eGain Virtual AssistanteGain
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Related Products
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About
Use Guided Selling chatbots for your online shop to offer a unique shopping experience to your customers. Your customers will find the products they need by using digital shopping assistants. Chatchamp’s solution is installed on your website within 5 minutes. Together with our team, you can easily implement your products, no further IT support is needed. You are ready to start your pilot project in no time! Using Chatchamp’s product consultant, no time-consuming training of your chatbot is necessary. Thanks to the intelligent dialog system, you can create your chatbot within a few minutes. With the help of Chatchamp's AI, required domain knowledge of the chatbot can be implemented in a few days. With more than 10 years of experience in digital marketing & e-commerce, Chatchamp supports its customers during the chatbot integration and throughout the whole project. Regular optimizations guarantee fast and sustainable results.
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About
A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses seeking a tool to increase revenue with guided selling chatbots
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Audience
Brands and businesses requiring a digital customer engagement solution to improve customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Informationchatchamp
Founded: 2017
Germany
www.chatchamp.io
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Company InformationeGain
Founded: 1997
United States
www.egain.com/products/chatbot-virtual-assistant-software/
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Categories |
Categories |
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Marketing Automation Features
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
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Integrations
Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Microsoft Dynamics 365
Salesforce
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Integrations
Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Microsoft Dynamics 365
Salesforce
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