YourRadar

YourRadar

Kobelt Development
+
+

Related Products

  • Connecteam
    10,371 Ratings
    Visit Website
  • Repair-CRM
    37 Ratings
    Visit Website
  • CompanyCam
    5,585 Ratings
    Visit Website
  • STACK
    1,483 Ratings
    Visit Website
  • WEX Field Service Management
    67 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • TRACTIAN
    138 Ratings
    Visit Website
  • ALMobile
    29 Ratings
    Visit Website
  • HR Partner
    205 Ratings
    Visit Website
  • WERX
    35 Ratings
    Visit Website

About

YourRadar is a cloud-based, fully customizable workforce management software that improves the efficiency and profitability of small service businesses. Owners, managers, and dispatchers all have been appointed with the difficult task of organizing and scheduling the different tasks or jobs of workforce employees. It is on them to ensure that everything is running smoothly, yet at the same time be prepared for the unexpected. An important aspect of this is ensuring they have the right tools to mitigate the time spent on mundane tasks and fixing problems. By creating job completion estimates the person in charge of scheduling will know whether or not an employee is close to being over or under of their completion time. Instead of that employee being late for their next appointment, the scheduler will be able to see in real time who else is available and how far away they are from another job. This means less phone calls and more effective action.

About

We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A field management software solution. YourRadar offers commercial and residential service businesses an all-in-one solution to automate their business processes.

Audience

Any company searching for a Workforce Management, Customer Service, and Help Desk solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • YourRadar packs a lot into a clean interface. Technician dashboards, job timers, and location tracking all function smoothly. Performance across both Android and iOS is solid. I especially like how fast it syncs data between the web and mobile platforms.
  • The auto-dispatch logic and calendar based interface are well designed. The backend has enough flexibility to manage technician tiers, job categories and even subcontractor access.
  • YourRadar provides rock-solid performance, even as our team size increased. Its cloud-based design allows team members to stay connected in the field, while reporting and job history functions remain clear and reliable.
  • The system scales seamlessly with team growth, maintaining strong performance even as demands increase. Its cloud-based structure ensures easy access from any location with internet, making it ideal for field teams. Reporting and job history tracking are accurate and consistent.
  • The system scales seamlessly with team growth. Being cloud-based, it's accessible anywhere with an internet connection. Reporting and job history tracking are reliable and very useful.

Cons

  • A few advanced features (like automated escalations) require extra setup. Not a deal-breaker, but a bit of a learning curve for smaller teams.
  • The reporting tools lack custom export templates. Would also like SSO integration support in the future.
  • Reporting options are somewhat rigid, and exporting lacks the flexibility required for more complex use cases.
  • Reporting customization is limited at this time. The filters and export formats could be more flexible to support deeper data analysis.
  • Reporting customization is currently limited and could use more flexible filters and export options.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Kobelt Development
Canada
www.yourradar.net

Company Information

iTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com

Alternatives

Alternatives

Key2Act

Key2Act

KEY2ACT
TelStrat WFO

TelStrat WFO

Serenova

Categories

Categories

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Integrations

QuickBooks Desktop Premier
QuickBooks Online
QuickBooks Online Advanced
SAGE
Worldpay

Integrations

QuickBooks Desktop Premier
QuickBooks Online
QuickBooks Online Advanced
SAGE
Worldpay
Claim YourRadar and update features and information
Claim YourRadar and update features and information
Claim iTouchVision and update features and information
Claim iTouchVision and update features and information