eCasework

eCasework

Porism
Workpro eCasework

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Workpro:

About

Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
eCasework:

About

Casework management for councillors and other elected representatives. Our case management software is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of everyone's input and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone. Spreadsheets are cumbersome, and notepads can be chaotic without proper organization. It’s quicker and easier to manage your caseload on eCasework, and with our powerful search, you’ll always be able to find things in a flash. Never forget to follow up with someone ever again. We’ll send you a reminder when it’s time to check in on a case, helping you manage your time effectively.
Workpro:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
eCasework:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Workpro:

Audience

Companies interested in a complaint management and/or HR case management solution
eCasework:

Audience

Companies and councillors seeking a case management and CRM solution
Workpro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
eCasework:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Workpro:

API

Offers API Not Supported
eCasework:

API

Offers API Not Supported
Workpro:

Screenshots and Videos

eCasework:

Screenshots and Videos

Workpro:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
eCasework:

Pricing

$5.00/month/user
Free Version Not Supported
Free Trial Supported
Workpro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
eCasework:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Workpro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
eCasework:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Workpro:

Company Information

Workpro
Founded: 1969
United Kingdom
www.workpro.com
eCasework:

Company Information

Porism
Founded: 1987
United Kingdom
eCasework.com
Workpro:

Alternatives

eCasework:

Alternatives

Caseworker Connect

Caseworker Connect

Blue Door Software
Workpro:
eCasework:
eimmigration by Cerenade

eimmigration by Cerenade

Cerenade
5.0 out of 5 stars
Workpro:
eCasework:
Workpro:
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
4.0 out of 5 stars
eCasework:
Mideo CaseWorks

Mideo CaseWorks

Mideo Systems
Workpro:
Sunrise HR Case Management

Sunrise HR Case Management

Sunrise Software
eCasework:
Noble Human

Noble Human

ENoble
Workpro:

Categories

eCasework:

Categories

Workpro:

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

HR Employee File Management Features

Access Controls Not Supported
Centralized Employee Files Not Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Not Supported
Regulatory Compliance Supported
Retention Settings Not Supported
Search Supported
Sharing Spaces Not Supported
Signature Not Supported
eCasework:

Complaint Management Features

Case Management Supported
Complaint Classification Not Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported
Workpro:

Integrations

Oncore Supported
eCasework:

Integrations

Oncore Not Supported
Workpro:
Claim Workpro and update features and information
Claim Workpro and update features and information
eCasework:
Claim eCasework and update features and information
Claim eCasework and update features and information