Compare Business Software for HubSpot Service Hub: July 2025 Reviews & Comparison

HubSpot CRM

HubSpot

HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.

24,151 Ratings

Starting Price: Free

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Pylon

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

51 Ratings

Starting Price: $59 per month per seat

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Vivantio

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

26 Ratings

Starting Price: $59.00/month/user

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Grow

Epicor Software

Grow is a no-code full-stack business intelligence (BI) platform that empowers everyone in your organization to make data-driven decisions. By combining ETL, data warehousing and visualization in one easy-to-use platform, any organization can connect and explore its data to surface insights. And our unlimited-user license model gives everyone access to the answers they need without waiting in line for an analyst. Now everyone can make great decisions in real-time to accelerate their growth. Plus: - Unlimited Users - 100+ Integrations - No SQL needed (but available to use) - Support from BI Consultants - Simple ETL - Dynamic Dashboards

2 Ratings

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Retreaver

Retreaver is a cloud-based call tracking and routing platform built for performance marketers, agencies, and brands. We help you tag, route, and optimize inbound calls in real time connecting each caller to the right agent, department, or buyer using custom logic and data. Track conversions, measure ROI, and personalize experiences with CRM integrations, caller profiles, and real-time tracking. Our flexible tag system gives you full control over routing, analytics, and call flow optimization. What sets us apart is hands-on, responsive support. No tickets, no waiting just real help when it counts. We also offer seamless integrations with tools like RedTrack, ClickFlare, and TrueCall to give you a complete performance marketing toolkit. With no contracts, no hidden fees, and performance-based pricing, Retreaver is built to scale cleanly and transparently with your business. Explore more on our socials, book a personalized demo, or share your experience with a review.

Starting Price: $1.00/month/user

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Next Matter

Next Matter is the no-code automation platform that runs operations for you - no more spreadsheets, chat, meetings, or email required. Replace the grunt work of operations with automated processes that bring teams, instructions, tools, customers, and suppliers together in a single platform. Managers build reliable, automated processes in minutes, with no-code or experience necessary. And teams execute work seamlessly, with everything they need to do the job, and no extra input required. Bring processes, teams, tools, customers, and suppliers together so operations can run easier and more confidently—all in a single platform. With data, instructions, and tools all in one place, delivering work has never been easier. Implementation is fast and easy, with no extra training required. Setup in minutes with no-code, drag-and-drop process builder and operations-ready templates.

Starting Price: $18 per user per month

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Salesforce

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

60 Ratings

Starting Price: $25.00/month/user

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WordPress

WordPress powers 35% of the internet. WordPress.com is the best way to experience it. Start building your website today. What can you do on WordPress.com? WordPress.com gives you everything you need to create anything you want. It’s flexible, secure, and powerful, just like you want your business to be. Promote your products, use advanced statistics and SEO tools, and connect with built-in audiences on social media to grow your business. Process payments, configure taxes and shipping, build a marketing plan—you make the widgets, we’ll make the website. Everyone has a point of view. Make your mark online with the world’s greatest blogging tool, and join a community millions strong that’s waiting to hear what you have to say. Thousands of themes means there’s a layout that’s just right for you, while storage and design options ensure you can upload anything you need to and give your work the stage it deserves.

39 Ratings

Starting Price: $4 per month

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Slack

Salesforce

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

249 Ratings

Starting Price: $6.67 per user per month

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Zoom

Zoom Communications

Enterprise video conferencing with real-time messaging & content sharing with Zoom Meetings & Chat. Simplified video conferencing and messaging across any device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile. Enable internal and external communications, all-hands meetings, and trainings through one platform. Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen. Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold. Record your meetings locally or to the cloud, with searchable transcripts. Zoom also offers a HIPAA compliant plan for healthcare.

571 Ratings

Starting Price: $14.99 per user per month

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Outgrow

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over a 300 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so its consistent with your brand and have your own interactive content ready in minutes.

92 Ratings

Starting Price: $14/month

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Kinective Bridge

Kinective

With Kinective Bridge™ (formerly OmniConnect), easily connect your core with best-of-breed fintechs to scale digital transformation, modernize operations, and increase client delight. Transformation sounds great on paper, but hard to make a reality with legacy tech stacks and outdated infrastructures. The hassle of switching cores or burning through in-house dev hours to integrate systems can be a slow, time-consuming process. To thrive in today’s modern, digitally-focused world, you need one connection to scale your transformation efforts quickly and securely. Kinective has the connections you need. Our Kinective Bridge™ (formerly OmniConnect) solutions give you control by bridging the gap between legacy systems and modern digital services through 80+ turnkey fintech integrations across 99% of US-based cores.

54 Ratings

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Drift

In a world where instant and on-demand is the norm, your customers' expectations have never been higher — and companies that deliver fast, easy, and personalized buying experiences are the ones that will win. That's where Drift can help. The Drift platform combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Conversational Marketing connects you to visitors in real-time conversations, so you can surface the right content, answer questions, or qualify and convert buyers into a sales meeting.

33 Ratings

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Zapier

Connect your apps and automate workflows. Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work. Link your web apps with a few clicks, so they can share data. Pass info between your apps with workflows called Zaps. Build processes faster and get more done—no code required. Discover how Zapier makes automation accessible to everyone. Stick with the tools that work for you. Zapier connects more web apps than anyone, and we add new options every week. We integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, & many more! Our editor was made for do-it-yourself automation. Set up Zaps without developer help. Use Zapier’s built-in apps to create powerful workflows without using separate services. More than 3 million people rely on Zapier to take care of their tedious tasks. Zapier Agents allow businesses to automate real-world tasks by creating custom AI-powered teammates.

22 Ratings

Starting Price: $19.99 per month

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Shopify

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

22 Ratings

Starting Price: $29 per month

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Dialpad Connect

Dialpad

Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.

18 Ratings

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SurveyMonkey

A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.

30 Ratings

Starting Price: $25 per user per month

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GoTo Webinar

GoTo

GoTo Webinar erases the headache and hassle from webinars. No matter your goal or skill level, you’ll quickly see why so many love the GoTo Webinar platform. Go from preparing a webinar to presenting in fewer steps – and have a lot of fun along the way.

16 Ratings

Starting Price: $49 per month

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Intercom

Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.

9 Ratings

Starting Price: $29/seat/month

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Facebook

Dropbox Sign

Dropbox

eSignatures for everyone. Dropbox Sign (formerly HelloSign) is the most simple and secure way to get documents signed. With Dropbox Sign, contracts are signed on average 80% faster than traditional paper-based contracts and just as legally binding. Built-in reminders and advanced signer options significantly improve document completion rates. Personalize the signing experience for your customers. Easily add your company logo, color, and custom messaging to stay on-brand. Documents that you send out frequently can be saved as reusable templates. Templates are excellent to speed up the signing process and streamline data entry. Documents signed with Dropbox Sign are more secure than pen and paper. An affixed (court admissible) audit trail ensures that actions are tracked and time-stamped. Account admins have the power to manage document permissions and configure team settings from a centralized dashboard, keeping everything more organized and secure.

8 Ratings

Starting Price: $20 per month

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Zoom Team Chat

Zoom Communications

Connect your teams and streamline communications. Included with your Zoom license is Zoom Team Chat. Helping your teams stay connected. Streamline your teams with chat and video meetings. Make collaboration easier between teams and external participants with enterprise chat and instant video meetings. Power modern and efficient team communication. Create a virtual workspace where all the right people for every project are ready to collaborate. Organize your communications chaos. Save time by quickly finding messages, content, and links related to your conversations and projects. Start a meeting with any 1:1 or group channel. Zoom meetings scale up to 1,000 people with clear video, audio and screen sharing. Communicate in public or private channels organized by projects, teams, or topics. Share files, emojis, screenshots, and more. Quickly find contacts, messages, and files, keeping knowledge and information at your fingertips. Calendar integrations sync status and presence.

8 Ratings

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WooCommerce

Automattic

WooCommerce is a highly customizable, open-source ecommerce platform built on WordPress that empowers businesses to create unique online stores. It supports millions of online shops worldwide, offering flexibility without limits on design or functionality. WooCommerce provides a broad ecosystem of trusted extensions and themes to enhance store features and user experience. The platform integrates seamlessly with payment gateways, marketing tools, and shipping providers. WooCommerce enables merchants to sell products both online and in-person while managing inventory and orders in one place. Its developer-friendly environment allows building tailored ecommerce solutions.

6 Ratings

Starting Price: Free

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AdRoll

We level the playing field for e-commerce brands. Our AI works like a team of expert marketers who know your customers, fighting 24/7 to build your brand and grow your sales. Build a brand customers love, turn more visitors into customers, and grow customer loyalty with AdRoll’s growth marketing platform. Join over 37,000 bustling brands growing with AdRoll. Find more people who’ll fall in love with your brand. Our advanced audience targeting works together with our proprietary AI to create awareness and drive high-quality new site traffic. Inspire action across ads, email, and your online store. Unite what you know about your customers with our over 1.2 billion shopper profiles to surface items they’ll love—and buy. Go beyond customer acquisition, and use your customer relationships to drive growth. Increase loyalty—and lifetime value (LTV)—with relevant, personalized cross-channel experiences.

6 Ratings

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RELAYTO

How do you 100X you content? RELAYTO is the #1 Interactive Experience platform that transforms your static content (PDFs, MP4s, images) into engaging interactive experiences, enabling viewers to choose their own path and self-educate. With RELAYTO, you can create an unlimited number of public and private interactive experiences equipped with security, permissions and user management to control who has access to your content. Metrics deliver insights on 360 digital body language, activity and intent, summarizing when & where viewers spent their time, so you can prioritize your outreach efforts... and keep improving your content. From e-books and white papers to pitches and proposals RELAYTO is the simplest way to make your existing content captivating and insightful.

5 Ratings

Starting Price: $100/user/month

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Eventbrite

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform. Now offering Eventbrite Boost: The only marketing platform built specifically for events. Eventbrite Boost allows you to market to more people and manage your events all in one place. Feel legit, look legit. Easily create marketing materials that make you stand out. Save time and money with marketing tools that get smarter the more you use them. Get your event in front of more people and boost registrations with easy-to-use promotional tools.

18 Ratings

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CallRail

CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.

4 Ratings

Starting Price: $45.00/month

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Woopra

Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams.

4 Ratings

Starting Price: $999/month

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OptinMonster

Awesome Motive

Stop losing visitors! Instantly grow your email list, get more leads and increase sales with the #1 most powerful conversion optimization toolkit in the world. Choose a pre-built template designed for maximum conversions, or start from scratch with a blank canvas. Customize all the details with our easy-to-use drag-and-drop builder, no code needed. OptinMonster generates more subscribers, leads, and sales from the traffic you already have. All it takes is 3 simple steps. Our powerful targeting and segmentation engine lets you show your perfect offer to the right people at the exact right time to skyrocket your website conversions. Get all the stats you need to improve your lead generation strategy, then easily split test all your ideas to keep increasing conversions. Our templates are proven to convert. Choose from 97+ pre-made templates and customize them to your liking. Eliminate the guesswork. Test different headlines, content, and layouts to see what converts the best.

3 Ratings

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Unbounce

Get more conversions with Unbounce landing pages. Build, launch, and optimize custom landing pages for any campaign—without developers or tech bottlenecks. Drive more leads and revenue from any web page by showing targeted popups and sticky bars to specific users. Completely avoid tech bottlenecks; any member of your team can build, launch, and optimize Unbounce landing pages, popups, and sticky bars. Easily recreate any mockup or brand concept. Build from scratch, or start from our gallery of fully customizable templates. Use the Unbounce drag and drop builder to accelerate your landing page production process, and build high-converting popups and sticky bars in minutes. Publish landing pages to WordPress, integrate with Google Analytics, and automatically pass leads to almost any email marketing tool. Plans starting at $90/mo with annual billing when you sign up through the link above and get 20% off paid plans! All plans include a 14-day free trial.

2 Ratings

Starting Price: $72 per month

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Business Software for HubSpot Service Hub

Top Software that integrates with HubSpot Service Hub as of July 2025

HubSpot CRM

Pylon

Vivantio

Grow

Retreaver

Next Matter

Salesforce

WordPress

Slack

Zoom

Outgrow

Kinective Bridge

Drift

Zapier

Shopify

Dialpad Connect

SurveyMonkey

GoTo Webinar

Intercom

Facebook

Dropbox Sign

Zoom Team Chat

WooCommerce

AdRoll

RELAYTO

Eventbrite

CallRail

Woopra

OptinMonster

Unbounce