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About

Yelp Host is an AI-powered phone-assistant platform built for restaurants that ensures no customer call goes unanswered by professionally handling incoming calls around the clock. It can answer questions from guests, book and modify reservations, provide real-time wait-time updates, block spam calls, gather special requests, and send follow-up texts with menus or links, all without needing a human agent. The system comes pre-trained on a rich dataset of restaurant-specific knowledge, integrates with the venue’s operations, and offers seamless support whether staff are busy, closed, or occupied on-site. With Yelp Host restaurants can enhance guest experience by delivering fast and accurate responses via phone, reduce missed leads, streamline reservation workflows, and free up staff to focus on service rather than phone handling.

About

vFound is browser-based front desk software for hotels, universities, offices, venues and events. Five products share one workspace: Lost & Found gives every venue a branded, photo-led guest website with private claims; Parcels logs deliveries and collection; Checkroom issues digital QR tickets for coats, bags and luggage; Equipment manages reservations, loans and returns; Visitors records arrivals and notifies hosts. vFound AI drafts records from photos and labels, suggests likely matches, translates messages and helps staff check claims. People remain in control: AI never identifies people or decides ownership. Teams use phone cameras with nothing to install, unlimited staff and records, audit history, signed handovers, reports, CSV exports, twelve guest languages, Slack, Microsoft Teams and Google Chat alerts, a REST API and signed webhooks. Each product is priced per venue and billed yearly. Selected products share a 14-day free trial; a valid card is required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Restaurants seeking a tool to manage reservations, guest inquiries and wait lists so the staff can stay focused on delivering excellent service

Audience

Hotels, universities, offices, venues, events, transport operators, museums, stadiums, casinos, gyms, restaurants and other organizations with a front desk.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$129 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

US$42/month per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Yelp
Founded: 2004
United States
business.yelp.com/restaurants/products/yelp-host/

Company Information

vFound
Founded: 2019
Canada
vfound.io

Alternatives

Alternatives

Lokate AI

Lokate AI

Lokate AI Technologies

Categories

Categories

Lost and Found Supported

Lost and Found Features

Access Control Supported
Automatic Matching Supported
Category Management Supported
Claims Management Supported
Cross-Database Search Not Supported
Document Management Not Supported
Historical Reporting Supported
Image Recognition Supported
Inventory Management Supported
Self Service Portal Supported
Shipping Management Not Supported
Unclaimed Items Management Supported

Integrations

Apple Maps Supported
Google Chat Not Supported
Google Cloud Search Supported
Microsoft Teams Not Supported
Slack Not Supported
Yelp Supported
Yelp Guest Manager Supported
Zapier Not Supported

Integrations

Apple Maps Not Supported
Google Chat Supported
Google Cloud Search Not Supported
Microsoft Teams Supported
Slack Supported
Yelp Not Supported
Yelp Guest Manager Not Supported
Zapier Supported
Claim Yelp Host and update features and information
Claim Yelp Host and update features and information
Claim vFound and update features and information
Claim vFound and update features and information