Business Software for Backup Radar

ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.

Start running backups and restores in less than 15 minutes! Fast, secure backup software for businesses and IT providers. Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup destination, server location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). Comet’s modern ‘chunking’ technology powers client-side deduplication with no full re-uploads after the first backup. Backups are incremental forever—your oldest backup can restore just as fast as your most recent. No need for differentials or delta-merging. Data is compressed and encrypted during backup, transit and rest. Test drive Comet Backup with a 30-day FREE trial!

BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.

Veeam Backup & Replication™, the foundation of Veeam Platform, is the single backup, recovery, and data management solution for all your cloud, virtual and physical workloads. Avoid proprietary hardware lock‑in. Choose your infrastructure with over 100 storage and cloud integrations for ultimate flexibility and best TCO. Veeam patented Instant Recovery for lightning-fast recovery at scale for VMs, applications, servers and NAS to meet your recovery objectives. Secure backup is your last line of defense. Protect your data with trusted immutability and instantly recover at scale once your other defenses get breached.

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Kaseya Business Management Solution (BMS) is the most feature-packed solution built specifically for Managed Service Providers (MSPs). Kaseya BMS supports the back-end requirements of MSPs so they can focus on selling and delivering services, instead of spending time on non-revenue generating tasks. The platform includes project management, time and expense tracking, finance and billing, inventory, service desk, and CRM. Easily create, manage and resolve all your service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Spend less time on billing and tracking time to create more opportunity to grow your business — resolve tickets 40 percent faster with VSA integration. Allow your technicians to work efficiently and seamlessly across tools, and access the right information when and where they need it.

From servers to virtual machines, SIRIS is the secure data protection solution built for MSPs to protect their client data. Security comes first with two-factor authentication and the immutable Datto Cloud to deliver the all-in-one solution for backup and recovery in a ransomware world. Born for the MSP with a cloud first architecture that delivers an all-in-one solution that spans backup to DRaaS, all administered from a secure, multi-tenant cloud portal. Immutable backups and the secure Datto Cloud make SIRIS your best line of defense against ransomware. Patented Inverse Chain Technology™ fundamentally changes the way backup and recovery is done allowing for every incremental snapshot to be a fully constructed recovery point. Does deleting backups either accidentally or maliciously mean you can’t recover? Think again with Cloud Deletion Defense™ that undeletes the unthinkable.

Grow your business with the world’s leading IT documentation software. Serving the top-performing MSPs around the globe with over 300,000 users in 70+ countries daily, and dozens of productivity and innovation awards to boot — we’ll put you on the forefront of documentation management. IT Glue provides a documentation framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of organizing your clients’ information to effectively service them. Zero degrees of separation. Link related items together, so that all the information you need is at your fingertips. Secure your world with an immutable audit trail and next-generation password management engine, which is fully integrated and linked with all of your documentation.

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.

Afi.ai Microsoft 365 and Google Workspace (formerly G Suite) is the latest generation of data protection with clean & responsive UI, easy to use SLA-based protection settings, and 2-3x better backup/restore performance compared to legacy players. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning to reduce manual administrative tasks and provide better resiliency. - Protect all Google Workspace data, including (team) Drives, Gmail, Calendars, Contacts and Sites with preserved user rights & permissions - Protect all Microsoft 365 data, including SharePoint, Exchange Online, OndeDrive, Calendars, Contacts, Groups, and Teams with preserved user rights & permissions - SLA-based protection settings that make configuration fast & easy, without need to configure & manually assign backup plans - Dashboards & analytics providing visibility into protection status & data usage

Quickly build, deploy, and scale web apps and APIs on your terms. Work with .NET, .NET Core, Node.js, Java, Python or PHP, in containers or running on Windows or Linux. Meet rigorous, enterprise-grade performance, security and compliance requirements used a trusted, fully managed platform that handles over 40 billion requests per day. Fully managed platform with built-in infrastructure maintenance, security patching, and scaling. Built-in CI/CD integration and zero-downtime deployments. Rigorous security and compliance, including SOC and PCI, for seamless deployments across public cloud, Azure Government, and on-premises environments. Bring your code or container using the framework language of your choice. Increase developer productivity with tight integration of Visual Studio Code and Visual Studio. Streamline CI/CD with Git, GitHub, GitHub Actions, Atlassian Bitbucket, Azure DevOps, Docker Hub, and Azure Container Registry.

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

All-in-one automated discovery, documentation, password rotation, and diagramming solution. Leave the site walks to us. The Network Glue collector detects all devices on your clients’ networks regardless of vendor. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. Say goodbye to hidden devices and incomplete user information. All network devices, as well as cloud, hybrid, and on-premises user information from Azure AD and Active Directory, are automatically documented and updated in IT Glue. This includes virtual components of networks for Hyper-V and VMware. We can’t all be artists. Let Network Glue generate comprehensive network diagrams for you. Unique icons help to quickly interpret network diagrams, and are fully integrated with IT Glue so contextual information is pulled up when a device icon is clicked.

MyGlue is your collaboration and intranet portal, creating a direct line for meaningful communication with end-users. Leave insecure email exchanges, shoulder-tapping, and one-off conversations behind. IT professionals have to manage more devices, more data, and more users than ever before. With a collaboration and intranet platform in your stack, easily and securely share IT documentation and collaborate with end-users. MyGlue is packed with features, many of which you’ll recognize from IT Glue. From the password vault to checklists, to the security features like audit trail, version history, and SOC 2 compliance, MyGlue has everything your end-users need to manage their passwords and process documentation. With the introduction of the MyGlue help center, sharing documents such as “how-to’s” has never been easier. Enjoy a holistic approach to managing communications, documentation, and password management across the entire organization and all teams within.

You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead. N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up.

Axcient Fusion allows MSPs to consolidate and converge infrastructure and workloads in a single cloud platform. Reduce the cost, easy management, near instant recovery, and Automated Run-books.

Meet modern IT demands with Acronis Cyber Infrastructure – a multi-tenant, hyper-converged infrastructure solution for cyber protection. Reduce the total cost of ownership (TCO) and maximize productivity with a trusted IT infrastructure solution that runs disaster recovery workloads and stores backup data in an easy, efficient, and secure way. Acronis Cyber Infrastructure has been optimized to work with Acronis Cyber Cloud’s suite of products to ensure seamless operation. Leverage a solution that fits any business model. It separates the software from the hardware and offers flexible licensing, including a pay-as-you-go model. Ensure that systems are up and running smoothly and troubleshoot problems before they impact end-users or third-party systems. Built-in management and monitoring tools make it easy. Solve data integrity issues and ensure your data is secure with integrated Acronis CloudRAID and Acronis Notary with blockchain technology to verify data authenticity.

An integrated platform to help IT providers be more successful in the cloud. A powerful set of cloud management products. Project automation makes migrations safer and easier. Unlimited backup, easy setup, and one-click restore. All your customer’s SaaS apps in one dashboard. The SkyKick Migration Suite helps IT Partners automate entire Office 365 migration projects from pre-sales to project completion. Migration projects can be complex and time-consuming, with many steps to manage for a safe, seamless move to the cloud. As a 100% to-partner company, we built the SkyKick Migration Suite to provide IT partners with an automated migration tool to accelerate your cloud business with comprehensive planning, accurate provisioning, no lost data, and a great end-user experience. Unlike other office 365 migration tools that focus primarily on moving server-side data—one step in a comprehensive migration-consulting project—SkyKick technology automates 90% of the manual effort.