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About

Use Guided Selling chatbots for your online shop to offer a unique shopping experience to your customers. Your customers will find the products they need by using digital shopping assistants. Chatchamp’s solution is installed on your website within 5 minutes. Together with our team, you can easily implement your products, no further IT support is needed. You are ready to start your pilot project in no time! Using Chatchamp’s product consultant, no time-consuming training of your chatbot is necessary. Thanks to the intelligent dialog system, you can create your chatbot within a few minutes. With the help of Chatchamp's AI, required domain knowledge of the chatbot can be implemented in a few days. With more than 10 years of experience in digital marketing & e-commerce, Chatchamp supports its customers during the chatbot integration and throughout the whole project. Regular optimizations guarantee fast and sustainable results.

About

A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses seeking a tool to increase revenue with guided selling chatbots

Audience

Brands and businesses requiring a digital customer engagement solution to improve customer experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

chatchamp
Founded: 2017
Germany
www.chatchamp.io

Company Information

eGain
Founded: 1997
United States
www.egain.com/products/chatbot-virtual-assistant-software/

Alternatives

Alternatives

BOTNATION AI

BOTNATION AI

BOTNATION.AI
Inforobo

Inforobo

Brainasoft
Maisie

Maisie

Maisie Technologies

Categories

Categories

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

Integrations

Amazon Connect Not Supported
Apple Business Chat Not Supported
Avaya Experience Platform Not Supported
Google Business Messages Not Supported
Microsoft Dynamics 365 Not Supported
Salesforce Not Supported

Integrations

Amazon Connect Supported
Apple Business Chat Supported
Avaya Experience Platform Supported
Google Business Messages Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
Claim chatchamp and update features and information
Claim chatchamp and update features and information
Claim eGain Virtual Assistant and update features and information
Claim eGain Virtual Assistant and update features and information