Best CRM Software in the UK - Page 80
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CSG Xponent
CSG
Companies have the data to truly know and understand their customers, but few can extract insights from it. Even fewer can use those insights to personalize experiences in real time. And still fewer—the customer engagement leaders—can scale that real-time personalization across different channels, journeys and lines of business. Take your place among the world’s customer engagement leaders. Leverage your existing data, technology and communication channels to create extraordinary experiences using our unified, cloud engagement platform, CSG Xponent™. Xponent combines a robust customer data platform, industry-leading customer journey orchestration and analytics, and proven omnichannel communications in one solution. With Xponent, companies deliver personalized, predictive and proactive customer interactions that improve business outcomes, quicken time to value and reduce risk. -
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Concilio
Concilio Labs
The intelligence platform that unlocks powerful insights from hotel and guest data. Delight each guest by acknowledging the relationship online and on property. Our proprietary guest scoring systems reveals the real person behind every reservation and their value to the hotel. The Concilio Insight EngineTM uses actionable insights to help you communicate and sell to guests, individually or collectively. Built for modern hoteliers, interact with your data any way you choose. Effortlessly navigate through intuitive dashboards to extract guest personas and segments. Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream. Enrich your guest profiles with additional insights using proprietary classification and segmentation techniques. Interact with your enhanced data any way you choose from one visually rich, user-friendly interface. -
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Divalto weavy
Divalto
Connected to your management tool, our CRM Divalto Weavy facilitates collaboration between teams while simplifying interactions between the head office and field, which boosts your performance. We know that customer relation are more than strategic. The rationale behind our CRM is to connect people. It connects head office teams with their field colleagues and their clients. It puts people first. At the cutting edge of technology, feature-rich and highly customizable, Divalto weavy is also an open application. It interfaces with numerous third-party applications (marketing, automation, email platforms, web tracking, etc.) along with other business tools and applications. Exploit the wealth of your web CRM – Divalto weavy – and ensure your suspects, prospects and clients are closely monitored. -
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SMARTBoard
SMARTBoard
Handling how you manage your solar company is very important. SMARTBoard is a new innovative and efficient way to run your solar company online. It’s smart, simple and easy to sign up. Create your SMARTBoard account in a matter of minutes and get started right away. Next go through our easy step-by-step onboarding process to set up your account quickly. Sit back and easily manage your solar business because your life just got that much easier with SMARTBoard. -
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Medismo
Medismo
Medismo on demand healthcare mobile crm lets you report from anywhere. Mrs can track doctor previous call history, stop false reporting via GPS tracking. Use the power of medismo pharma mobile CRM to track your medical rep locations and travel expenses sitting in head office. Medismo pharma mobile crm lets you track medical reps on maps via GPS in real-time. Stop false call reporting, measure travelling expenses automatically, plan routes visually via map. The sales head quarter will always be in total sync with the medical representative’s activities & whereabouts. Medismo Market Survey software enables Pharma companies to effectively conduct, measure, analyze & take actions from survey pre-launch & post-launch of a product in a specific geography. Information is present at all levels based on the roles & rights of your staff. Extensive competitor analysis & market surveys can unlock potential markets & specialities for your brand. -
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actisCRM
Actis Sales Technologies
So much more than a repository for names and addresses. Generating awareness about who has received your message and how, it can be interrogated for up-to-date commercial information at any time. A feature-rich database which can be configured and customised to suit your business. Straight-forward and easy to use, it’s been designed with pharmaceutical sales organisations in mind with add-ons and development propositions tailored to your company’s needs. Always accessible, actisCRM allows rapid interaction through desktop and mobile applications that suit every part of your business, from traditional face-to-face call reporting, through key account management and medical sales liaison to management at all levels. -
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CASA
CASA Retail AI
Let our AI engine guide you to adopt a data-driven approach to automate Personalized engagements at all touchpoints of your customer journey. Acquire new customers from POS registration, walk-in capture in the lead management system, customer reference and online signup. Capture walk-in leads to boost sales using AI-driven LMS. Sign up on the commerce portal, mobile or other channels. Customer data sync from POS transactions. AI-powered customer data platform and analytics. Connect on social media to reach out to new customers. Get new leads from references from existing customers. CASA will enable you to implement your customer engagement goals and success plan that can put you on a path to consistent growth. A personalized and scalable loyalty solution for brands to get closer to customers. Target your most valuable customers. Increase the lifetime value of customers. Easy integration with third-party applications. -
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D-AIM
D-AIM
One virtual marketer for every customer journey. Leverage one-on-one relationships to create customer loyalty in an ethical way. Relationship marketing today operates on a whole new level, every consumer is unique, and generalized marketing tactics have little to no impact. Today, consumers want, and expect, a hyper-personalized relationship with brands. But a meaningful customer journey requires a marketing strategy based on in-depth insights. You must deliver messages that are timely, relevant, and engaging every day and for each customer. Enhanced by artificial intelligence, our predictive marketing tools, and business intelligence services give you the power to enter a new era of relationship marketing. Optimize traffic to your media website, boost advertising revenue, convert non-paying to paying subscribers, and recommend accurate VOD content. Create hyper-personalized relationships to build customer loyalty and increase purchase frequency. -
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eAlicia
eAlicia
Evaluate and control the profitability of your business by facilitating decision making. Get a global view by measuring customer satisfaction and the quality of your services/products anywhere in the world. All the information at your fingertips, to have data in real-time. Predict any problematic situation, react and design effective action plans. Understand how you are impacting and how satisfied your customers are perceiving. Evaluate employee satisfaction, react and find solutions in time by improving productivity with a smile. Perform product tests, analyze the behavior of your users and get a good positioning in front of the competition. Implement all security and anonymity controls for your surveys. -
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Calabrio Quality Management
Calabrio
Strengthen relationships, deepen loyalty, and drive measurable impact across the business. Automate recording and reporting and streamline evaluations—so you can spend more time coaching and leading. Create shorter feedback loops to engage and motivate agents. Use intelligent analytics to focus your attention where it matters most. Let the voice of the customer lead the way to consistent, outstanding customer experiences. Tune out the noise and target the insights you need to meet your contact center goals and drive business value. Quality managers must monitor and coach employees, whether on-site or remote. This includes performing regular evaluations and training to ensure positive customer interactions while monitoring trends and ensuring compliance. For company leadership, a successful quality program is a key to keeping employees engaged and customers happy. Calabrio Quality Management allows you to understand the complete agent and customer experience. -
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Mission CRM
Sylogist
The foundation of your new home is built on the Common Data Model for Nonprofits (CDM): the force revolutionizing nonprofit technology. Think of it as a universal language which speaks nonprofit: combined with the Dataverse, the data-highway flowing within Microsoft Cloud for Nonprofit, it means nonprofits can live in an integrated home where every facet of their operations on the CDM can talk with each other, with no data silos. By bringing together disparate data sources from across the organization, the cloud enables nonprofits to realize the true value of their data to help accelerate mission outcomes. This nonprofit-specific cloud service accelerates time to value by unlocking the power of Microsoft Azure, Microsoft Power Platform, Microsoft 365, Microsoft Dynamics 365, and LinkedIn. All brought together by the CDM and built on a platform of security and compliance. -
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Co.tribute
Co.tribute
Onboard instantly, increase conversions and expand wallet share. Deliver the digital experiences your customers have come to expect. Our white-labeled solution includes digital account opening, loan origination, cross selling and business intelligence. Works with your core banking system. Rapidly roll out charitable financial experiences that increase member engagement and unlock referrals. Transform your digital user experience, not your back-office processes and systems. Loan origination and account opening for community banks with the business intelligence, smart marketing automation and slick user experience needed to compete with fintechs. Pre-fill applications for additional products with customer's existing information. -
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Centricity
Cloudhesive
Centricity is a platform that is built on top of AWS services. It is focused on three core services offered by AWS which include Amazon Workspaces and Amazon AppStream, Amazon Elemental / Media Services, and Amazon Connect. Centricity makes it easy for users to gain the power of Amazon Web Services without having to know the technical underpinnings of complex cloud services. We have made service easy for business-level users to leverage for driving value into business without having to hire a team of engineers to develop and maintain complex solutions. Our Centricity environment uses the building block services that Amazon Web Services provides to give the power of the next-generation technology to our end users. Orchestrator helps automate the manual tasks that are critical to a business but are often overlooked. The scheduling and workflow engine in Orchestrator help to automate monotonous tasks. -
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Clatos CRM
Dunes Factory
Clatos CRM brings the most effective general-purpose solutions and vertical solutions under one roof. Get to understand your audience and find new ways to plug into them. Clatos CRM enables you to adjust your promoting, deals, and back groups with bound together client data. Increase your deal efficiency by 25%. It ranks as the no.1 CRM for its services and user interface. Connect deals, benefits, showcasing, commerce, and IT, and personalize experiences. Ease of plan and execution at speed with high ROI. Keep track of all leads in one spot so you can quickly track their development. Auto-import leads from email, make notes, generate proposals, and attach files. Create a professional and eye-catching invoice. Attach files and send them to your clients immediately. The ability to create recurring invoices. Create an email from scratch or use a pre-built template that fills in necessary contact details. Then, add a document from the CRM document management system. -
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CRM&Bonus
CRM&Bonus
CRM&Bonus is a platform that aims to increase the sales of your stores from 10% to 20% (in up to 100 days) with an effective discount of less than 2%. Contribute to the growth of the largest companies in Brazil - in addition to a technology platform, we are a CRM consultancy. Our objective is to increase the profitability of companies, diluting their fixed costs through the real increase in sales that we generate. -
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ClearlyRated
ClearlyRated
ClearlyRated helps B2B service providers get actionable client feedback to better retain clients while differentiating in the market. With more than 10 years' experience administering satisfaction surveys for professional service firms, the team at ClearlyRated has watched with excitement as the influence of client satisfaction on buyer behavior has continued to grow. But bridging the gap between client experience and buyer perception in the B2B space is easier said than done. Buyers rely on crowd-sourced information to fuel their decisions more than ever before, while clients are equally empowered to share their stories and perceptions with the world at large. As a service provider, it can be easy to default to a protective mentality... to batten down the hatches and take a command-and-control approach to managing client relationships and brand reputation. -
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bten
Bten
You register your sales, and we send evaluation requests, encouraging your customers to publicly share positive experiences and to contact your company if there is any dissatisfaction. Respond to your customers within the tool itself to demonstrate that you care about their satisfaction. When your client takes the time to make a positive or negative assessment of your company he is giving you a valuable indication of where to invest or improve. Organic engagement with your customers doesn’t have to be an expensive time-consuming chore. Bten provides you with communication tools that can help you drive dollars to the bottom line. Every step can be branded to fit your organization and customized to retrieve the information that you need while offering your patrons an experience that helps become a growth-driver for your operation. When people talk about the importance of follow-through in the customer experience, they’re talking about the importance bten. -
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trustMinder
trustMinder
trustMinder is a cloud based Voice of the Customer platform and is used to measure customer experience for brands and state agencies. One of the most important aspects of customer experience is trust. Without trust, customers take their business elsewhere. With trustMinder we’ll help you mind that trust and keep a finger on the customer experience pulse 24×7. Using state of the art methods to collect and interpret feedback trustMinder helps you turn the humble survey into invaluable customer insights. Capture feedback from any channel and turn it into actionable insights. Using real-time text analytics and machine learning you can quickly understand the ‘why’ behind a CX score. Create dynamic insightful reports that clearly present CX metrics along with business events and operational data. Identify customer issues in real-time and close the loop in real-time. -
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Acteol
Acteol
Acteol (an Access company) is the enterprise CRM solution for the hospitality, retail, and leisure sectors that helps operators track every guest interaction to create a powerful single customer view. We work closely with our hospitality customers to help them better understand their customers and data and deliver more effective sales and marketing campaigns with a better ROI. With over 70 integrations to leading hospitality platforms and with over 10 modules ranging from feedback and inquiries, and surveys to social and loyalty we enable customers to do more with their data. Simply we’ll help you connect, segment, engage and measure. Bring all of your data together to create a powerful single customer view. Identify the customers of the most value and the ones who need a bit of nurturing. Send personalized and targeted messages to your customers. Measure your performance and gain insight from ongoing analysis. -
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Intalk.io
Intalk.io
Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow. -
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RapportCMS
Unity4
RapportCMS is our competitive advantage vs our competitors. We are focused on the intersection between telephony, interaction management and the people who handle the calls. This approach ensures that we make ‘human technology’ designed by and for contact center practitioners. We know that world-class call center technology must be equally adept at addressing what happens after the agent says hello as to how the call is routed to the desktop. As one of the leading Contact Centres in the AUNZ market, we had over 10 years of building, refining and improving our technology before then releasing it to market as a SAAS solution. While most providers have built solutions from a telephony perspective, we recognize what happens after the agent says hello is of equal importance to what happened before. -
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Contiinex
Contiinex
AI-based quality audit as a service for insurance, healthcare, consumer banking, & retail with 100% data security. Automate all QA parameters across customer interactions on phone, email, chat & social channels. Contiinex cloud-based dialer with inbuilt WhatsApp/voice/SMS bot capabilities can now help your agents engage seamlessly with their clients for both inbound & outbound campaigns. Get a centralized dashboard with a 360° view of your business process. With Contiinex WhatsApp business API, you can automate your customer process for sales, service, or support for marketing, pre-purchase, or post-purchase engagement. It is supported by a unified dashboard giving an in-depth view of all your customer engagement metrics. With Contiinex you can now monitor 100% of all customer interactions for both voice & non-voice as against a sample of 1-2% quality audits. Eliminate fraud by accessing risk at the right instance & improve process efficiency. -
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Universell
Universell
We are a SaaS ecosystem that helps you get new clients, earn more with existing ones and reduce up to 75% Online Workload. We provide +45 apps free to help you replace CRM, E-commerce store, orders, payments, and more saving up to 72 days a year of workload and boost 2x your revenue. -
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Astral Construction ERP
Astral Technologies
The construction site tracking system can help you to track your Inventory lying at your site from head office. Head office can manage different site stock on Real time basis; site can issue stock and calculate usage of fuel depending on the criteria. The construction industry is inherently dynamic and constantly changing. There is always new equipment being purchased, rented, and shipped to construction sites across a large geographic area. It becomes a challenge to keep track of every moving part within this business sector. Construction Management software is capable of streamlining your tracking processes job site is fundamental to ensure accurate data gathering. Keeping track of every equipment, materials, and consumables will improve accountability across your organization, reduce excess purchases, reduce paperwork, eliminate manual tracking that is prone to error, and improve maintenance accuracy. -
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Caplena
Caplena
• Categorize Themes • Visualize Results • Topic-Level Sentiment Analysis • Powered by Collaborative AI Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them. Since its inception in the Spring of 2018, Caplena has analyzed over 50 million responses, with 120 new projects added each week. Today Caplena is the text analytics tool of choice for over 100 companies in more than 15 countries, boasting customers such as Swisscom, eBay, DHL, Coop, and Joyn. -
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CataBoom
CataBoom
Catapult your marketing with gamification. Meet CataBoom, your gamification experts. Our gamification platform is adaptable to your varying needs. From full-featured design to easy-to-use templates, we offer the industry’s most robust gaming platform without a hefty price tag. The CataBoom gamification platform has been used to create over 250 million engagement experiences by some of the largest and most respected brands in the world. Our gamification platform couldn't be easier to design and deploy. Hundreds of templates. Mere hours to execute. Simply select your game experience and upload your brand assets, no coding is required! We designed our gamification platform so that you can create digital experiences that can be combined in unlimited ways. Our prize engine allows you to incentivize and reward your target audience, on time and on budget. An on-the-move audience demands multiple touchpoints. Create your game once; deploy everywhere to drive participation and engagement. -
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Customer Experience Platform
Customer Experience Platform by IC
The Customer Experience Platform by IC aims to help businesses drive customer loyalty and growth. By offering a comprehensive CX solution that taps into a highly-engaged and verified community of loyal customers. By using this platform, customers can access faster, more reliable insights with better response rates compared to other traditional survey methods. -
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Groopit
Groopit
Groopit delivers actionable insights by aggregating data shared across platforms and disciplines – sales, success, support, marketing, product management, and all customer-facing employees. Groopit provides a big-picture view, making the patterns and anomalies visible to everyone involved. View, search, send, and empower everyone to inform their own decisions with real-time data from employees. The Groopit API makes integrating data into Excel, Power BI, Viva, and countless enterprise systems easy. Groopit offers Single Sign-On, advanced privacy, security, and HIPAA-enabled data protection. Enlist 10 employees or 10,000 to share real-time data: competitive intelligence, product feedback, sales insights, the voice of the customer, and any data needed to inform a decision. Data sharing Workflows combine fields to make real-time data sharing easy – images, location, tags, text, numbers, date & time, drop-down lists, tables, and flags. Make sensitive data hidden. -
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Apex 72
Apex 72
Monitor and track your sales activity to make sure you are on the path to success. Tailored features to fit your business. With Apex 72’s interactive client experience, you can securely capture personal client data and create a unique and personal experience. Managers stay informed with APEX 72’s built-in dashboard viewing and reporting systems. Streamline the discovery process with clients through our interactive and real-time fact-finding application. Support sales team leaders with activity, marketing, calendar, and process management reporting. Virtual transparency for your entire team. Don’t just take our word for it. Efficient technology is essential to focus on the core of your business. Sales through technology productivity are critical to achieving growth and continue to be a major struggle for businesses everywhere. -
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BuzzMonitor
BuzzMonitor
Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.
