Best Issue Tracking Software in the USA - Page 3
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Compare the Top Issue Tracking Software in the USA as of December 2025 - Page 3
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1
Revizto
Revizto
Revizto unifies BIM intelligence and makes it immediately accessible and actionable for the entire project team. With Revizto’s advanced Issue Tracker predefined workflows project team members can identify and manage model-based issues in the 3D space and 2D sheets, including addressing clash groups. Revizto provides unified access to a project’s data both for 2D and 3D workflows, so anyone can use it depending on project requirements.Starting Price: $600.00/year/user -
2
Z-Stream
Z-Stream
Z-Stream is here to help provide everything agile teams need in order to function more smoothly, including everything from planning to reports. Plan, organize & deliver projects seamlessly with Z-Stream. Z-Stream is not just a tool, it’s a mindset that encourages more disciplined project management, teamwork, product development and execution. Boards are at the core of agile project management. There are two types available in Z-Stream: Sprint and Kanban. Choose the iteration view that suits you best and visualize your workflow on customizable agile boards. Keep track of the overall status of your iteration, create and move tasks from one iteration to another, and much more. The way you manage the process is totally up to you! Releases in Z-Stream help your team plan and track the whole development process, structure the workload, and create different Sprint or Kanban iterations. Keep track of your team’s activity effortlessly using customizable timesheets.Starting Price: $10 per month -
3
Bugasura
Bugasura
Bugasura is our take on how modern teams should manage quality. Most test management tools still feel like they were designed in the dial-up era—slow, heavy, and full of unnecessary rituals. Bugasura cuts through all that and gives teams a clean, fast, human way to manage everything from requirements to releases. It starts with the Requirements Manager, where teams capture what needs to be built and link it directly to test cases and bugs. No scattered docs. No detective work. Then comes Test Management—reusable test cases, smart grouping, tagging, bulk actions, and fast execution. Test cycles stop feeling like paperwork. Testers stay in flow, raise bugs instantly, and don’t need five tabs open just to get work done. The Bug Tracker is where Bugasura shows its teeth. It auto-captures screenshots, logs, device info, and browser metadata—everything developers usually chase testers for. Issues come pre-loaded with context, killing the “Can you reproduce this?” loop. The UserStarting Price: Free -
4
SolarWinds Service Desk
SolarWinds
SolarWinds Service Desk, formerly Samanage, offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage requests. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use SolarWinds Service Desk to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, SolarWinds Service Desk is the solution that understands what it takes to manage the services in your organization successfully. Deliver world class service to your employees and minimize the impact incidents have on your business operations. Keep track of every asset to ensure employees are equipped with the tools they need to get their work done.Starting Price: $19.00 per user per month -
5
SpiraTest
Inflectra
SpiraTest by Inflectra is a complete quality assurance and test management system. With SpiraTest, software teams can manage their test cases, requirements, and defects or bugs with the platform's requirements traceability and real-time coverage analysis. SpiraTest is available both as an on-premise and a cloud-based solution.Starting Price: $9.99/month -
6
PhaseWare Tracker
PhaseWare
Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.Starting Price: $49.00/month/user -
7
VisionFlow
Visionera
Streamline internal processes with VisionFlow by Visionera. VisionFlow is a powerful unified platform for the development lifecycle of your business applications, software, and products. It is modular and covers key areas such as Helpdesk & Customer Support, IT Service Management (ITSM), Application Lifecycle Management, Project Management, Product Development, CRM and more.Starting Price: $20.00/month/user -
8
Cayzu
Cayzu
If you need an easy and affordable help desk solution, look no further than Cayzu. Cayzu is for small or mid-size businesses looking for a simple, intuitive, and beautiful solution for providing and getting instant customer support. The platform offers a wealth of features that include integrated communications (email, social, voice, and chat), automated rules and workflows, mobile apps, branded self-service and knowledge base portal, app integrations, reporting and analytics, and more.Starting Price: $4.00/month/user -
9
Alcea IssueTrack
Alcea Tracking Solutions
Alcea IssueTrack is an extremely flexible issue management software solution that incorporates your workflow, promotes team collaboration, provides accountability and increases productivity. Replace your tracking spreadsheet and disparate systems with this all-in-one web solution. Alcea IssueTrack is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Alcea’s workflow rules assist in the progression and prioritization of reported issues. Managers can see the information required to assess productivity and manage resources. Customize the look of your system & collect information exactly the way you need it. Updating an issue means that everyone who needs to see the progress of an issue gets updated via email notification. Configure security settings to isolate who sees and updates what.Starting Price: $20.00/month/user -
10
Salesforce Service Cloud
Salesforce Service Cloud
Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.Starting Price: $75.00/month/user -
11
EasyQA
ThinkMobiles
In order to start catch crashes which can appear in you Android or iOS applications, you need to integrate EasyQA Software Development Kit with the code of your apps. To download SDK and find full instructions on connecting it to a project, you can open the Integrations page within your project in EasyQA Test Management Tool. When you connect the SDK to your project, use the generated token and initialize it in the application class of your project. After that you can create your app’s build and upload it in Test Objects within your project in EasyQA and your application starts to send crashes to the service. After you have added our EasyQA SDK into your project and uploaded it to Test Objects within your project in EasyQA, you can track your app’s crashes on our website. You just need to download the app to any Android or iOS device and start testing. When there is a crash, reboot the app and press Upload button.Starting Price: $10 per user per month -
12
Mission Manager
Mission Manager
Mission Manager, which operates via the web or offline, uniquely helps incident commanders manage their daily team operations as well as their missions. It provides a team-based operational environment for day-to-day tasks and also serves as an online command center during real-time incidents. In contrast, other emergency management systems are typically activated only when a crisis occurs and operate on local networks. As a result, passwords may be forgotten in times of crises and personnel data may not be available. Mission Manager, when used regularly, ensures that team member data is always current. Mission Manager is user-friendly, flexible and highly customizable. It features automated reporting tools, mapping technologies and web-based calendars. It also includes comprehensive tutorials and full-service product support.Starting Price: $750.00/year -
13
Axosoft
Axosoft
It's easier to plan sprints efficiently when you use Axosoft Release Planner to view the capacities of your sprint, team, and team members and assign work accordingly. Visualize progress with Axosoft's Card View. This fully interactive kanban board allows you to customize and edit item cards, add work logs, and see work-in-progress limits. Release on time when you have the right metrics at your fingertips. Axosoft custom dashboards provide a concise overview of your velocity, projected ship date and more. Turn emails into support tickets, respond from inside Axosoft, and track customer conversations from start to finish! Build unlimited Wiki pages for test cases and documentation, and link to them from Axosoft items for quick reference. Create a custom Portal for your customers to create and edit tickets without using paid Axosoft accounts. A powerful and comprehensive set of tools for software developers.Starting Price: $250 per year -
14
ActionTracker
SurveySquare.com
Your customers make a purchase online or in your brick-and-mortar store, participate through online chat or over the phone. Field service technicians complete onsite services and complete a questionnaire. A student completes a class. Your customer or employee completes a survey online, on paper or on Mobile Devices. Once submitted, responses automatically updates the ActionTracker™ based on their response or score, assigns a manager, and notifies key stakeholder via email. ActionTracker™ will effectively track all employee/customer communications, capture resolution activities including emails and attachments, enter notes into the Action Item, and schedule meetings through Microsoft Outlook integration. Create status codes to track the life cycle of action items. Continually update your open action items until they are marked complete, but once completed, they cannot be modified. Each activity is date/time stamped by user for a complete audit trail.Starting Price: $195 per month -
15
Cuzwork
Cuzwork
Cuzwork is an online, collaborative and easy-to-use project management tool. The tool combined the best features of Excel and Gmail that you are familiar with. It can be used by individuals as well as to collaborate with team members. Cuzwork allows you to manage any kind of project. Organize, schedule, assign and track due dates in one place. With custom fields, statuses and filters you can customize each project to match your workflow.Starting Price: $4.95 / user -
16
Projektron BCS
Projektron GmbH
Projektron BCS is a web-based project management software that enables you to prepare, plan, execute, evaluate and invoice projects. Classic project work tasks are complemented by further tools in the end-to-end solution. BCS enables you to check the current status of your project at any time. You can monitor the project progress based on the recording of efforts and obtain a reliable forecast of key indicators. Projektron BCS is sold in seven languages and used by more than 850 customers in 16 different countries.Starting Price: 20$/user -
17
Zoho BugTracker
Zoho
It's a fast, easy, and scalable bug tracking system that helps you fix bugs easily and deliver great products on time. Submit, track, and fix bugs faster in our free bug tracking tool with the help of custom workflows, business rules, and SLAs. Easily log errors and track them based on desired criteria. Create custom views for your issue tracking software to focus on the bugs that are most urgent. With reports, check how many bugs have been logged, whether they've been fixed, and more. Use our interactive modules like forums or discussions to communicate with your team and review what each person is working on. Set rules to trigger updates to the fields of a bug or third-party apps. Email notifications keep you and your team informed when bugs are created, updates and more. Automate your service level agreements to meet your customer's goals.Starting Price: $40 per month -
18
Tickd
CodeArcs
A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trialStarting Price: $15.00/month -
19
Testify
Testify
The most powerful and flexible checklist software to digitalize business processes. Make your business processes controllable and transparent with Testify's flexible checklist software. With Testify, you get a tool that not only helps you digitize all kinds of testing processes, but also optimize them sustainably. Reduce turnaround times, solve issues up to 60% faster and benefit from individual quality reports that are generated for you in real-time and reveal potential for improvement. Bring all your employees, customers, partners and suppliers together on one platform and create a consistent awareness of the quality of your products and services. With Testify's powerful functions you have a mobile tool to collect, document and analyze all kind of business processes. This results in higher efficiency, productivity and transparency in the entire value chain. For every step of your digitization strategy, the right solution.Starting Price: $100 per month -
20
Statlook
Media-press.tv S.A.
Statlook is a professional and free IT Asset Management suite that comprises following features: 1. Hardware - complete infrastructure information in one place. 2. Software - software auditing with validation of license compliance. 3. Users - activity stats, used programs and visited websites with blocking feature. 4. Helpdesk - fully featured helpdesk system with quick remote desktop control and GDPR compliance tool. LINKS Statlook Installer: https://dev.statlook.com/appcenter/install/getfree.php User Manual: https://manual.statlook.com/14.0/en-US/master/index.htmlStarting Price: $0 -
21
MantisHub
MantisHub
Hassle free bug & issue tracking. Track your issues with our simple, intuitive interface. Split your issues into categories and move then through your issues life-cycle. Search them, auto-assign them to your developers, attach files, tag it, ping your team mates and customize your system. All this and more with the well-known Mantis brand. Have your service hosted for a no hassle, super-fast setup with all new updates/features as soon as they are implemented. No more install or maintenance pain! Get reliable, secure data storage with access from anywhere. And you get access to our top notch support team for your MantisHub queries. We're always on the look out for integrations that enables your team to be more productive. We provide a heap of useful plugins exclusive to ManitsHub as well as partnering with some of the most popular services out there to leverage their capabilities for our users.Starting Price: $4.95 per month -
22
Sidequest
Sidequest
Sidequest combines the best of both worlds and brings the power of industry-grade issue management to your workplace. Send, receive and monitor your personal and team tasks. Always have a shared understanding about the status of tasks so you'll no longer need to wonder: Is it done? Is it still pending? Who is looking after it? What's the deadline? Use the power of native Slack threads to communicate right inside tasks, creating a shared task history and reducing ambiguity. Provide each Slack workspace member with a personal task inbox, and set up additional shared inboxes in channels – these are great for IT, HR, infrastructure and other internal helpdesks.Starting Price: $1.50 per user per month -
23
Wrangle
Wranglesoft
Manage processes and approvals in Slack or email. Kick off processes from 1500+ of the apps you use every day. If you can whiteboard it, you can Wrangle it. Collaborate with colleagues to map your processes where everyone can see them. Anyone can use Wrangle's drag-and-drop workflow builder. Automatically trigger workflows, tasks, and approvals directly from Slack and email. We will notify the right person, at the right time, in the right order, with exactly what needs to be done. No more chasing down colleagues or wondering if if something was dropped. Connect the apps you use every day. Kick off workflows automatically from 1500+ apps and automatically update those same apps as your process progresses. Capture and track human to-do’s and add process tracking to your team's existing systems. Give super powers to your operations pros across every team. Automate any kind of approval or process.Starting Price: $46/agent/month -
24
HuBoard
HuBoard
HuBoard is built from the ground up using the GitHub public API. HuBoard issues are GitHub issues, you will never have to deal with synchronization problems. Keep issues where they belong, in the repository with your code! Lightweight kanban board: Fully customizable task board gives developers instant feedback into the status of tasks throughout your progress. Clicking a filter once will dim out issues that don’t match, click again and they disappear. Filters can be mixed and matched to help you narrow down exactly what you need to work on. Quickly assign issues by dragging your avatar onto the card. Drag your most important issues to the top, HuBoard will remember what needs to be worked on next. Dragging issues between milestones provides a MUCH needed complement to an amazing feature from GitHub. No more spending hours checking checkboxes and paging through GitHub's awkward grid view.Starting Price: $7 per month -
25
LightCat
LightCat
Product Knowledge is your team's edge. Building this knowledge is hard. Scribbling notes is easy! In LightCat, you Scribble. Then you connect these "scribbles" to build the tree of knowledge. Plus - embed charts, videos and Figma boards. Building the knowledge tree is simple. Just add a tag to a note. That's it. The tags act as connectors - like edges of a graph. The scribble now appears inside every other document with the tag. In LightCat, a scribble creates features and user stories - or "tickets". Convert the whole Scribble to one feature. Or map different lines to different features - it is your preference. Soon, you will be able to push the tickets to JIRA. LightCat is a powerful WYSIWYG Markdown editor. You can create professionally written Product Documentation pretty easily. Keep everyone on the same page. LightCat has a powerful Product Decision Framework - Storyboard. Storyboard is flexible like a spreadsheet and powerful like an algorithm.Starting Price: $9 per user, per month -
26
DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.Starting Price: $9.99 per month -
27
monday service
monday.com
monday Service is an AI‑first enterprise service management platform that centralizes and automates all aspects of service operations across IT, HR, facilities, and business teams. It features a built-in AI agent that instantly resolves requests by leveraging ticket history and knowledge bases, while smart tools like auto‑categorization, intelligent routing, and AI‑driven response suggestions streamline ticket handling. Teams can manage tickets from multiple sources within a unified board, escalate incidents, and collaborate across departments through customizable workflows. Self‑service is enhanced with a customer portal hosting request forms, knowledge articles, and categorized resources accessible via a unique external URL. Dashboards and real‑time reports offer comprehensive insights into ticket trends, performance metrics, and service bottlenecks, helping teams proactively address operational issues.Starting Price: $27 per month -
28
Halo Service Desk
Halo Service Solutions
A truly unlimited service desk, delivered by experts. Connect your entire organisation under a single all-inclusive cloud platform, designed to power workflows. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardise your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited IT service desk solution. Become more cost-effective with unlimited assets, items, customers, reports, mailboxes and more. With all modules included as standard you can scale your business effectively. Customers worldwide across numerous sectors rely on Halo Service Desk to drive their IT Service requirements. Currently, with 25 years experience in the industry, we partner with our clients to achieve success. Halo Service Desk is a simple, customisable, all-inclusive platform to streamline your workflows.Starting Price: $55.00 per user per month -
29
ServiceWise
TechExcel
ServiceWise by TechExcel is a secure, cloud-based information technology service management (ITSM) software solution that implements ITIL workflow standards and streamlines processes for businesses of all sizes. Configurable and scalable, this software suite for help desk and IT service management offers powerful features that include smart ticketing, events and tasks, forms and surveys, workflow, self-service, SLA and escalations, reporting and analytics, and so much more. -
30
Perforce ALM
Perforce
A good ALM tool helps the application lifecycle management of your product. The best ALM tools give you end-to-end traceability across your lifecycle. That’s why development teams across industries choose Perforce ALM (Helix ALM). Perforce ALM is a modular suite of ALM tools. You can use this application lifecycle management suite to trace requirements, tests, and issues. Perforce ALM is the best ALM software for application lifecycle management across the entire lifecycle. Together, this suite of ALM software delivers unparalleled traceability. That means you’ll know if requirements have been tested and met, if test runs have passed (or failed), and if issues have been resolved. Plus, if a requirement changes, you’ll know which test cases and issues will be impacted. Perforce ALM makes it easy to create requirements and share requirements documents. You can do requirements reviews and get approvals — all within the software. Plus, you can even reuse requirements across projects.
