Yodel.io

Yodel.io

YodelTalk
magicJack

magicJack

magicJack Vocaltec
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About

The phone system for customer service teams. Yodel joins your team as a receptionist that pre-qualifies inbound voice communications and allows call management without switching tools. Collaborate on calls and enjoy the crystal clear voice quality through our battle-tested infrastructure. Get your phone system up and running in minutes. No complicated adoption from your previous business phone. Yodel integrates with over 1000 software tools so you can connect the phone with your existing workflows. Stay close to your customers no matter where they are by using Yodel’s access to phone numbers in over 100 countries. Yodel works with trusted local carriers to guarantee the best possible call quality. We deliver a reliant service uptime and a secure call infrastructure. Modern customer service teams need to deliver high quality support and ensure high customer satisfaction. Yodel removes everything that’s painful about phone systems and deliver what matters: the voice communication.

About

Stay Connected to Your Business. Get a robust, ready-to-use business VoIP phone system with the essential features that will help you focus on your customers no matter where you are. Each line includes: - Unlimited U.S and Canada calling - Music On Hold - Caller ID - Enhanced Call Forwarding - Free Mobile App (Android & iOS) - Voicemail - Conference Bridge Get crystal voice quality using magicJack's VoIP technology and 99.99% uptime guarantee. Big business benefits without the high costs. Lines start as low as $15.99/mo/line. Get 24-hour access to your account online, pay your bill, make account updates and more. We’ve made it easy to get you started. Our VoIP phone systems are ready to use straight out of the box. Simply plug in the phone and you’ll be up and running in minutes.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and teams of all sizes that want a unified phone and conversation solution

Audience

Individuals or business interested in low-cost but reliable phone service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$15.99 per line per month
$15.99 per line per month for magicJack for Business
$39.99 per year for residential

Long Distance Rates:
Mexico From 4¢/min.
India From 5.3¢/min.
Dominican R. From 7.1¢/min.
UK From 2¢/min.
And much more.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • #1- It supports Slack, Drift, Microsoft Teams and other integrations. #2- The user interface is simple and easy to understand. #3- Easy to Configure platform.
  • I really like how it is set up so a team can use it. Love how a central number can be used by a whole team.
  • It's been super nice to be able to streamline our phone calls. It's reduced our answering significantly and reduced unwanted calls

Cons

  • #1- We had an overall great experience with this platform.
  • The mobile app does not have a ton of features so it's limited.
  • It was a little challenging to implement at first but once we figured it out it's been awesome.

Pros & Cons from Real Users

Pros

  • Does not work. The poor service is not compromised. The same all the time.

Cons

  • Does not work.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

YodelTalk
Founded: 2015
United States
www.yodel.io

Company Information

magicJack Vocaltec
Founded: 2007
www.magicjackforbusiness.com

Alternatives

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Categories

Business VoIP Supported
Call Forwarding Supported
Online Fax Supported
Softphone Supported
Telephony Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Dialogflow Supported
Discord Supported
Drift Supported
Easyflow Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Make Supported
MetaMail Supported
Microsoft Azure Supported
Microsoft Teams Supported
Pipedrive Supported
Slack Supported
Stackreaction Supported
WMS 360 Supported
Zapier Supported
magicApp Not Supported

Integrations

Dialogflow Not Supported
Discord Not Supported
Drift Not Supported
Easyflow Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Make Not Supported
MetaMail Not Supported
Microsoft Azure Not Supported
Microsoft Teams Not Supported
Pipedrive Not Supported
Slack Not Supported
Stackreaction Not Supported
WMS 360 Not Supported
Zapier Not Supported
magicApp Supported
Claim Yodel.io and update features and information
Claim Yodel.io and update features and information
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