Best Customer Feedback Software in India - Page 2

Bucket collects and combines feature engagement metrics and qualitative feedback in one place. Go beyond feature adoption tracking by looking at long-term retention and user satisfaction for every part of your application. Built for B2B SaaS, Bucket utilizes the STARS framework to deliver the only method for understanding feature adoption that works. Bucket augments each account with their current engagement state per feature. Go beyond the engagement metrics with qualitative feedback and satisfaction scoring to answer the “why” behind the numbers. The audit matrix enables users to zoom out to ensure feature relevancy over time and compare the health of key features. Available with a 30-day free trial.

User insights that will help you turn more people into happy customers. Automagically survey your users while they use your app and browse your website. Collect actionable user insights to understand what your users want and why they churn. Convert more of them into repeat customers. 1Flow empowers anyone on your team to create customized user research surveys in seconds using AI. Simply tell AI about your goal. 1Flow AI generates a fully customized survey based on your needs, and its domain expertise, in under 5 seconds. Build beautiful in-app flows with color and font customization. You can even select from a variety of widget positions and window sizes. Give your users a delightful experience, in a way that feels native to your brand. Trigger any flow to show up at exactly the right moment, based on events and page URL rules. Meet users where they are the most engaged and understand them, fast.

Make your website better. Instantly. Understand the customer journey with Snapshots, Heatmaps and Recordings. Use our visual reports and individual session recordings to get to know your website visitors - where they're coming from, where they're navigating to, and where they're getting stuck - so you can make design changes with confidence. Make data-backed decisions that will impact your bottom line over time. With Crazy Egg A/B Testing, know with certainty you picked the correct content placement, color, image, or copy, so you can turn more visitors into customers. Create or modify content without the need for a developer! Our editing tools allow you to change the styles of elements like colors and fonts, or even hide them. Once you're ready, you can publish changes directly to your website. We’re here to help you improve what's working on your website, fix what isn't, and test new ideas.

Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.

UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.

The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.

Codeless Prototype Analytics. User testing feedback & rich insights in minutes, not months! Get a map of every click or tap on your prototype to analyze and improve your product. See how users navigate through your prototype and detect drop-offs. Get video recordings of your testers’ navigation and watch real-time interaction. Get to know how long it took testers to act. Time matters. Get answers through single and multiple select choices, opinion scales and open questions. Ask testers to complete a single task on your prototype and measure conversion rates, inbound and direct paths, bounces and more. Ask testers to complete consecutive tasks on your prototype and measure conversion rates, inbound and direct paths, bounces and more. With open analytics, testers navigate through your complete prototype, so that you can capture naturally emerging user flows and valuable information in volume. Ask testers a question and let their first click speak louder than any answer.

Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

telbee adds voice messaging to your website, or lets you create standalone voice recorder URLs to share via social media, podcast, email or QR code. Your visitors, customers and community can speak their mind when it's convenient, then get on with their day – no more frustration. You can listen to their messages or read them transcribed in 50+ languages, whether in our team inbox, in your email client or anywhere else via Zapier (coming soon). Then continue the conversation by voice - yourself or the right person in your team - adding text, images and links if helpful. We provide many features to customise your voice channels to match your usage cases and brand. So whether it's for growing sales and retention, providing support, gathering feedback, collecting content, coaching clients, engaging advocates, or anything else where hearing and relating person-to-person really matters, we make it easy to build rich human relationships and understanding - all while saving time vs typing.

Don't you dream of catching customers attention and keep them updated? Beupify comes with a variety of widgets to integrate on your website to instantly notify customers about updates to their product. It is a superior tool to raise your business value and conversion rates by keeping in touch with your customers and creating long-term relationships with the help of the eye-catchy widgets! Leverage customer feedback to enhance your brand identity, increase conversion rates and eventually create long-term customer relationships. Raising business value is easy with Beupify's eye-catchy and targeted notification widgets. Update your customers with eye-catchy widgets and targeted notifications. Customer feedback is the key to your success! Make sure you have channels to collect task-based feedback and analyze user behavior. You'll be happy to see how your business grows and product improves based on the one-of-a-kind tools and collected feedback.

Rapidr helps you integrate customer feedback into your product development. Capture, organize and analyze feedback from various sources. Prioritize to see which feedback drives the most business impact. Close the feedback loop by notifying the customers involved, building a Roadmap, or built-in Changelog. Rapidr is a unified customer feedback software that provides you with all the tools necessary to help you listen, analyze and close the feedback loop.

One unified platform to collect, analyse, and act on customer feedback. Turn feedback into features while sharing your product development journey with your users. Prioritize resources by building features which are in high demand to users. See who requests what features and get clarity about their use cases upfront. Let everyone know what you are working on and keep them informed. Everything you need to complete the customer feedback loop. Don’t miss out on anything. Track feedback using vote on behalf. Make everyone come together, be it sales or marketing. Make Feature Monkey a part of your website. No need to login again to give feedback. Baboon-the monkey is there to manage it automatically. Keep track of features requested from your new client and close that deal. Make everyone come together, be it sales or marketing. Central place to collect feedback across all the teams.

Capture, analyze and action Voice of Customer. Establish real customer connect and run a customer-driven business with Easyrewardz Collecta. Hear what your customers have to say about your brand and know what it takes create memorable experiences. 1. Capture VoC real-time Every customer experience is an opportunity to elevate your brand experience! Deliver the best by taking their feedback through our multi-channel ready-to-go templates of survey, feedback, polls and product/ service review. 2. Capture context by asking right questions Understand how your customers view your brand by asking them relevant questions. Customize questions as per customer journey or segments and provide rewards for sharing feedback. Create dynamic questionnaires basis customer segment and customer affinity. 3. Gain actionable customer insights Analyze your customers’ feedback through real-time dashboard, detailed reports with actionable take-aways to take your brand experience a notch above.

SpeakPipe allows your listeners to send you voice messages directly from your website or voicemail page. You can include received messages in your podcast episodes. Want to ask your audience a question for an upcoming podcast episode? Record a short voice message on SpeakPipe and share it with listeners. This allows them to listen to your question and send you a voice reply. A recording can be sent with just a few clicks without typing anything. Listeners have the option to enter their contact information before uploading a message. All messages are stored in your account, so you can access them at any time.

A new data stream that attributes revenue to marketing channels, automates email personalization, and more. Try it free for 14 days. Get accurate & actionable information from your customers when they’re eager to provide it; no annoying interrogations necessary. A turn-key install that works right out of the box, and stays on-brand. No developer needed (even on Shopify Plus!). We inject your survey automatically. Every minute you're not running a Fairing survey is a minute of your own customer insights being thrown away. Avoid the weeks-long implementation process of a bloated martech tool, and start streaming data directly from the source, your customers. Collect meaningful, actionable insights before paying us a dime. Use our most requested feature to get clarity on your customer’s responses. Get that crucial second layer of attribution data, without the clutter of a complicated form.

SAASFE lets you receive ideas, create roadmaps, and manage requests directly from one place. Collect feature requests, feedback, ideas directly from your customers. Create product roadmap that maps out the vision and direction of your product offering over time. Create a changelog to notify users about the latest product updates. Customer feedback is the lifeblood of any business or product. They can help your brand grow in the right direction. Allow customers to vote on the next big feature suggestion. Your customers can vote on proposals for organizations to know which features should be prioritized. Admins will have access to a robust dashboard that compiles all of the feedback/ideas and details in one place. Choose the most beneficial growth plan for the business. Prioritize them based on the most popular customer feedback and with full transparency, share your work process with others.

ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze feedback or customer suggestions and attach to the right features. 3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix 4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers. 5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).

Sleekplan is an all-in-one feedback tool that organizes user requests and brings feature voting boards, roadmaps, changelogs, and satisfaction surveys to your website. Launch a single, centralized place to capture, track, and organize internal and external feedback. Define user attributes and create custom segments to make wise product decisions. Make sure that ideas and suggestions are worth pursuing. Collect feedback and discuss possible solutions. Ditch time-consuming emails and facilitate support using interactive thread-based discussions. Keep the feedback coming without interrupting your end-users. Enable them to quickly share feedback from within your web-based app.

A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. A clean and simple solution for capturing and managing customer feedback, on the web. Our web platform is wrapped up in a powerful new widget. Fully customizable, embed on your own site. Built for teams that want to ship better products, faster. Manage your entire board from within the same view. Integrate directly with your platform for a seamless user experience. Create as many widgets as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.

A single click transforms user feedback into actionable insights with AI. With thousands of incoming feedback points from customer support, online reviews, and more. It can be hard to keep track of what’s important. Analyze thousands of pieces of feedback in seconds for a fraction of the cost of other tools. Analyze your competitors and take the guesswork out of your product roadmap.

A feedback portal, research repository, and meeting recorder to help you prioritize better. Our vision is to accelerate global innovation by building a new standard tool for product discovery. Opinionated, fast, and seamlessly integrated with the modern product stack – we help our customers use insights from feedback, interviews, support, or sales to build truly great products.

FeedNotch innovative platform is designed to help professionals like they easily collect, organize, and collaborate on customer feedback, resulting in a more streamlined and efficient product development process. With FeedNotch, they have the power to create teams and invite their coworkers, organization members, and even third-party experts to join in on the collaborative process. Say goodbye to scattered emails and messy spreadsheets, and hello to a centralized hub where all ideas and feedback can be easily shared and discussed. No more wasting time searching for the right feedback or struggling to keep track of team members' notes and thoughts. With FeedNotch, everything is in one place for easy accessibility. What sets FeedNotch apart is its ability to group feedback into collections, making it simple for different teams to access the specific feedback they are interested in.

Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.

NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.

Every piece of data in CustomerSure is actionable. Flag urgent issues in real time, respond directly to customers, and share customer feedback with teams to help them improve their own performance. CustomerSure helps you create customer feedback surveys that get to the heart of the challenges your brand is facing, drawing out the most critical insights from your customers and helping you focus on what’s most important. Our reporting tools make proving the impact of your customer feedback project effortless. Track trends in key metrics like NPS, CSAT and Customer Effort, and quickly segment your data to compare departments, regions, sites or even individual performance. CustomerSure is founded and run by customer feedback experts. We’re licensed NPS consultants, and our customer feedback software is based on extensive real-world experience running customer experience projects across a wide range of businesses.

Survio is a modern survey software packed with powerful features that help you create beautiful surveys to get the most responses. | Modern design and professional looking surveys that work on all devices. | Join more than 2 million satisfied customers from 190 countries around the world. | 16 languages | 19 question types | 100 survey templates | GDPR compliant | 2048-bit SSL security

It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.

IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation. IdeaScale’s client roster includes, the Cleveland Cavaliers, Doctors Without Borders, Freddie Mac, Marriott Vacations Worldwide, NASA, the United Way, the US Air Force, and many others. IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.

Real-time, actionable feedback from your customers at your fingertips. One-click surveys your customers will love…to respond to See for yourself Get an account and 10 surveys completely free! Our customers regularly get a 80%+ response rate. Reduce customer churn by addressing customer issues in real-time. Increase positive reviews and word-of-mouth across multiple platforms. We meet or exceed all GDPR requirements and work with many Fortune 500 companies. Start sending surveys in as little as 2 minutes–no development required.

All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.