Zoom Phone vs. echowin Comparison


Zoom Phone Zoom Communications	echowin	+	+
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About Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.		About Our AI-powered call management system simplifies your work by handling customer questions, business tasks, and connections for you. With our system, you can save time and focus on running your business, knowing that your call management is in good hands. Try it out and experience the power of AI-assisted call management today! echowin's AI picks up phone calls for your business so you can make better use of your and your employee's time. There are no limits to how many calls our AI can pick up at the same time, ensuring your business never misses a potential customer, 24/7. Our AI does not answer pre-scripted answers, it understands your business and gives personalized and friendly responses to any questions. Being able to see how your customers are interacting with your business in real-time helps you make better decisions. Answer questions, gather leads, provide directions, and so much more.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications		Audience Businesses interested in a solution to generate leads, manage calls, and personalize responses for their customers
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $10.50/user/month Free Version Not Supported Free Trial Supported		Pricing $49.99 per month First 100 minutes on us! After that $0.0027 per SECOND . Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.4 / 5 ease 4.9 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily. - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM. 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background. Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great. - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet. It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer. Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient. Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality. - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use. The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Zoom Communications Founded: 2011 United States zoom.com		Company Information echowin United States echo.win/
Alternatives 3CX		Alternatives Sadie
Intermedia Unite Intermedia		InsertChat
Dialpad Connect Dialpad		Dialzara
Allo		Rosie
Ooma Office Ooma View All		Flowon AI View All
Categories AI Phone Answering Agents Supported AI Receptionists Supported Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported Online Fax Supported Telephony Supported Video Conferencing Supported Web Conferencing Supported		Categories AI Phone Answering Agents Supported AI Receptionists Supported Conversational AI Supported
Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported		Show More Features Conversational AI Features Code-free Development Supported Contextual Guidance Not Supported For Developers Not Supported Intent Recognition Supported Multi-Languages Supported Omni-Channel Not Supported On-Screen Chats Not Supported Pre-configured Bot Not Supported Reusable Components Not Supported Sentiment Analysis Not Supported Speech Recognition Supported Speech Synthesis Supported Virtual Assistant Not Supported
Integrations Zapier Supported Archive Intel Supported CEIPAL Supported EpicCare EMR Supported Exelare Supported Google Cloud Platform Not Supported IFTTT Supported InformaCast Supported Leverage Supported MediCare HMS Supported Memtime Supported Microsoft Teams Supported MirrorWeb Supported MyComplianceOffice Supported Pipedream Supported Verbatim Supported Yoroflow Supported Zendesk Supported Zoom Revenue Accelerator Supported monday CRM Supported Show More Integrations View All 144 Integrations		Integrations Zapier Supported Archive Intel Not Supported CEIPAL Not Supported EpicCare EMR Not Supported Exelare Not Supported Google Cloud Platform Supported IFTTT Not Supported InformaCast Not Supported Leverage Not Supported MediCare HMS Not Supported Memtime Not Supported Microsoft Teams Not Supported MirrorWeb Not Supported MyComplianceOffice Not Supported Pipedream Not Supported Verbatim Not Supported Yoroflow Not Supported Zendesk Not Supported Zoom Revenue Accelerator Not Supported monday CRM Not Supported Show More Integrations View All 7 Integrations
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