Audience

Restaurants seeking a tool to manage reservations, guest inquiries and wait lists so the staff can stay focused on delivering excellent service

About Yelp Host

Yelp Host is an AI-powered phone-assistant platform built for restaurants that ensures no customer call goes unanswered by professionally handling incoming calls around the clock. It can answer questions from guests, book and modify reservations, provide real-time wait-time updates, block spam calls, gather special requests, and send follow-up texts with menus or links, all without needing a human agent. The system comes pre-trained on a rich dataset of restaurant-specific knowledge, integrates with the venue’s operations, and offers seamless support whether staff are busy, closed, or occupied on-site. With Yelp Host restaurants can enhance guest experience by delivering fast and accurate responses via phone, reduce missed leads, streamline reservation workflows, and free up staff to focus on service rather than phone handling.

Pricing

Starting Price:
$129 per month

Integrations

API:
Yes, Yelp Host offers API access

Ratings/Reviews

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Company Information

Yelp
Founded: 2004
United States
business.yelp.com/restaurants/products/yelp-host/

Videos and Screen Captures

Yelp Host Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Yelp Host Frequently Asked Questions

Q: What kinds of users and organization types does Yelp Host work with?
Q: What languages does Yelp Host support in their product?
Q: What kind of support options does Yelp Host offer?
Q: What other applications or services does Yelp Host integrate with?
Q: Does Yelp Host have an API?
Q: What type of training does Yelp Host provide?
Q: How much does Yelp Host cost?

Yelp Host Product Features