks and access property history on the go.

Governments, utilities, universities, and commercial campuses tap into Cartegraph's asset management, work order management, and space management software to better manage their assets, track work, optimize space, and spend smarter. Cities, counties, parks, and utilities trust Cartegraph software to help them manage their assets, increase efficiency, and spend smarter. Our city asset management software guides you through the asset inspection process, ensuring the right info gets captured. Use Cartegraph One asset management app to enter notes, attach photos, and schedule follow-up tasks from the field. Better understand where an asset is at in its overall lifecycle. Use age, predicted performance, and inspection data to schedule proactive, condition-based maintenance tasks.

Perfect for any municipality with a "new business office" mindset, where efficiency and culture win out over bottlenecks and red tape. With Skyward's Municipality Management Suite, you will have the tools in place to build a high-performing culture your whole team can rally around. Features include data-rich position management, payroll, and built-in ACA compliance tools. With Skyward's Municipality Management Suite, you can implement stronger financial controls to mitigate fraud opportunities. Features include accounts payable and receivable, budget forecasting, and a real-time general ledger.

TaxLink™ is Point’s municipal revenue management system for the comprehensive administration of the real estate, personal property, motor vehicle, boat, supplemental and district commitments. This application is engineered with a full set of functions to provide the efficiency, accuracy and security demanded of the tax collector’s office. Because TaxLink™ is an integrated component in our Web-based DocumentLink™ suite, you’ll enjoy safe, secure and immediate access to all of the inherent features & benefits. Robust search by owner, location, plate, parcel and more. Full municipal reporting, rendering bills, notices and other documents as PDFs. Integrated barcode technology to streamline remittance processing. Application of money to accounts with a single keystroke. Batch posting confirmation and total. Guaranteed integration with any accounting system. The understanding of municipal government, we give our products the flexibility required to fit specialized needs.

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

Discover illico, the integrated, multi-channel management software solution for cities. illico is the leading public-sector software solution transforming municipalities of all sizes into smart cities. Built-in workflows, optimized features and multi-channel support empower public sector teams to accelerate processes, simplify content and mail management, and improve community engagement. A city powered by illico can provide fast, accurate service from any device, which quickly strengthens citizen satisfaction. Additional advantages include the ability to deploy an integrated and turnkey service that’s easy to learn and use, with all maintenance and support included. Backed by NeoLedge innovation and expertise, illico enables cities to focus less on technology and more on strategic growth.

Cloudpermit empowers agencies with simple and online community development. The software takes users from application to approval and encourages collaboration among government staff, applicants, homeowners, builders, designers, third-party agencies, and all those involved in each project. Agencies of any size can conduct on-site mobile inspections, issue building permits at least 80% faster than paper-based systems, enable the public to submit applications and complaints online, and can implement the software within weeks. Users can also send time-stamped messages within the software, pay for permits, apply for and renew business licenses, and schedule inspections online. With an unlimited licensing model, Cloudpermit allows departments to grow and succeed for continued community growth.

Whether you’re a busy municipal manager, financial professional, revenue collector, HR leader, town clerk, or IT director, our mission is to make your life easier through the software, services, and support you need to serve your community better than ever before. Municipal financial management requires the ability to unify financial data across functional areas, automate routine processes, and access meaningful insights. Transform your tax process with Edmunds Tax Billing Solutions. Manage, bill, and report on your jurisdiction’s tax-related needs via an all-encompassing module. Keep your local government’s utility services flowing with Edmunds Utility Billing Software. Available for both residential and commercial properties to manage, bill, and report utilities via an all-encompassing module. Made for metered and standard billing options, our module comes packed with a variety of tools that fully integrate to simplify processes for both you and those you serve.