Best On-Premise Conversational AI Platforms

kama DEI truly understands the context and human impact of your situation or inquiry the way people do. Our Natural Language Understanding technology, combined with our proprietary knowledge base, mirrors the way humans understand and infer the more complex meanings behind the literal typed or spoken words. Our knowledge base is easily configured in natural language, and guided by human values, that we all understand. Conversation journeys deliver prioritized product and service information, directly the way your subject matter experts, product marketers, support technicians, or service practitioners wish to convey it. No data scientists or programmers are required. Our Virtual Agents can support your organization over website chat interfaces interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we get the right information, to the right people, at the right time, increasing client engagement, 24x7, and building your brand's loyalty.

Transforming customer engagement with AI-driven speech recognition and voice authentication technology. We’ve spent the last 20 years empowering our partners’ success through collaboration. Our curiosity keeps us innovating for the next 20. Our flexible speech-enabling technology enables you to build a solution that fulfills all your customers’ demands, affordably and reliably. We do one thing, and we do it well. And that's speech-enabling your applications. Finally, deliver great voice automation and interactions. Whether short and simple commands, or conversational questions, LumenVox ASR and TTS is accurate and affordable, helping you improve efficiencies on both sides of the phone line. You’ll never repeat yourself again. We provide you with the utmost flexibility from a capabilities, deployment and monetization perspective. If you can think it, you can build it with LumenVox. Shorten your development to deployment time with our easy, intuitive technology and toolsets.

Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs). Key components: - Conversational AI Platform - Natural Language understanding - Retrieval augmented generation or RAG pipeline - Speech-to-Text Engine - Text-to-Speech Engine - Channels connectivity - API builder - Visual Flow Builder - Pro-active outreach conversations - Conversational Analytics - Deploy everywhere (SaaS / Private Cloud / On-Premises) - Single-tenancy / multi-tenancy - Multiple language AI

Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.

Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.

We provide end-to-end chatbot development services, including: - Discovery phase (tech investigation) - Project and Account Management - Conversational Design (Flow) - QA & Testing Services - DevOps Services & Custom development - Chatbot Support & Maintenance - Rapid Chatbot Development (A chatbot in less than 2 weeks) - Chatbots based on GPT-3, ChatGPT development - Chatbot Migration Services - Chatbot Rescue Services - UX & Graphic Design services - Chatbot Persona and Personality creation At every stage of the chatbot journey, our team of Business Analysts, Customer Success Managers, Conversational Designers, Chatbot Developers, QAs will lead you to the best matching solution for your company. Apart from that, we have a Conversational AI platform for our clients. We happen to work with more than 80 amazing clients from all over the world. Our clients include startups that raised 10m now and companies like Samsung NEXT, Mars, Natera, Virgin, BMC.

Cognigy is a global leader in conversational AI automation for contact centers. Its low-code platform, Cognigy.AI, enables enterprises to automate customer and employee communications using intelligent voice-and chatbots. With precise, reliable intent recognition, highly flexible dialogs and seamless integration into backend systems, Cognigy.AI creates superior user experiences, and helps companies reduce support costs and improve scalability. Cognigy.AI is available in SaaS and on-premise environments and supports conversations in any language and on any channel including web, phone, SMS and mobile apps. Cognigy’s worldwide client portfolio includes Daimler, Bosch, Lufthansa, Salzburg AG and many more. Learn more at cognigy.com.

Streamline Hotel Management with 'Hotel in a Box' an all-in-one solution featuring PMS, revenue management, channel manager, and more. Elevate your operations with ease. BOTSHOT, a cutting-edge hotel management solution, goes beyond the competition. Elevate your hotel business with our comprehensive suite, seamlessly integrating operations, distribution, and guest engagement. From Cloud-based PMS to Automated Revenue Management, BOTSHOT is the all-in-one solution you've been waiting for. Join the future of hospitality management. 14 Days Free Trial - Book a demo now! Increase revenue and enhance the guest experience with all-in-one hotel management software We're proud to be the top choice of leading 5-star hotels to maximize their revenue and improve guest experiences. With our cloud-based PMS, Smart Website Builder, Channel Manager, and other revenue strategy tools, you can start getting results from Day 1

Krista is a nothing-like-code intelligent automation platform that orchestrates your people, apps, and AI so you can optimize business outcomes. Krista builds and integrates machine learning and apps more simply than you can imagine. Krista is purpose-built to automate business outcomes, not just back-office tasks. Optimizing outcomes requires spanning departments of people & apps, deploying AI/ML for autonomous decision-making, leveraging your existing task automation, and enabling constant change. By digitizing complete processes, Krista delivers organization-wide, bottom-line impact.Krista empowers your people to create and modify automations without programming. Democratizing automation increases business speed and keeps you from waiting in the dreaded IT backlog. Krista dramatically reduces TCO compared to your current automation platform.

With our no-code platform, you can create a custom AI chatbot trained on your data in seconds. Streamline customer support, onboard new team members, and more! Your AI chatbot can answer frequently asked questions and handle simple support requests, allowing your team to focus on providing more personalized assistance to customers. Your AI chatbot can handle customer inquiries around the clock, providing efficient support even when your team is unavailable. Integrating your AI chatbot onto your website is a breeze - simply copy and paste our code onto your site and start providing instant support to your visitors.

Introducing the world’s most user-friendly no-code, no-fuss conversational AI platform. Powered by proprietary self-learning AI, and equipped with an enterprise-ready feature set, the boost.ai platform is the fastest, easiest and most scaleable way for enterprises to automate and streamline internal business processes and external customer interactions. Boost.ai utilizes deep learning and natural language processing (NLP) technologies with its proprietary automatic semantic understanding (ASU) technology to interpret and respond to queries via a chatbot or applications like Skype, Messenger, and Slack. It offers a host of features such as centralized information repository, authentication management, pre-defined templates, language detection, conversational IVR, and more. Gain insights into conversation data, quality rating, and other metrics via analytics and statistics to optimize customer engagement, with support for Microsoft Teams, Zendesk, Salesforce and more.

Build your own e-workers to automate end to end business processes with intelligent automation platform available on cloud or on-premise. Techforce.ai’s integrated technology helps Business and IT teams to build AI powered e-workers leveraging our proprietary Low Code Conversational AI, Document Processing AI, Robotic Process Automation and Human-In-The-Loop platform capabilities. According to our customers – Techforce.ai’s integrated low code AI/Automation suite and its “As-a-Service” e-worker business solutions are major value differentiators compared to other siloed process automation tools requiring expensive and time-consuming systems integration efforts for achieving the same.

The Leading Conversational AI Platform for Enterprise Automation. Botpress is a flexible, fully on-premise conversational platform for enterprises to automate conversations & workflows. Our NLU technology significantly outperforms the competitors and leads to much higher levels of customer satisfaction. Built-in collaboration with large enterprises. Whether you are a Bank or the National Defence, we got you covered. Botpress has been battle-tested by thousands of developers. You can trust it's been proven to be flexible, secure and highly scalable. With Botpress, you won’t need to hire PhD’s for your conversational projects. Our job is to keep track of the latest state-of-the-art research papers in the various fields of NLP, NLU & NDU and to deliver that in a product that non-technical people can use seamlessly. It just works.

Intelligent assistant that can go beyond predefined conversational flows. Cutting edge Artificial Intelligence technologies decide the next response from the bot. Connecting to the next new channel is easy, even with voice channels. Understand your customer's intent and extract information using NLU. Don’t send your valuable data to third party services. Remain independent, deploy on-prem. Bring chatbot conversations into the real world by integrating ShoutOUT AI with yours and 3rd party APIs. Embrace this new normal of customer service. Transform the boring FAQ questions into an engaging chatbot that understand and answer sophisticated inquiries from your clients. You don’t need to be tech-savvy. Integrate an answer bot to your website in a few steps to seamlessly handle all conversations coming from multiple users at once. Get answers to the commonly asked questions on the spot.

BOT Shreyasi is an Artificial Intelligence based company, which solves hiring. Shreyasi AI makes the entire hr process automated by just a few clicks, from sourcing to onboarding an employee. Shreyasi AI analyses technical and communication skills all in a minute, it connects candidates to know their interests, qualifications, and understand their skills. Speechbot gathers information about applicants quickly and updates them in the dashboard.

In this new economy communication with businesses will be more and more digital. Actually, there is an increasing trend towards messaging. Messaging can be more convenient and more affordable than voice. It can be done in real-rime and 24/7, but to get that, there is a need for automation. Graphical designer for conversation flows. Support for language translations. Answering machine for frequent inquiries and support for 21 languages. Connects to line-of-business systems. Connectivity to multiple channels. Indepedent containers for each single chatbot. Monitoring of conversations with software agents. A graphical builder to make easier the creation of automated conversations. Pre-built integrations with 3rd party tools and live chat platforms. Patent-pending model for FAQ knowledge base. Assuring full privacy for the customer conversations. Includes a package of AI tools, NLP, NLU, language detection, and sentiment analysis.

Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship.

Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation.

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