eGain Virtual AssistanteGain
|
||||||
Related Products
|
||||||
About
Use Guided Selling chatbots for your online shop to offer a unique shopping experience to your customers. Your customers will find the products they need by using digital shopping assistants. Chatchamp’s solution is installed on your website within 5 minutes. Together with our team, you can easily implement your products, no further IT support is needed. You are ready to start your pilot project in no time! Using Chatchamp’s product consultant, no time-consuming training of your chatbot is necessary. Thanks to the intelligent dialog system, you can create your chatbot within a few minutes. With the help of Chatchamp's AI, required domain knowledge of the chatbot can be implemented in a few days. With more than 10 years of experience in digital marketing & e-commerce, Chatchamp supports its customers during the chatbot integration and throughout the whole project. Regular optimizations guarantee fast and sustainable results.
|
About
A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Businesses seeking a tool to increase revenue with guided selling chatbots
|
Audience
Brands and businesses requiring a digital customer engagement solution to improve customer experience
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$99 per month
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
|
|||||
Company Informationchatchamp
Founded: 2017
Germany
www.chatchamp.io
|
Company InformationeGain
Founded: 1997
United States
www.egain.com/products/chatbot-virtual-assistant-software/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Not Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Not Supported
Lead Scoring
Not Supported
Sales Intelligence
Supported
Search Marketing
Not Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Not Supported
|
||||||
Integrations
Amazon Connect
Not Supported
Apple Business Chat
Not Supported
Avaya Experience Platform
Not Supported
Google Business Messages
Not Supported
Microsoft Dynamics 365
Not Supported
Salesforce
Not Supported
|
Integrations
Amazon Connect
Supported
Apple Business Chat
Supported
Avaya Experience Platform
Supported
Google Business Messages
Supported
Microsoft Dynamics 365
Supported
Salesforce
Supported
|
|||||
|
|
|