eCase

eCase

Fivium
+
+

Related Products

  • LegalEdge
    17 Ratings
    Visit Website
  • Polonious
    2 Ratings
    Visit Website
  • 8am
    1,116 Ratings
    Visit Website
  • InfoFlo
    189 Ratings
    Visit Website
  • TraceEngine
    1 Rating
    Visit Website
  • CharityTracker
    1,425 Ratings
    Visit Website
  • Kasm Workspaces
    125 Ratings
    Visit Website
  • NetBrain
    243 Ratings
    Visit Website
  • CMW Platform
    681 Ratings
    Visit Website
  • NewOrg
    98 Ratings
    Visit Website

About

eCase helps with all aspects of managing cases across the UK public sector: central and local government, arms-length bodies and services like police forces and NHS trusts. eCase lets your team log, process and respond to correspondence for every kind of case, all in one place. PQs, MCs, FOIs, TOs, Complaints, Compliments, DPAs/SARs, Cabinet Committee Communications and Campaigns - eCase keeps it all together. eCase can help you and your team process cases faster, better and more consistently. Easily. Online. End-to-end. Whilst the eCase Platform is the best of breed built for purpose technology, the ECO Programme focusses on the people and process pillars of transformation. Our ECO Team’s unique knowledge and experience of public sector correspondence management ensures that you are taking advantage of industry best practices. We make sure that all of your stakeholders are engaged and recognise the benefits of our service.

About

Process mining is the digital way to combine business data analysis and process optimization. Whenever an activity takes place in the company, it is assigned to a unique process instance, the 'Cases'. All relevant transaction data of this process are saved in log files by the ERP system - the 'event logs'. A minimal event log consists of the following three information. If this information is available, you can start right away. The case identifier links all events of a concrete business case to a unique sequence. The activity name describes which process step was executed. The timestamp describes at what time a certain activity took place. Process mining links the data of Case ID, Activity and Timestamp to a process flow in the correct sequence and visualizes them in a corresponding path with evaluable information on process efficiency. The possibilities of process analysis are almost unlimited and only depend on the data that is fed to the process mining software.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

UK public sector agencies seeking a tool to manage their correspondence and operations

Audience

Companies searching for a process mining solution to improve business data analysis and process optimization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$900.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fivium
Founded: 2006
United Kingdom
www.fivium.co.uk/services/ecase

Company Information

process.science
Germany
www.process.science/benefits

Alternatives

Alternatives

FOIAXpress

FOIAXpress

OPEXUS
eCase

eCase

Health Metrics

Categories

Categories

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Integrations

Microsoft Power BI
Qlik Sense

Integrations

Microsoft Power BI
Qlik Sense
Claim eCase and update features and information
Claim eCase and update features and information
Claim process.science and update features and information
Claim process.science and update features and information