Best Customer Service Apps for iPad - Page 20

Compare the Top Customer Service Apps for iPad as of June 2026 - Page 20

  • 1
    NetSupport Manager
    For over 30 years, NetSupport Manager has consistently led the way with innovative features to aid in remote PC management. As the complexity and diversity of systems evolves, remote control tools have also had to adapt to ensure that a single technology solution can manage and negotiate a wide range of platforms and environments. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high speed solution for the remote management of multi-platform computers, without the need for a third-party service or ongoing subscription costs. What makes NetSupport Manager unique is its range of supporting tools to ensure maximum efficiency, and, most importantly, the minimum level of system downtime and lost productivity as support issues are being addressed, making it the perfect tool of choice for any IT team.
  • 2
    IFS assyst

    IFS assyst

    IFS assyst

    assyst helps you make sure your people have the technology, support and know-how they need to stay productive. Web and mobile access to services and support, any time, any where, any device. Digital service management tools help you support home working at scale. Free up 30%+ of your support capacity with an intelligent service desk chatbot. assyst is a ready-built app for managing IT Services without the complexity and overheads associated with ITSM platforms such as ServiceNow and BMC Remedy. assyst gives you complete visibility, governance and control of IT investments and the business value they provide, Manage assets and automate processes to create more business value in a complex physical and virtual IT landscape. Intelligent ITOM technology takes the legwork out of managing a dynamic portfolio of IT services in the face of accelerated change.
  • 3
    Cingo

    Cingo

    Cingo

    Mobile users use their smartphones for shopping, navigation, games, and now customer support. Customers have to leave their apps to make a call, start a chat, or send an email. Customer frustration leads to lost sales, poor reviews, and low customer retention. We provide the technology to engage with your customers in real time via messaging, rich chat, voice, and video - all within your own app. Conversations can seamlessly transition from chat to voice to video and even from mobile to desktop. Never ask a customer to spell out their name or read out a serial number again. Whether it's dispatching a tow truck for roadside assistance, or a service expert to help with a home installation, we make it easy for you. A customer writes a short description of their problem and chooses a time when they are free to be contacted. In the mean time, the expert reviews the request and figures out the solution before initiating conversation, saving everyone's time.
  • 4
    WebPunch

    WebPunch

    WebPunch

    At any point along the customer journey, receive real-time customer feedback to measure what’s going right and what could be better. With this feedback, you can correct any potential issues for a customer before their journey is done. Collect, quantify, and view your customer feedback to make data-driven decisions about your business. Address specific areas that need improvement and recognize areas of success. Convert your customer’s positive feedback into online reviews like Google, leading to more recommendations, repeat customers, and revenue. When your customers write you a review, let our team of professional writers respond on your behalf. Not only does this make a connection with them and helps you look great in the eyes of potential customers, it also improves your SEO. WebPunch is worldwide, from across the US, Mexico, and all the way to Russia. Although we are fully remote, our team makes plenty of time to get together online for the best activities.
  • 5
    Teleportivity

    Teleportivity

    Teleportivity

    The way we communicate and run our businesses is evolving. But the Intercom – that crucial first point of connection – isn’t. So say goodbye to bulky intercom hardware. Say goodbye to visitor wait times. Say goodbye to an unproductive workforce. With QR Video Intercom, simply place your QR Code anywhere for unparalleled communication and support. Large-scale loading docks, distribution centers and delivery areas can be complex and overwhelming. But with QR VIDEO INTERCOM, even the biggest facilities can be managed with the smallest teams. Whoever said you can only be in one place at a time, obviously hadn’t used QR Video Intercom. The cloud-based communication system gives you complete control over every point of every facility, so you can manage it all with ease. Designed to effortlessly connect with popular products you use every day. You can now, quite literally, open the door and welcome people into a world of integrated access functionality.
  • 6
    STAMP

    STAMP

    Stonegate Advisors

    Assess customer, channel and employee sentiment, significantly improve your ability to retain accounts, increase recurring revenue, and maximize customer lifetime value. View real-time external facing dashboards on every client account visualizing how well you are delivering on the needs of each client. View account manager dashboards, enabling you to see how well each account manager is performing across their book of business. Not only does STAMP provide the Net Promoter Score (NPS), but also uses our proprietary algorithm to calculate your STAMP Score to quickly show what clients are loyal or at risk of loss. Provides high-level summary of account performance on key indicators such as Net Promoter and Ease of Doing Business. An overall “customer sentiment” score is also provided, based on STAMP’s proprietary algorithm.
  • 7
    Crait

    Crait

    Crait

    Supports for creating 1000-person groups and multi-person conference call. All messages, pictures and videos are protected by end-to-end encryption. Industry-standard 256-bit AES end-to-end encryption is adopted across the platforms. To prevent any possible man-in-the-middle attack and to ensure data security, all communication goes through Transport Layer Security (TLS). With administrative control, organizational structure can be built in the software, and employees can be authorized to different layers of data. Enjoy end-to-end encrypted conference calls with auto-spotlight, for up to 20 users. The auto-spotlight feature amplifies the main speaker's voice, along with the noise cancellation function. 1 to 1 chat and group chat up to 1000 users. Forward, recall and delete message options available. 1 to 1 audio call and group audio call up to 20 users. The mute function is available to silence the background noise.
  • 8
    WikiPro

    WikiPro

    WikiPro

    Easily collect reviews, convert leads, set up appointments, get paid faster, run surveys, and more. WikiPro makes it easy for businesses to request reviews. Customers can complete reviews within seconds by texting. Texting is the most effective and immediate way to collect customer reviews. Send invoices and get paid instantly with WikiPro! Send invoice to customers via a simple text message. Customers provide their payment method through text messaging and WikiPro will process your payment instantly and free of charge. Fully configurable reminder text will keep your appointments on time! WikiPro's appointment reminder tool helps to eliminate no-shows and late arrivals by 90%. WikiPro automatically sends reminders by text, email or phone call. Customers can sign any document right on their phone! Contracts and agreements signed at your clients finger tip. WikiPro provides secure and easy-to-use digital signature allowing you and your team to get important documents signed anywhere.
    Starting Price: $50 per month
  • 9
    OMQ Help
    OMQ Help supports your customers in finding answers to their questions quickly and autonomously. With the help of OMQ’s artificial intelligence, its autocompletion, and real-time optimization, your customers will be guided directly to the correct answer.
  • 10
    MyRoom

    MyRoom

    HPE MyRoom

    HPE MyRoom Visual Remote Guidance (VRG) redefines collaboration by combining the robust features of MyRoom with wearable technology. With VRG, MyRoom users can see everything the wearable user sees in real time, allowing them to provide feedback, help resolve issues, capture screens and annotate. Stay productive and remote in your secure MyRoom environment with VRG. The MyRoom Assist plugin is designed to assist IT support staff by allowing them to request remote control of a desktop, share their own desktops, grant remote control of their desktops to others in the room, and collect information. Available for MyRoom Premium. Whether your colleagues, clients, partners or students are across the street or across the globe, you'll make a great first impression with HPE MyRoom. Find the best subscription type for your needs. HPE MyRoom has a variety of features to ensure you get what you need for a successful meeting, whether it's with business partners, customers, support customers, etc.
  • 11
    Clustaar

    Clustaar

    Clustaar

    Get actionable insights from what your customers search on the web, in chatbots or say in reviews to drive traffic and improve your products and services. The referencing of your site, the study of data in your sector, a complete chatbot solution or even the optimization of your internal search engine. Because advancing SEO projects can take a long time: get out of your way with up to two SEO consultants dedicated to your business for a maximum of 4 days a week. Finally, quickly progress your SEO evolutions and take SEO to the next level! SEO Experts and Data Scientists work hand in hand to increase your SEO performance. Solution for automating user support and analyzing the conversations your customers have on the web. Recovery and analysis of your reputation on the web to improve your products and solutions. Landing page with possibility of real-time interaction with your prospects to better convert.
  • 12
    Citadel Team

    Citadel Team

    Thales SIX GTS

    As easy to use as your personal communication apps, Citadel Team is compatible on all your terminals and offers all the standard features of instant communication. Operated by Thales and hosted in France, Citadel Team offers a high level of security and guarantees a model without data resell. Activated when necessary, with the end-to-end encryption option, only your devices can read your conversations. Deploy, control and manage your corporate fleet from the Citadel Team administration console, while guaranteeing the identity of your users via their professional e-mail. Increased team reactivity, centralized conversations and file sharing in private or public personalized spaces for your projects. Boost communication by inviting thousands of members in dedicated chat rooms! Citadel Team also allows you to discuss privately with each of your internal collaborators and invite external partners.
  • 13
    Synthetix

    Synthetix

    Synthetix

    Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel.
  • 14
    Mongrov

    Mongrov

    Mongrov

    Build an app for all user's devices that runs natively with a single code base. Create rich customer experiences with Your brand & creativity using much familiar Javascript. We take care of building & publishing updates instantly. A complete package of services that makes the app development process simple & faster. With single tenancy, you own your independent database and instance of the software, and everything goes over secure channels. You can extend the backend service as well. You can add plugins to improve the workflows. To get maximum value from your software applications, they must integrate with and communicate with one another. Cloud environments allow for easier integration with other applications through the use of APIs and Webhooks.
    Starting Price: $3 per user per month
  • 15
    Chat Outsource

    Chat Outsource

    Chat Outsource

    Our Certified Industry experts ensure 100% Customer Satisfaction by engaging your website visitors via action-based triggers & under 1 minute of resolution time. Convert your website visitors into Lead & witness a massive increase in your sales. Never miss a lead with our team of 24x7 Chat Experts. Real human Chat Support to escalate your customer's tickets & other queries by mending a strong life-long relationship with them. A truly customizable chat widget packed with premium features absolutely free of cost. WIth our Chat Software you get Multilingual Support, High Load Dashboard, Secure Encryption & Much More. At Chat Outsource, we offer two types of pricing modules; Agent-based pricing (Agent Pro & Agent 24X7 Packages) and Chat-based pricing (Chat Pro Package). All three of these packages have been tailored to ensure 100% Customer Satisfaction Rate in Guaranteed Lowest Prices across all industries.
  • 16
    Starmind

    Starmind

    Starmind

    Meet Starmind: a single platform that connects every employee to your organization’s best-available knowledge — powered by AI and available in real time. Where other solutions just document knowledge or help communication, Starmind goes further. It uses proprietary AI to build a real-time network of knowledge and expertise, so your teams always have access to the most accurate, up-to-date information possible. With one easy platform for on-demand answers, up-to-date knowledge and specialist expertise, your teams are free to focus on the work that matters. By making sense of the data you already have. Starmind’s powerful AI analyzes the millions of data points your teams create every day and uses the results to build a real-time network of your organization’s knowledge. Questions go to the people who can help, meaning quality answers and rapid responses.
  • 17
    DERDACK Enterprise Alert
    Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time.
  • 18
    MiCloud Connect

    MiCloud Connect

    Mitel Networks

    MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance. The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management. Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time. Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly.
  • 19
    Overtok

    Overtok

    Overtok

    We drive the world's calls commerce by advanced AI voice technology and superpower user experience, satisfaction, and revenue by turning each call into an engagement opportunity. Overtok helps to manage and answer every single call so businesses get to make sure their customers are happy, informed, and confident in the abilities of service! Creating an entirely new user experience - turning each lead, call or engagement into a powerful opportunity that starts before continues on the call, and maximizes the follow-up. Overtok’s on-site calls to free listings are converted to powerful real-time leads and shifted to paid listings. All calls are being tracked, recorded, and attributed. Overton's analytics is fully integrated and synced with the most leading CRMs. Digital directories rely on Overtok’s voice AI to get certainty of each call delivered to SMB and continue with super-power real-time engagement.
  • 20
    piLOBI

    piLOBI

    Paraminfo

    piLOBI is a one-stop visitor management system for your workplace reception management. Visitor check-ins using paper logbooks are a thing of the past. piLOBI is an intelligent solution and a regular step up from the traditional lobby management system. Monitoring and maintaining a massive flow of visitors at a time can prove to be a daunting task for security guards. Modernize your reception with all new piLOBI digital visitor management software. The digital reception system helps companies manage the large flow of visitors quickly and efficiently. With automated self check-ins, visitors can themselves enter the details, thereby eliminating the need to have a receptionist. With piLOBI, there are no more waiting times, standing in long queues, and accounts for a hassle-free visitor access management system. With piLOBI visitor management solutions, businesses are ensured of greater accountability. piLOBi helps streamline your front desk and minimizes the workload of the reception.
    Starting Price: $9.99/month
  • 21
    OBI Engage

    OBI Engage

    OBI4wan

    Excellent customer engagement, online customer service and social media management. Discover the power of OBI Engage: social media, messaging apps, reviews, live chat and chatbots in one solution. Ensure yourself of satisfied and loyal customers providing direct and personal customer service on social media, live chat, review sites and messaging apps. With OBI Engage you manage all online conversations from one central platform and are able to include intelligent chatbots in your service process for even more efficiency. Profit from smart workflows, case management and integrations with third party systems to provide the best service. Stay up to date on what is happening around your company and react proactively on mentions by using the integrated monitoring tool. Create, plan and publish posts across social media channels using the handy content calendar and measure the impact and reach of your campaigns with integrated social analytics and reporting.
  • 22
    Meegle

    Meegle

    Meegle

    Monitor your social engagements and what customers have to say about your business in just one place. With Meegle, you can do just that and more. The platform allows you to engage with your customers on social media platforms, track your online reviews in real-time, and update your website with your latest news and promotions without the middleman. Meegle is both available in web and mobile apps. So no matter where you are, you're still up to date with your customer reviews and online reputation.
    Starting Price: $75 per month
  • 23
    HereWeBook

    HereWeBook

    HereWeBook

    HereWeBook is a free online booking system for your business. HereWeBook is designed for entrepreneurs who want to take their business to the next level. Perfectly suited for businesses like photographers, movers, hairdressers, beauty experts, spas, photographers, cleaning businesses, etc. HereWeBook offers free SMS reminders and push-notifications (App). The platform with all the necessary features is 100% free. Manage appointments directly from web or mobile app. Get notified when your customer requests an appointment. View schedule for your employees as admin. Switch between calendar or grid layout. Add and manage your staff with ease. Manage weekly schedule for each employee. Manage appointments on behalf of employee.
  • 24
    Librestream

    Librestream

    Librestream Technologies

    Librestream offers innovative industrial digital assistant solutions that leverage AI to improve workforce productivity and operational efficiency. Their platform, including the Onsight NOW and Remote Expert tools, enables businesses to provide real-time remote assistance, work instructions, and visual support to field service teams. This reduces downtime and improves first-time fix rates by connecting workers with experts instantly via secure video calls. With a focus on preserving organizational knowledge and enabling seamless collaboration, Librestream helps industries like manufacturing, oil and gas, and aerospace optimize maintenance, training, and troubleshooting processes in real-time.
  • 25
    Localorm

    Localorm

    Nuance Digital

    Be Found and Stay Engaged with your customers! Be it a small business or multi-location enterprise or brand, we can help you enhance your online location presence, monitor, and manage your online reviews resulting in improved online reputation of your business. Manage your business listings, respond to reviews and generate periodic reports with Localorm dashboard. Do you know what your customers are saying about your business, your products and services online? It is important you listen to your customers and engage with them by monitoring and managing the online reviews. It is said, one negative online review or comment can be a 24% higher chance of losing a customer over your competition and can affect your online reputation. “Localorm” the user-friendly online reputation management tool is perfect for a business like yours. The cloud hosted Localorm Dashboard is ready and easy to use. Localorm helps you not only respond to your customers but provides you with insights.
  • 26
    XT-ERP

    XT-ERP

    Adler Technologies

    XT-ERP, CMMS software (Computer-assisted maintenance management) XT-ERP is a management solution for any type of business, it has many specific modules. Designed and built for SaaS use, XT-ERP is optimized to federate and share information within your company. Its ease of use and optimized process translate into time savings, increased efficiency, increased sales, improved cash flow and a precise short and medium term vision. No hardware investment - No technical maintenance - Virtual installation. SaaS mode brings a faster return on investment, the real advantage is in saving internal resources. The flexibility allows the functional scope to be reduced or extended and the application to be extended or reduced to new employees. An eye on sales and purchases to optimize Working Capital Requirements (WCR) The Workflow manages the sales circuit and makes evolve the commercial documents by a simple "drag and drop" while respecting the rules that you have defined.
  • 27
    Mongoose Harmony
    Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot
  • 28
    QuickBlox

    QuickBlox

    QuickBlox

    Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.
    Starting Price: $99 per month
  • 29
    OONEKEY
    Everything at your fingertips. The platform to better manage your vacation properties. Organize your check-in digitally and avoid the queues and any crowd of customers. 3 App 1 Integrated system. Customers App. Request direct maintenance. Online check-in. News and structure info on your smartphone. App Maintenance and Operators. Receive support requests with details and photos. Facilities activity calendar. Instant messaging with management. Structure Application. Single application for multiple structures. Direct messaging with the customer. Management of external and internal maintainers. Appointment calendar. Assistance reporting and analysis. Sending push news on customer app. The only integrated system to digitize the communication and activities of your tourist facility. Technical Assistance all requests with one application. Communications with the customer via IOS and ANDROID apps. Check in online clear the queue
  • 30
    ReputationDefender
    You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity.
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