Audience

Risk Managers, Captive Managers, Third Party Administrators, Defense Attorneys, Risk Pools

About Direct Claim Solution

Claims and Litigation management software for Captive or Risk Retention Group property and casualty claims. Direct Claim Solution is a complete system with claims, policy and vendor management for Self-Insured, Captive or Risk Pool programs. Offers industry specific tools for investigating and analyzing law as well as coverage. Modules for litigation management, subrogation and loss recovery as well as document management included. Merge feature makes for easy letter or email creation.

For management, the robust report screen allows multi-conditional querying of claims by exposure type, state of loss, date ranges and policy issuance periods. Vendor isolation feature allows external service providers to access and populate fields in the system as needed to expedite reporting and collaborative analysis.

See our website at www.directclaimsolution.com

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Innovative Computer Systems
Founded: 2001
United States
directclaimsolution.com

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Product Details

Platforms Supported
Cloud
Windows
Mac
On-Premises
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Direct Claim Solution Frequently Asked Questions

Q: What kinds of users and organization types does Direct Claim Solution work with?
Q: What languages does Direct Claim Solution support in their product?
Q: What kind of support options does Direct Claim Solution offer?
Q: What type of training does Direct Claim Solution provide?
Q: Does Direct Claim Solution offer a free trial?

Direct Claim Solution Product Features

Financial Risk Management

Operational Risk Management Supported
Risk Analytics Benchmarks Supported
Compliance Management Not Supported
Credit Risk Management Not Supported
For Hedge Funds Not Supported
Liquidity Analysis Not Supported
Loan Portfolio Management Not Supported
Market Risk Management Not Supported
Portfolio Management Not Supported
Portfolio Modeling Not Supported
Stress Tests Not Supported
Value At Risk Calculation Not Supported

Insurance Claims Management

Claims tracking Supported
Customer portal Supported
Document management Supported
EDI data exchange integrations Supported
Reporting Supported
CRM Not Supported
Electronic claims Not Supported
Fraud management Not Supported

Integrated Risk Management

Incident Management Supported
Operational Risk Management Supported
Vendor Management Supported
Audit Management Not Supported
Compliance Management Not Supported
Dashboard Not Supported
Disaster Recovery Not Supported
IT Risk Management Not Supported
Risk Assessment Not Supported
Safety Management Not Supported

Municipal

Permit Issuance Not Supported
Utility Billing Not Supported
Planning & Zoning Not Supported
Parking Management Not Supported
Code Enforcement Not Supported
License Issuance Not Supported
Taxation & Assessment Not Supported
Fund Accounting Not Supported
Work Order Management Not Supported
Inventory Management Not Supported
Property Database Not Supported
Animal Licensing Not Supported

P&C Insurance

Claims Management Supported
Customer Portal Supported
Document Management Supported
Policy Management Supported
Reinsurance Administration Supported
Billing & Invoicing Not Supported
Broker / Agent Portal Not Supported
Commission Management Not Supported
Insurance Rating Not Supported
Marketing Automation Not Supported
Quote Management Not Supported
Underwriting Management Not Supported

Risk Management

Compliance Management Supported
Response Management Supported
Alerts/Notifications Not Supported
Auditing Not Supported
Business Process Control Not Supported
Corrective Actions (CAPA) Not Supported
Dashboard Not Supported
Exceptions Management Not Supported
IT Risk Management Not Supported
Internal Controls Management Not Supported
Legal Risk Management Not Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Risk Assessment Not Supported

Warranty Management

Contract Management Supported
Policy Management Supported
Service Management Supported
Warranty Tracking Supported
Eligibility Verification Not Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Not Supported
Parts Management Not Supported
Product Registration Not Supported
Repair Management Not Supported
Returns Management Not Supported

Direct Claim Solution Verified User Reviews

Write a Review
  • Margaret W.
    Warranty Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Incredible software and customer service!"

    Posted 2023-04-04

    Pros: Software functionality, ease of use, customer service.

    Cons: N/A.

    Overall: DCS is integral to the management and operation of our company’s extended warranty program. This all-in-one software enables us to store contract information, manage claims, comply with Captive accounting practices, and analyze data. Not only is the functionality of the software incredible, but so is the customer service behind it. Over the past five years, the DCS team has always been available to answer questions and provide support.

    Read More...
    Reply from Direct Claim Solution
    Posted 2023-04-05
    It's been a pleasure to be a part of your growth. Your project helped us prove the flexibility of DCS by creating a dedicated warranty contract and warranty claim section. We enjoy watching your Captive program succeed.
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