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Social Intents
Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use.
Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed.
Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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ScreenMeet
The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more.
Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure.
Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies.
Enterprise-grade security
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SysAid
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Inuvika OVD Enterprise
Our digital workspace platform, OVD Enterprise, delivers virtualized Windows and Linux apps and desktops (VDI) to any device. Built on Linux, it reduces Windows licensing requirements, needs less infrastructure and reduces total costs by 60% compared to Citrix or VMware Horizon (now Omnissa). It can be deployed on-premises or through any cloud provider. OVD is also available as a service through our network of Managed Services Providers. .
OVD is easy to install and manage and it delivers a fast user experience on any device. It integrates with today's leading enterprise standards, including any directory service, storage or hypervisor.
Key Features:
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Kandji
We’re Kandji: the Apple device management and security platform that empowers secure and productive global work. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way admins, end-users, and global teams work today and tomorrow.
Kandji brings zero-touch deployment, self-healing remediation, click-and-go security, and powerful automation to boost technology teams' efficiency while improving the employee experience with their work.
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Zoho SalesIQ
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time.
SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.
It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle.
We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.
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IBM Security MaaS360
Seamlessly manage and protect your devices across all operating systems (OS).
IBM® MaaS360® is uniquely equipped to help IT professionals manage a wide variety of endpoints, apps, and data, and protect them efficiently and productively. MaaS360 offers unified endpoint management (UEM) capabilities such as:
Streamlined enrollment: IT pros don’t need to touch devices to enroll them. The device setup is already configured in the MaaS360 pre-deployment phase, and corporate resources are handled by over-the-air provisioning.
Simplified endpoint management: Manage virtually all device types and the main OS, such as Apple iOS, Android, iPadOS, Microsoft Windows, and Google ChromeOS, from a single console.
Take advantage of the simple self-service provisioning process, same-day OS support for the latest platform and 24x7 support by chat, phone, and email.
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Securden Unified PAM
Discover and consolidate all privileged account credentials into a centralized repository. Regulate access to all critical IT assets. Grant just-in-time access, and enforce least privilege on devices in the organization.
• Enforce remote password resets on devices.
• Manage Windows domain, service, local admin accounts & their dependencies.
• Eliminate hardcoded-credentials from scripts and configuration files.
• Automate password access for non-human identities with APIs.
• Protect SSH keys, track usage & associate with UNIX devices.
• Share accounts with granular access controls.
• One-click remote access to assets without revealing passwords.
• Grant Just-In-Time access to privileged accounts.
• Shadow, Monitor & record live sessions.
• Endpoint privilege management with application controls.
• Integrate with AD, AzureAD for user provisioning.
• Integrate with solutions for MFA, SIEM, ITSM & SSO.
• Comply with regulations with audit trails & custom reports
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