Audience
Companies and councillors seeking a case management and CRM solution
About eCasework
Casework management for councillors and other elected representatives. Our case management software is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of everyone's input and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone. Spreadsheets are cumbersome, and notepads can be chaotic without proper organization. It’s quicker and easier to manage your caseload on eCasework, and with our powerful search, you’ll always be able to find things in a flash. Never forget to follow up with someone ever again. We’ll send you a reminder when it’s time to check in on a case, helping you manage your time effectively.
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Pricing
Starting Price:
$5.00/month/user
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Porism
Founded: 1987
United Kingdom
eCasework.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Live Online
Support
Online
Phone Support
eCasework Frequently Asked Questions
eCasework Product Features
Complaint Management
Case Management
Supported
Customer Complaint Tracking
Supported
Feedback Management
Supported
Issue Tracking
Supported
Self Service Portal
Supported
Complaint Classification
Not Supported
Corrective Actions (CAPA)
Not Supported
Forms Management
Not Supported
Quality Assurance Management
Not Supported
Routing
Not Supported
Social Media Monitoring
Not Supported
Survey Management
Not Supported
