iVAC

iVAC

Genesis Petroleum Technologies
vInteract

vInteract

Voxai Solutions
+
+

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About

Genesis iVAC combines powerful database information retrieval with flexible plotting and report generating mechanisms. The data and knowledge management suite is designed to undertake data quality control checks, data manipulation and the combination of different databases. Once the data is prepared, a series of analyses can be performed, providing you with critical business intelligence. Genesis iVAC is an integrated tool that will unleash the power within your data. Genesis iVAC is designed for use on any database. It is set up for most common reporting systems and can be customized for many others. Maximize the return on existing data and support better management. Web-enabled dashboard allows other users to monitor data remotely.

About

vInteract Cloud is a cloud-based Genesys Engage contact center solution built for companies who want a safe and secure cloud solution that is reliable (99.99%) and scales with your business. vInteract is fully customizable and managed in AWS and Azure secure tier 3 data centers. Voxai provides this robust cloud solution to businesses of all sizes as an open, scalable platform that delivers routing efficiencies via the sophisticated Genesys Engage routing engine. vInteract fulfills the requirements of the most complex enterprise contact centers with full omnichannel routing (agent, skills and predictive), advanced self-service, multimedia, analytics, workforce management and much more. Cloud components are deployed in an active/active configuration leveraging availability zones to ensure the highest service availability. Benefitting from AWS or Azure, our data centers are certified for SSAE-16, PCI, HIPAA, FEDRAMP, SOC and many other regulations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Oil and gas industries searching for a management and engineering software

Audience

Companies and businesses searching for a cloud-based engage contact center solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Genesis Petroleum Technologies
Founded: 2005
Australia
www.genesispetroleum.com.au/products-solutions/

Company Information

Voxai Solutions
Founded: 2005
United States
www.voxai.com/#!/page/vinteract/5c6eb21a93093476257d8a14

Alternatives

GENESIS64

GENESIS64

Iconics

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Categories

Oil and Gas Supported

Categories

Call Center Supported

Integrations

No info available.

Integrations

No info available.
Claim iVAC and update features and information
Claim iVAC and update features and information
Claim vInteract and update features and information
Claim vInteract and update features and information