WeChat

WeChat

Tencent
WhatsApp

WhatsApp

Meta
+
+

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About

Whether you want to send messages or share photos and videos, you can chat freely through WeChat. Wherever you go, you can immediately get in touch with the people you care about using WeChat. Search and add friends directly via WeChat ID or mobile number. Start chatting once your friend request has been accepted. On Moments, you can share your life's favorite experiences using photos or videos with your friends, and also see your friends' Moments at any time. Let's share on Moments! Get face-to-face with your friends and family instantly via WeChat. WeChat allows you make free video and voice calls no matter where you are with one friend or a group of friends. If you're unable to express your feelings in words, then send a sticker to make your chats more fun. Designed by talented artists around the globe, WeChat's Sticker Gallery offers users free downloads and sending of countless fun stickers. Come and select your favorite stickers to chat with your friends!

About

Simple. Secure. Reliable messaging. With WhatsApp, you'll get fast, simple, secure messaging and calling for free*, available on phones all over the world. WhatsApp Business is a free to download app that built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API. Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone who wants to chat, social network, or pay through the WeChat app

Audience

Anyone who wants to chat for free via the WhatsApp application

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.3 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • It offers Intuitive design and features for communication. It has multi-platform support, which makes it easy to connect with mobile and desktop. It also offers a file-sharing option.
  • (+) Multi-application, mini-apps, and support to many features is a definite plus. (+) Easy to use and very interactive interface. (+) Integration with various other businesses. (+) Easy to setup.
  • I use WeChat to communicate with classmates in some culture clubs at university. I prefer FB Messenger groups to WeChat groups though, because I find that WeChat makes my older Android phone laggy. It's pretty cool how WeChat had payment options and miniapps long before most western messaging apps though.

Cons

  • It worked great for me. Nothing to share about the con.
  • (-) Not as fast as regular communication applications. (-) Privacy is not up to the mark. (-) Improvements on the collaboration interface.
  • Makes phone laggy, is memory intensive, can make phone hot to the touch after ~10 min of calling someone via WeChat. Supposedly is monitored by the Chinese government.

Pros & Cons from Real Users

Pros

  • I find WhatsApp to be a great and exciting platform to communicate with other users with an ease. Besides instant messaging, WhatsApp also allows me to create group, join communities, share multimedia files, share statuses, make and take both voice and video calls.
  • - It only takes your phone number and that's it. It doesn't ask any other details of the user to use this app. - It is very user-friendly and easy to use app with no ads and completely free to use. - User can delete the scent message which is a good feature that WhatsApp offers to the users. - it has brilliant audio and video calling features, which uses fewer data than its competitors.
  • I am very interested in this project so far . it has been very useful for communication and also granting high quality videos.
  • - WhatsApp is the most widely use application that gives you a platform to connect with your contacts. - All the chats on this platform are 128 bit end-to-end encrypted that gives the utmost security to its user privacy. - All the chats can be easily backed up on local storage as well as on google drive. It gives the user the flexibility to restore chats on a new device.
  • - Simple and user friendly application - Voice call and video call available - Instantly able to send a message to all over the world - Live-location sharing feature

Cons

  • WhatsApp is a good platform for all my instant communication needs and I have not came across any issues while using it.
  • - The data is stored in the servers, which is a security concern and is not full proof. - you cannot send a video file bigger than 61mb and a document having size bigger than 100 MB, which is one of the biggest cons of WhatsApp. - WhatsApp group accommodates fewer number of people whereas its competitors like telegram accommodates 1000x more people.
  • Sometimes during conversation or video calls the connection get interrupted but I think the is from the internet provider not the application.
  • The chats on WhatsApp are end to end encrypted, however, the backup datastore on google drive is not, So, the WhatsApp user data can be easily hacked if the google account gets hacked.
  • - Privacy policy issues - Media files up to 16mb only can be transferred - Need to share personal number in order to communicate

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tencent
Founded: 1998
China
wechat.com

Company Information

Meta
Founded: 2004
United States
www.whatsapp.com

Alternatives

Alipay

Alipay

Alibaba Group

Alternatives

DingTalk

DingTalk

Alibaba
Slack

Slack

Salesforce
LINE

LINE

Naver
LINE

LINE

Naver

Categories

Categories

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Integrations

Aimylogic
Clare.AI
Comm100
Engagely.ai
Ephanti
Forensic Explorer
Franz
Freshdesk
Language Confidence
MTX Connect
PitchBob.io
Rapidbott
Shift
SleekFlow
Stackreaction
Staple
WooTechy iSeeker
erxes
respond.io
tyntec

Integrations

Aimylogic
Clare.AI
Comm100
Engagely.ai
Ephanti
Forensic Explorer
Franz
Freshdesk
Language Confidence
MTX Connect
PitchBob.io
Rapidbott
Shift
SleekFlow
Stackreaction
Staple
WooTechy iSeeker
erxes
respond.io
tyntec
Claim WeChat and update features and information
Claim WeChat and update features and information
Claim WhatsApp and update features and information
Claim WhatsApp and update features and information