Best Customer Service Software - Page 25
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Compare the Top Customer Service Software as of June 2026 - Page 25
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1
Helpshift
Helpshift
When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on. Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are. Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves. App-first support for app-first companies. That’s why we built the world’s best mobile, app-first customer service solution. Join us in ridding the world of bad customer service.Starting Price: $150.00/month -
2
Bobclass
Court Four
Save time by doing your administration on the go. Register sales, attendance and payments and remind clients who are up for renewal. Whether you teach group classes or offer 1:1 appointments, in a team or solo, Bobclass will help you run your business. With Bobclass you can schedule a class (also recurring) and add clients to it. You can do this upfront or on the spot (drop-in). When a client is added to a class, they will receive a confirmation email or text message. An appointment-based business is different from a class-based. It is all about available time and optimizing it. With Bobclass you can rapidly check your availability, pick a slot, a client and confirm the booking with an automated confirmation email or text message. You can also expose your availability to your clients via a web page so they can pick a slot themselves. Clients love online bookings and it will make your life easier as well.Starting Price: $19.99 one-time payment -
3
Salonized
Salonized
Easy-to-use salon software that lets you keep track of your appointments, sales and client base, wherever you are. Start saving time and money. Our intuitive software is specially designed for salons. We offer all features for running your business smooth and easy, so you can focus on what you do best. Save valuable time by letting your customers book online, whether it’s via your website, Facebook or Google. Our salon software offers a complete toolkit for growing your business. Manage your schedule, sales and client administration stress free, wherever you are. Your time is precious. Use it wisely with an easily accessible and well-arranged schedule, reduced calendar gaps and easy online bookings. Increase your bookings by letting your clients book online at any time of the day, whether it’s on your website, Facebook or Google. Avoid appointment no-shows with automated text and email reminders and save money immediately.Starting Price: €17,5 per month -
4
bookingkit
bookingkit
bookingkit is the European market leader in booking and management software for activity providers. We help you make all your services instantly bookable directly on your website - quick & easy integration, no programming skills needed! Save time and manual labor while increasing your sales by up to 30%! bookingkit provides a centralised, user-friendly platform through which you can promote your services across channels like TripAdvisor, mydays & more. Request a free no-commitment demo!Starting Price: €49 -
5
Social Places
Social Places
Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.Starting Price: Based on Location Count -
6
fcase
fraud.com
Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication. For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud. fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness. fcase includes: - Journey-time orchestration - OmniChannel Case Management - Threat-centric cases - Centralised reporting To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com -
7
Unless
Unless
Unless provides a conversational AI platform tailored for regulated industries such as finance, insurance, and healthcare. Their technology enables companies to deploy compliant AI support assistants seamlessly into existing systems. Users interact with an AI system designed to deliver accurate, reliable responses while adhering to regulatory requirements. The platform supports both chat and search functionalities, enhancing customer support and operational efficiency. Unless emphasizes transparency by clearly informing users when they are interacting with AI, with easy access to human assistance if needed. It is designed to help regulated companies innovate while maintaining compliance and trust.Starting Price: €1699/month -
8
OnlineAfspraak.nl
OnlineAfspraken
Reach customers always and everywhere with an all-in-1 online booking system. Allow your customers to book and pay 24/7, while you keep working undisturbed. Work efficiently and customer-oriented with the appointment and scheduling software of OnlineAfspraken.nl. With the online booking system, customers are allowed to make a booking or an appointment within a few seconds. Always and everywhere; through your own website, app or Facebook. OnlineAfspraken.nl offers a full software solution service for the integration of an online appointment scheduling system. Stay in control of your own agenda and you have always insight in bookings that have been made. Allow customers to pay straight away while making an online booking with the aid of the free tool 'Online customer payments'. After payment the customer automatically receives an invoice. OnlineAfspraken.nl features a customer management system. It helps you to easily collect all customer details and improve the relation with customers.Starting Price: $17.55 per month -
9
Flow.ai
Flow.ai
Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like SMS, Messenger, WhatsApp, Web Widget, Telegram, Instagram, Twitter and more. You also have the possibility to create call deflection IVR bots with our Twilio integration. Create a single bot for all channels with our Channel-Specific Design, and enable your company to be reachable 24/7 from all around the world in over 100+ supported languages. Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more! You can get easily started for free and learn from our extensive documentation, YouTube tutorials, blogs, and our Slack support channel, or contact us on sales@flow.ai for any question.Starting Price: $19.00/month -
10
xSellco Feedback
xSellco
New customers can sign up for Feedback and eDesk completely FREE until September end. No hidden fees, no obligations, no risk, no credit card required. Boost your brand with more reviews from happy customers. xSellco feedback drives customer reviews to anywhere you want them. 95% of shoppers will read reviews of your business and product before deciding to purchase from you. Create simple targeting rules to ensure that you only target your happy customers with review requests via email. Base rules on factors, such as on-time delivery, previous positive reviews, product purchased and more. Use proven email templates and insert your logos and product images, or create your own emails tailored to your brand. Personalize emails with smart dynamic placeholders for customer name, product name and more. xSellco Feedback connects seamlessly with everywhere you sell, so you can increase your Amazon Feedback and broader online reputation from a single place and drive reviews.Starting Price: $79.00/month -
11
Trengo
Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.Starting Price: $22 per agent per month -
12
ReplayMonster
Bouncezap
Now you can watch actual user behaviour on your website and quickly identify issues with website pages causing loss of revenue. Then use Bouncezap’s conversion tools to remedy any issues. Bouncezap forms and opt-in’s help you to build email lists, highlight special offers and much much more. Our intuitive user interface guides you through the process so you don’t need to be an expert marketer or even have a developer.Starting Price: $19 per user per month -
13
Pencil In
Pencil In
Managing your business has never been so easy! Pencil In is an appointment system that brings you and your clients together. Pencil In is designed to give you control over your business and help you save your time. You may benefit from many features that make your professional life easier. Your service schedule is the heart of your business. The Pencil In Scheduler makes it easy for clients to find and enroll in your classes. Just update your Pencil In Schedule, and let your clients handle the rest. They look through the schedule using customised filters, book a class or appointment, edit their profile, and set their payment methods. Manage all of your appointments and your classes from one single view. Track your daily sessions, as well as your team’s, from the Pencil In Scheduler.Starting Price: $8 per month -
14
Xenioo
Matelab
Thanks to a sleek and intuitive interface you can quickly and efficiently design your chatbot just like you’d design a mental map. Move, drag and drop and zoom in and out to design your chatbot. Working on even the most complex chatbots has never been easier. Build every chat interaction imaginable, just choose from the many actions and operations available: inputs, cards, carousels, images and much more. Xenioo allows you to set variables, tags and conditional switches to define the path of your chatbot. Through a powerful preview feature, you can test how your chatbot is working and makes changes live before publishing it. The Execution Diagram makes it possible to know what happens behind the curtains of any chatbot, so finding issues and fixing errors is much easier. Xenioo uses a draft-and-publish approach for every chatbot.Starting Price: $19.99 per user per month -
15
Review Ninja
Review Ninja
Review Ninja integrates with social media accounts and makes communication between businesses and consumers hassle-free and effective. Take control of customer interactions with tools that increase brand trust and exposure on popular review sites. A simple, user-friendly dashboard provides real-time updates on listings, interactions, and rankings. We help you to broadcast happy customer reviews across the internet by automatically directing those with positive things to say to the review sites that matter most. With Review Ninja, you get access to simple, user-friendly dashboards which provide you real-time updates on your listings, interactions, and rankings. Review Ninja integrates with your social media accounts. View all interactions in a single dashboard and be able to respond to your clients in a timely (not time-consuming) manner. Your dashboard will provide you with a quick, but insightful, overview of how people really think about you and your business.Starting Price: $20.00/month/user -
16
Opinew
Opinew
Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. We let you import from Amazon, Aliexpress, and eBay, making it easy to get started. Opinew is optimized for Shopify - our technology ensures that our reviews app doesn't affect your page load speeds. Review Generation - Schedule Email & SMS requests to ask your customers to leave a review - Order printed review requests to be sent along with your customers' orders - Direct from the product widget - Create questions & answers to better inform your customers. Import Reviews - From Amazon, eBay, AliExpress - From Oberlo, Spreadr, Importify, Dropified - From other review applications - In 1-click using our Chrome Extension Widgets - Product reviews, - Star ratings - Footer badge - All reviews page - Review Pop-Up Marketing & Upselling: - Create coupons to incentivize your clients to leave a review - Google Shopping - Analytics DashboardStarting Price: $19 per month -
17
Appbot
Appbot
The platform for companies who take reviews and ratings seriously. Appbot provides world-class review & rating monitoring, replies and analysis. Appbot supports all major app stores. New reviews are fetched in near real-time so your team is always connected with users. Appbot helps you improve your seller performance with the amazon review analysis tool. Review customer feedback and take action to further improve products or listings. Connect everyone in your team to your reviews. Whether it's the product team via Slack or customer support in Zendesk we've got you covered. We know you care about all your users, no matter where they are located. Appbot collects reviews from all countries, right out of the box. No more copy/pasting into translators. Appbot automatically translates app reviews & product reviews and presents them in-line with the original. Measure trends in user sentiment, review volume and star rating over time so you can see what users think of changes you make.Starting Price: $39 per month -
18
ThinkOwl
ThinkOwl
ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.Starting Price: $0 -
19
DataKnowl
Complexity Intelligence
DataKnowl is the customer service and engagement platform designed to build direct, unbreakable relationships with customers. Over 50 features, including Interactive Voice Response (IVR), Call Forwarding, Text Messaging, Extensions, SIP compatible, Multiple users, etc. The toll-free number is a fundamental tool for giving your company a professional and solid image. DataKnowl is a leader in the supply of toll-free numbers in more than 50 countries worldwide. Choose the perfect number for your business. The telephone is one of the most used and effective channels for interacting with its customers. Make the most of the telephone channel by managing conversations in the best possible way and offering intelligent AI-based services. Manage your customers' requests via email, one of the most used and significant channels to manage. Keep track of requests using tickets, automatically convert emails into tickets.Starting Price: $8 per month -
20
Autochat
Autochat.io
Live Chat that Sells for you. Do you think Live Chat is only a customer support tool? We would like to change your mind. Engage shoppers in real time before they get stuck or leave. Train bots to respond to common customer queries. Target shoppers based on their history and behavior. Automate common scenarios to engage shoppers 24x7. Power to influence and assist your shoppers throughout their purchase journey. Every customer conversation gets automatically augmented with activity trail from the current session and historical transactions. It helps respond to customer queries in the blink of an eye. Features like Proactive Messaging, Live Shopper Insights and Real-time Shopper Journeys help identify live shopping sessions with highest revenue potential. All our powerful features are available with a simple DIY graphical interface. Zero programming skills required. Our Deep Integration with Shopify starts powering your store automatically as soon as you install the app.Starting Price: $1 per month -
21
MyCuts
MyCuts
You can access it from virtually any device. You also don't have to worry about syncing it up to other devices. With automatic appointment confirmations and reminders, you can be sure that your clients will show up for an appointment! Keep a record of your client's preferences, hair formulas and interests so that you don't have to dig through an appointment book. We back up your data every day so you don't have to. Your personal and client information is secure with us and only available to you. You'll be hard-pressed to find salon booking software that easily manages your inventory at an affordable price. Effortlessly schedule your appointments with our easy and familiar calendar. Search through your clients by client name or phone number and filter by "scheduled" or "unscheduled”. Search through your inventory by item name and filter by "stocked", "low" or "reorder".Starting Price: $14 per month -
22
FirstOne HelpDesk
FirstOne Systems
F1Helpdesk i an IT help desk that offers personalized support and can help with a variety of tasks, including router and server management, data storage, desktop needs, and user account management. F1 Solutions also offers preventative maintenance, system monitoring, Microsoft patch management, and system audits.Starting Price: $15000 one-time payment -
23
Serviceform
Serviceform
Better: How to get people. We have a unique history of human-to-human lead generation, qualifying and converting leads, then easily managing them. Schedule meetings email-free with Ourly, the fastest and easiest meeting and appointment scheduler. Add inside your webpages, emails, and conversion tools for maximum conversion. Measure and report booked meetings. Serviceform has worked worldwide with 200+ real estate agencies and developers. What are our customers saying? That we provide the best lead generation for realtors. Our Social inbox redefines communication across Facebook, Instagram, and WhatsApp by combining all three. When customers send a message, it automatically goes to your Social inbox, so no lead gets lost. These leads can then be smartly assigned to individuals or teams! Our Chatbots answer your customers’ most frequently-asked questions, book meetings, and even prequalify leads while you’re busy or away.Starting Price: $39 per month -
24
Plandok
Plandok
Simple, flexible and powerful booking software for your business, it’s totally FREE! Simple tool with a powerful calendar where you can easily book and schedule appointments of your business. Various great features to make your business scheduling as easy as possible. Know your customers better. Maintain client relationships with detailed appointment history, preferences, future bookings, and contact details. Remind customers of their scheduled appointment by SMS and email. All you need to do is to enable reminders and all your clients will be informed automatically, no more missed appointments. Powerful calendar allows to easily plan and manage your employee schedules. Each of your employees can access their schedules at any time and anywhere. Let your customers book appointments by themselves! With Plandok you can create your business page and clients will be able to book an appointment via their computer or smartphone any time!Starting Price: $20 per month -
25
SegMate
SegMate
There’s nothing more important than having your own personal database of subscribers to connect with and market to. SegMate makes it easy to grow your subscriber list with our variety of tools that can convert anyone on Messenger into a raving fan! Our flawless drag-and-drop builder will allow you to create a brand-new bot from scratch in only minutes. This way you spend time on what really matters and that’s your marketing strategy. With email inbox rates dropping, where do you turn to so you can connect with your subscribers? Simple. You turn to SegMate. Some users are seeing as high as 80% open rates and 54% Click Through Rates with SegMate which can be 10x more effective. Our flawless drag-and-drop builder will allow you to create a brand-new bot from scratch in only minutes. This way you spend time on what really matters and that’s your marketing strategy.Starting Price: $9 per month -
26
BOTNATION AI
BOTNATION.AI
No need to know how to code, our ergonomic interface is made to simplify creation. From a template or by following our tutorials, it's quick with Botnation. Without a line of code, drag & drop, copy/paste, collaborative mode, real-time testing: our platform is simple and powerful at the same time. Connect your chatbot to the tools you already use thanks to our plugins and connectors. Save the data gleaned by the bot in your CRM and use the data from your API in your chatbot. Create funnels, place your KPIs and AB test your content. Follow the recommendations of our algorithm. All the tools are there to monitor, analyze and help you develop your chatbot. For optimal customer service, a combination of chatbot and advisors is ideal. Botnation offers an all-in-one solution with its connected and augmented live-chat module. Smooth handover between the bot and human agents.Starting Price: $9 per month -
27
Zenbooker
Zenbooker
With Zenbooker's customizable booking system you can transform your website into a place where customers can get individualized price quotes, see your real-time availability, and book your services. Zenbooker lets you define the geographical areas that you travel to for jobs, and prevents people from booking appointments for addresses outside of your service area(s). You can even set custom operating hours and prices for specific locations. Provide customers with upfront, accurate pricing for services and extras. Zenbooker lets you add custom questions to the booking flow, which affect the price estimate presented to customers. You can easily add a secure online payment step to the booking process. Just connect your Stripe account to Zenbooker and you can start accepting credit cards. You can also save cards to customers as payment methods for future jobs. Collect all the important job details in a seamless booking flow.Starting Price: $29 per month -
28
AppointEze
Shrivra
Get AppointEze to help you engage your customers, run your business and attract new clients. AppointEze is a simple, functional and powerful CRM appointment scheduling software designed to help you grow and manage your business. It allows you to accept appointments online to help your customers get the requested services in a simple and hassle-free manner. No matter what the size of your business, AppointEze always helps you deliver the best services to your clients! AppointEze is a cloud-based appointment management software that shows a business' real-time availability so that it can accept & manage appointments from clients, all online. Specifically, developed with the needs of small and medium businesses in mind, AppointEze offers optimized features to help businesses save time and money and provide satisfying customer service. AppointEze empowers businesses to streamline processes, convert & manage leads, optimize resources, and accelerate growth so fast.Starting Price: $299 per month -
29
Flectra
Flectra HQ
The Fastest Growing Open Source ERP & CRM Software With over 10,000 users worldwide, Flectra is the fastest-growing open-source ERP and CRM solution, trusted by businesses of all sizes. Our platform is designed to be flexible, feature-rich, and cost-effective, catering to a wide range of business needs. Built with a powerful modular design, Flectra covers every essential aspect of your business, including CRM, Purchase, CMS, Project Management, Sales, Inventory, Point of Sale, Helpdesk, Accounting, Human Resources, Manufacturing, and Marketing Automation. Our mission is to provide businesses with the tools they need to succeed in a competitive marketplace. Flectra’s customizable modules seamlessly integrate to offer a holistic, next-generation business management system that adapts to your unique processes. Experience the future of business management with Flectra—where innovation meets efficiency.Starting Price: $19/month/user -
30
Success4
Success4
Success4 centralizes data from all customer interactions and data sources, monitors health and product usage, and predicts customer behavior so that the customer success teams can proactively engage with their customers in the most meaningful way.Starting Price: $99
