Best IT Management Software for eG Enterprise

Compare the Top IT Management Software that integrates with eG Enterprise as of May 2026

This a list of IT Management software that integrates with eG Enterprise. Use the filters on the left to add additional filters for products that have integrations with eG Enterprise. View the products that work with eG Enterprise in the table below.

What is IT Management Software for eG Enterprise?

IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making. Compare and read user reviews of the best IT Management software for eG Enterprise currently available using the table below. This list is updated regularly.

  • 1
    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    Starting Price: $25/agent/month
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  • 2
    ManageEngine ServiceDesk Plus
    Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
    Starting Price: $120.00/year/user
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  • 3
    Microsoft 365

    Microsoft 365

    Microsoft

    Microsoft 365 is a cloud-based productivity platform that combines familiar tools like Word, Excel, PowerPoint, Outlook, and Teams into one integrated solution. With the addition of Microsoft 365 Copilot, AI capabilities are built directly into these applications to enhance productivity and streamline everyday tasks. Users can draft documents, analyze data, create presentations, and manage emails more efficiently with intelligent assistance. The platform allows seamless collaboration across teams by enabling real-time editing, file sharing, and communication. Microsoft 365 also includes cloud storage through OneDrive, ensuring users can access their files from anywhere. Copilot helps users generate content, summarize information, and provide insights based on their data. The system is designed to support both personal and professional workflows with flexibility across desktop, web, and mobile devices.
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    Starting Price: $9.99/month
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  • 4
    Amazon Elastic Container Service (Amazon ECS)
    Amazon Elastic Container Service (Amazon ECS) is a fully managed container orchestration service. Customers such as Duolingo, Samsung, GE, and Cook Pad use ECS to run their most sensitive and mission-critical applications because of its security, reliability, and scalability. ECS is a great choice to run containers for several reasons. First, you can choose to run your ECS clusters using AWS Fargate, which is serverless compute for containers. Fargate removes the need to provision and manage servers, lets you specify and pay for resources per application, and improves security through application isolation by design. Second, ECS is used extensively within Amazon to power services such as Amazon SageMaker, AWS Batch, Amazon Lex, and Amazon.com’s recommendation engine, ensuring ECS is tested extensively for security, reliability, and availability.
  • 5
    Kubernetes

    Kubernetes

    Kubernetes

    Kubernetes (K8s) is an open-source system for automating deployment, scaling, and management of containerized applications. It groups containers that make up an application into logical units for easy management and discovery. Kubernetes builds upon 15 years of experience of running production workloads at Google, combined with best-of-breed ideas and practices from the community. Designed on the same principles that allows Google to run billions of containers a week, Kubernetes can scale without increasing your ops team. Whether testing locally or running a global enterprise, Kubernetes flexibility grows with you to deliver your applications consistently and easily no matter how complex your need is. Kubernetes is open source giving you the freedom to take advantage of on-premises, hybrid, or public cloud infrastructure, letting you effortlessly move workloads to where it matters to you.
    Starting Price: Free
  • 6
    PagerDuty

    PagerDuty

    PagerDuty

    PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.
  • 7
    Jira

    Jira

    Atlassian

    Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.
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    Starting Price: Free
  • 8
    ConnectWise Automate
    Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count.
  • 9
    Amazon Web Services (AWS)
    Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI/ML, and CloudFront for content delivery, AWS covers nearly every business and technical need. Its global infrastructure spans 120 availability zones across 38 regions, ensuring resilience, compliance, and security. Backed by the largest community of customers, partners, and developers, AWS continues to lead the cloud industry in innovation and operational expertise.
  • 10
    Jira Service Management
    Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.
    Starting Price: $20 per user per month
  • 11
    Opsgenie

    Opsgenie

    Atlassian

    Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.
    Starting Price: $9 per user per month
  • 12
    Citrix DaaS

    Citrix DaaS

    Cloud Software Group

    Enable secure, flexible work with the leader in virtual apps and desktops. Deliver desktop as a service (DaaS) from any cloud or data center. Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business. Meet the needs of your modern workforce—and keep sensitive data secure. Citrix DaaS lets you provide a secure workspace experience on any device. It’s all the cost benefits of a managed DaaS solution, plus the added advantages of greater IT agility, better corporate security, and more end-user productivity. Keep apps and data protected while fueling employee productivity. Build a better business continuity plan with easy-to-scale workspace solutions. Simplify virtual app and desktop delivery with proven DaaS solutions.
    Starting Price: $12 per user per month
  • 13
    Azure Virtual Desktop
    Azure Virtual Desktop (formerly Windows Virtual Desktop) is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Microsoft 365 Apps for enterprise, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features. Bring your own device (BYOD) and access your desktop and applications over the internet using an Azure Virtual Desktop client such as Windows, Mac, iOS, Android, or HTML5. Choose the right Azure virtual machine (VM) to optimize performance and leverage the Windows 10 and Windows 11 multi-session advantage on Azure to run multiple concurrent user sessions and save costs.
  • 14
    Nerdio
    Empowering Managed Service Providers & Enterprise IT Professionals to quickly and easily deploy Azure Virtual Desktop and Windows 365, manage all environments from one simple platform, and optimize costs by saving up to 75% on Azure compute and storage. Nerdio Manager for Enterprise extends the native Azure Virtual Desktop and Windows 365 admin capabilities with automatic and fast virtual desktop deployment, simple management in just a few clicks, and cost-optimization features for savings of up to 75% – paired with the unmatched security of Microsoft Azure and expert-level Nerdio support. Nerdio Manager for MSP is a multi-tenant Azure Virtual Desktop and Windows 365 deployment, management, and optimization platform for Managed Service Providers that allows for automatic provisioning in under an hour (or connect to an existing deployment in minutes), management of all customers in a simple admin portal, and cost-optimization with Nerdio’s Advanced Auto-scaling.
    Starting Price: $100 per month
  • 15
    ServiceNow

    ServiceNow

    ServiceNow

    Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.
    Starting Price: $100 per month
  • 16
    Amazon WorkSpaces
    Amazon WorkSpaces is a managed, secure Desktop-as-a-Service (DaaS) solution. You can use Amazon WorkSpaces to provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. You can pay either monthly or hourly, just for the WorkSpaces you launch, which helps you save money when compared to traditional desktops and on-premises VDI solutions. Amazon WorkSpaces helps you eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy. With Amazon WorkSpaces, your users get a fast, responsive desktop of their choice that they can access anywhere, anytime, from any supported device. Enable contact center agents to work from anywhere with a secure, easy-to-use agent experience. Let contact center agents work from anywhere.
  • 17
    Jira Work Management
    Business project management software. See all project information at a glance with Jira Work Management (formerly Jira Core). Manage your projects and keep your team organized. Managing projects and tasks in Jira Work Management starts with a workflow. Workflows define your process and enable your team to track tasks. Jira Work Management Cloud instances also have boards that allow you to visualize your workflows and drag and drop tasks from to-do to done. Currently available in cloud offering only. Task management is easier with statuses, comments, and attachments in one place. Everyone knows a project's details at a glance without having to email or set up a meeting. Plus, with notifications you'll know when your attention is needed. How many tasks are still in progress? Which team member has too much on their plate? Using Jira Work Management, you can follow the status of your team's projects in different ways: with a quick overview, customized dashboards, and more.
    Starting Price: $5 per user per month
  • 18
    Autotask PSA

    Autotask PSA

    Datto, a Kaseya company

    Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.
    Starting Price: $50 per user per month
  • 19
    Azure Application Gateway
    Protect your applications from common web vulnerabilities such as SQL injection and cross-site scripting. Monitor your web applications using custom rules and rule groups to suit your requirements and eliminate false positives. Get application-level load-balancing services and routing to build a scalable and highly available web front end in Azure. Autoscaling offers elasticity by automatically scaling Application Gateway instances based on your web application traffic load. Application Gateway is integrated with several Azure services. Azure Traffic Manager supports multiple-region redirection, automatic failover, and zero-downtime maintenance. Use Azure Virtual Machines, virtual machine scale sets, or the Web Apps feature of Azure App Service in your back-end pools. Azure Monitor and Azure Security Center provide centralized monitoring and alerting, and an application health dashboard. Key Vault offers central management and automatic renewal of SSL certificates.
    Starting Price: $18.25 per month
  • 20
    Splunk On-Call
    Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.
    Starting Price: $27.00/month/user
  • 21
    IGEL

    IGEL

    IGEL Technology

    IGEL provides the next-gen edge OS for cloud workspaces. Our solutions offer you extreme CAPEX hardware cost savings, sharply reduced ongoing operating expenses, and a more secure and manageable endpoint management and control platform across nearly any x86 device. Work is now defined by what we do, not where we go. The widely distributed workforce is here to stay, and IGEL OS allows people to thrive in their work from anywhere, while organizations retain full management, control, and security of user endpoints regardless of which endpoint device they use. IGEL OS secures and simplifies digital workspaces in healthcare, finance, retail, higher education, government, and manufacturing organizations around the world. Its 100+ technology integrations lend full support of the latest unified communications tools, VDI platforms, DaaS, and SaaS-based applications from anywhere on any x86-64 device, including thin client, laptop, or tablet.
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    Windows 365

    Windows 365

    Microsoft

    Securely stream your Windows experience—including your personalized apps, content, and settings—from the Microsoft cloud to any device with your Windows 365 Cloud PC. Windows 365 combines the power and security of the cloud with the versatility and simplicity of the PC. From contractors and interns to software developers and industrial designers, Windows 365 enables a variety of new scenarios for the new world of work. Stream your apps, data, content, and settings from the Microsoft cloud to any device. Easily set up and scale Cloud PCs to fit your needs and securely support your hybrid workforce. Pick up where you left off, on any device, and experience new opportunities for work and collaboration. Simplify setup, deployment, and management of Cloud PCs with easy, direct purchasing. Include Cloud PCs with centralized end-to-end management using Microsoft Endpoint Manager.
    Starting Price: $32 per user per month
  • 23
    SapphireIMS

    SapphireIMS

    Tecknodreams Software Consulting

    Make your IT spearhead the digital back-office journey. SapphireIMS transforms your IT operations through our agile and intelligent solutions for IT Service Management, IT Asset Management, IT Automation, and Business Service Monitoring. A fully digitized and automated IT function with ITIL practices paves the way for the rest of the functions to follow. SapphireIMS automates all your back-office operations and brings the ITIL advantages to each function. The Enterprise Service Management breaks down the silos and connects all your functions to operate as one unit. The Enterprise Asset Management solution automates the tracking and management of all your assets – from IT, to non-It, physical to virtual, hardware to software, contracts to entitlements. This delivers savings of at least 40%. The pre-built templates, intelligent automation and alignment to the industry-specific regulations ensure that you get to prioritize and manage all the compliances and risks.
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    TOPdesk

    TOPdesk

    TOPdesk

    It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.
  • 25
    Azure Virtual Machines
    Migrate your business- and mission-critical workloads to Azure infrastructure and improve operational efficiency. Run SQL Server, SAP, Oracle® software and high-performance computing applications on Azure Virtual Machines. Choose your favorite Linux distribution or Windows Server. Deploy virtual machines featuring up to 416 vCPUs and 12 TB of memory. Get up to 3.7 million local storage IOPS per VM. Take advantage of up to 30 Gbps Ethernet and cloud’s first deployment of 200 Gbps InfiniBand. Select the underlying processors – AMD, Ampere (Arm-based), or Intel - that best meet your requirements. Encrypt sensitive data, protect VMs from malicious threats, secure network traffic, and meet regulatory and compliance requirements. Use Virtual Machine Scale Sets to build scalable applications. Reduce your cloud spend with Azure Spot Virtual Machines and reserved instances. Build your private cloud with Azure Dedicated Host. Run mission-critical applications in Azure to increase resiliency.
  • 26
    Nutanix AHV
    Virtualization is no longer a complex layer of the IT stack that is licensed, deployed, and managed separately. AHV Virtualization offers a secure, enterprise-grade virtualization solution that streamlines operations. With AHV Virtualization, virtualization management is combined with the simplicity of the Nutanix Cloud Platform - Easily manage everything all from the same console. Take the burden off your teams with factory-applied security best practices, network microsegmentation, and built-in configuration audit and remediation. Customers and Studies show that using AHV Virtualization provides better TCO than other virtualization solutions. AHV Virtualization not only streamlines operations but is tuned to deliver optimal application performance on Nutanix Cloud Infrastructure for the most demanding enterprise applications
  • 27
    Amazon EKS
    Amazon Elastic Kubernetes Service (Amazon EKS) is a fully managed Kubernetes service. Customers such as Intel, Snap, Intuit, GoDaddy, and Autodesk trust EKS to run their most sensitive and mission-critical applications because of its security, reliability, and scalability. EKS is the best place to run Kubernetes for several reasons. First, you can choose to run your EKS clusters using AWS Fargate, which is serverless compute for containers. Fargate removes the need to provision and manage servers, lets you specify and pay for resources per application, and improves security through application isolation by design. Second, EKS is deeply integrated with services such as Amazon CloudWatch, Auto Scaling Groups, AWS Identity and Access Management (IAM), and Amazon Virtual Private Cloud (VPC), providing you a seamless experience to monitor, scale, and load-balance your applications.
  • 28
    Omnissa Horizon 8
    Elevate the digital workspace experience with the efficient and secure delivery of virtual desktops and apps from on-premises to the cloud. Horizon 8 is a modern platform for secure delivery of virtual desktops and apps across the hybrid cloud, from the market leader in software-defined data center and digital workspaces. By leveraging unique integration with trusted technology, Horizon 8 helps IT efficiently deploy and scale virtual desktops and apps from a single control plane with rapid provisioning, automation, and simplified management to extend the best digital workspace experience to end users. Efficiently manage desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services. Leverage intrinsic security built into Horizon infrastructure to gain highly secure remote access to corporate resources - providing protection from the device to the data center to the cloud.
  • 29
    VMware Cloud
    Build, run, manage, connect and protect all of your apps on any cloud. The Multi-Cloud solutions from VMware deliver a cloud operating model for all applications. Support your digital business initiatives with the world’s most proven and widely deployed cloud infrastructure. Leverage the same skills you use in the data center, while tapping into the depth and breadth of six global hyperscale public cloud providers and 4,000+ VMware Cloud Provider Partners. With hybrid cloud built on VMware Cloud Foundation, you get consistent infrastructure and operations for new and existing cloud native applications, from data center to cloud to edge. This consistency improves agility and reduces complexity, cost and risk. Build, run and manage modern apps on any cloud, meeting diverse needs with on-premises and public cloud resources. Manage both container-based workloads and traditional VM-based workloads on a single platform.
  • 30
    Nutanix Files Storage
    Nutanix Files Storage is a simple, flexible and intelligent scale-out file storage service for the data driven era. Update non-disruptively with a single click, and manage all storage from a single pane of glass. Scale-up or scale-out flexibly on the hardware of your choice and enjoy cloud-like consumption. Know your data, who’s using it, and how—and then drive automated management and control. IDC study shows how Nutanix Files Storage reduces operational overhead by 66% over traditional siloed storage resulting in 414% ROI and 7 month pay back. Nutanix Files Storage is built to handle billions of files and tens of thousands of user sessions. As your environment grows, just one click will elastically scale your cluster up by adding more compute and/or memory to the file server VMs, or out by adding more file server VMs. All from a single platform. You can also provide object and block storage using the same resources.
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