Best eCommerce Analytics Software for Zendesk

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

At Mixpanel, our mission is to increase the rate of innovation. Not only as a company, but for the businesses we serve. Through our analytics and engagement product, companies can analyze how and why their users engage, convert, and retain in real-time across web, mobile, and smart devices. Then they can use that data to improve their business and products. Mixpanel serves over 26,000 companies from different industries around the world, including Samsung, Twitter, and BMW. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, Paris, and Singapore. Great products are built by teams who know their users. Go beneath the surface to learn which features are popular, who your power users are, and the behaviors tied to long-term retention. See which features are popular and how many power users you have.

Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams.

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Magento Business Intelligence is a cloud-based data management and analytics platform. Magento Business Intelligence provides you with the ability to easily consolidate and manage your data sources, model your data, create charts and reports, and maintain a single source of truth. When you activate your Magento Business Intelligence account, you are connecting your Magento database to Magento Business Intelligence and immediately getting access to five dashboards with approximately 100 reports. These reports are designed to provide insights around your data and answer questions like: “How are my orders growing month-over-month?”, “Who are my most loyal customers?”, and “Is my coupon strategy working?”.

SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI and our proprietary machine-learning models are the ideal partners for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go.

Connect, transform and visualize all your data in one place. Glew is eCommerce business intelligence for any size organization. From 200+ prebuilt KPIs to custom reporting, we've got you covered. Connect data across your entire business, for insights that drive your bottom line. Glew integrates with leading tools across eCommerce, operations, marketing, warehouse management and more to give you cross-platform reporting. Smart data connections, for insights across your entire business. Get data-driven insights faster, with features designed to save time and eliminate manual reporting tasks. Access instant dashboards, automate recurring reports, and get a daily performance snapshot in your inbox. Stay on top of the metrics that matter. Report across customers, products, channels, subscriptions and more, with powerful performance KPIs, pre-built visualizations and data filtering and segmentation.

Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data.

Email and Social marketing automation platform for eCommerce. Remarkety is a leading eCommerce Data-Driven Marketing Platform for segmentation and personalization based on shopping behavior and purchase history. With Remarkety you will be able to segment and target your customers with personal product recommendations, personalized coupons, win back inactive customers, recover abandoned carts, capture more visitor email addresses with popups, create reward programs and much more. Armed with eCommerce analytics, you will be able to test, iterate and improve results. Remarkety’s dashboard shows you the full array of important metrics and KPI's needed for your success. Our service let's you combine your eCommerce data, shopping behavior and predictive algorithms to deliver effective campaigns that increase LTV and optimize conversion rate.

One product. One data set. One view. Limitless potential. With Daasity, it’s one and done. One product. One data set. One view. Limitless potential. With Daasity, it’s one and done. You'll love our seamless onboarding process. Setup takes 15-30 minutes and requires no IT work or skills. LTV, Gross Margin, CPA / CPO & ROAS. Plus, customize new reports and dashboards. Daasity’s platform empowers you to maximize profit by cutting costs and driving revenue through sophisticated omnichannel analysis, a more informed strategy, and data-driven decision making. We’ve built dashboards out of the box start impacting your biness.Access all of your data in one view and clearly see performance across all channels and data sources. Daasity is the only data analytics solution built by industry leaders in the direct-to-consumer space. We know the unique needs of your eCommerce business because we’ve been there. Daasity feels like it’s made just for you — because it is.

Start by connecting to your team's favorite operational tools, such as Shopify, Google Analytics, and Asana. Then, create your first company-wide or departmental objective based on the metrics you're interested in. Setting clear objectives with measurable key results can help rally your team around both near and long term company goals - keeping your team connected, informed, and empowered. Work smarter, not harder, with custom insights. Receive recommendations through Yaguara's underlying technology that spots patterns and obstacles over time to keep your team's goals on track. Use Groups to create dashboards for individual teams within your company. You can organize Groups by department, team, or any classification that best represents your model.

Unify your data, leverage AI-generated insights and accelerate essential decisions to empower your growth across the digital commerce landscape. Aggregate and normalize business-critical information in the most advanced high availability data lake purpose-built for ecommerce. By connecting data from all ecommerce platforms into a single view, we break down data and organizational silos to improve collaborative decision making across the entire organization. Artificial intelligence actively monitors and analyzes retail, marketing, inventory and financial data to surface automated insights. With easy-to-understand analytics, your team is empowered to take concrete actions and free up time for strategic thinking and innovation. Machine learning algorithms actively monitor and recalibrate SKU-level performance enabling visibility into both category and product level P&L understanding. Teams can evaluate SKUs that deliver zero incremental value and make decisions.

Our systems intelligently gather a variety of high quality unstructured data streams across hundreds of sources, in the form of text, voice, images and videos. Our systems clean this data and are trained to extract signals across products, services, attributes, brands, sentiments, customers, markets, and trends. It gets synthesized and contextualized using our proprietary Deep Product Learning ® technology. Use our enterprise-grade integrations to ingest your private data. Assess and benchmark your view of your products and services with the competitive landscape. Our platform delivers powerful AI-driven actions where you need it - dashboard, APIs and integrations - and turn insights into action, across PIMs, CRMs, voice assistants, chatbots, and more.

Converge helps online stores improve ad performance and attribution accuracy through better tracking. Server-side conversion tracking ensures your ad platforms can optimally target prospects. Event enrichment makes sure your website events contain maximum event parameters. No third-party pixel or attribution is necessary as in-platform reporting is already correct with converge tracking. Server-side conversion tracking ensures your ad platforms can optimally target prospects. Event enrichment makes sure your website events contain maximum event parameters. Also track subscriptions, POS orders, upsell orders and more beyond your website. Auto-track all important events, even the separate steps in your checkout.