WebsiteChatNFN Labs
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eGain ChateGain
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Related Products
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About
WebsiteChat is a no-code AI assistant that can be seamlessly embedded into any website or web application to provide real-time, automated responses to visitor queries. Built by NFN Labs, WebsiteChat helps businesses improve engagement, reduce support load, and capture qualified leads — all without the need for manual live chat teams or rule-based scripts.
The assistant is trained using your own data sources, including PDFs, help center articles, product documentation, and website content. Once trained, it can answer user questions accurately. From technical product queries to policy-related FAQs, WebsiteChat delivers context-aware replies that feel natural and human-like.
Designed with ease of use in mind, WebsiteChat requires no coding to set up. Businesses can customize the widget's greeting message, text style, position, and avatar to match their website’s branding. It can be added to your site with just a small script, making it easy to deploy.
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About
eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly with the other social experience, web experience, and contact center applications in the suite. eGain Chat offers endless sales and service opportunities when combined with companion products:
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Startups, SaaS companies, and service-based businesses/ freelancers looking to offer 24/7 website support, lead capture, and user engagement without writing code
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Audience
Companies of all sizes seeking a tool to give real-time chat assistance to website visitors
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$13/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNFN Labs
Founded: 2011
India
nfnlabs.in/
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Company InformationeGain
Founded: 1997
United States
www.egain.com/products/live-chat-software/
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Angular
Boost.ai
Bubble
Framer
Majesco
Next.js
NovelVox Agent Accelerator
React
Shopify
Squarespace
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Integrations
Angular
Boost.ai
Bubble
Framer
Majesco
Next.js
NovelVox Agent Accelerator
React
Shopify
Squarespace
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