WeChat vs. WhatsApp Comparison


WeChat Tencent	WhatsApp Meta	+	+
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About Whether you want to send messages or share photos and videos, you can chat freely through WeChat. Wherever you go, you can immediately get in touch with the people you care about using WeChat. Search and add friends directly via WeChat ID or mobile number. Start chatting once your friend request has been accepted. On Moments, you can share your life's favorite experiences using photos or videos with your friends, and also see your friends' Moments at any time. Let's share on Moments! Get face-to-face with your friends and family instantly via WeChat. WeChat allows you make free video and voice calls no matter where you are with one friend or a group of friends. If you're unable to express your feelings in words, then send a sticker to make your chats more fun. Designed by talented artists around the globe, WeChat's Sticker Gallery offers users free downloads and sending of countless fun stickers. Come and select your favorite stickers to chat with your friends!	About Simple. Secure. Reliable messaging. With WhatsApp, you'll get fast, simple, secure messaging and calling for free*, available on phones all over the world. WhatsApp Business is a free to download app that built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API. Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Anyone who wants to chat, social network, or pay through the WeChat app	Audience Anyone who wants to chat for free via the WhatsApp application
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.3 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 4.6 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.7 / 5 support 4.4 / 5 Read all reviews
Pros & Cons from Real Users Pros It offers Intuitive design and features for communication. It has multi-platform support, which makes it easy to connect with mobile and desktop. It also offers a file-sharing option. (+) Multi-application, mini-apps, and support to many features is a definite plus. (+) Easy to use and very interactive interface. (+) Integration with various other businesses. (+) Easy to setup. I use WeChat to communicate with classmates in some culture clubs at university. I prefer FB Messenger groups to WeChat groups though, because I find that WeChat makes my older Android phone laggy. It's pretty cool how WeChat had payment options and miniapps long before most western messaging apps though. Cons It worked great for me. Nothing to share about the con. (-) Not as fast as regular communication applications. (-) Privacy is not up to the mark. (-) Improvements on the collaboration interface. Makes phone laggy, is memory intensive, can make phone hot to the touch after ~10 min of calling someone via WeChat. Supposedly is monitored by the Chinese government.	Pros & Cons from Real Users Pros I find WhatsApp to be a great and exciting platform to communicate with other users with an ease. Besides instant messaging, WhatsApp also allows me to create group, join communities, share multimedia files, share statuses, make and take both voice and video calls. - It only takes your phone number and that's it. It doesn't ask any other details of the user to use this app. - It is very user-friendly and easy to use app with no ads and completely free to use. - User can delete the scent message which is a good feature that WhatsApp offers to the users. - it has brilliant audio and video calling features, which uses fewer data than its competitors. I am very interested in this project so far . it has been very useful for communication and also granting high quality videos. - WhatsApp is the most widely use application that gives you a platform to connect with your contacts. - All the chats on this platform are 128 bit end-to-end encrypted that gives the utmost security to its user privacy. - All the chats can be easily backed up on local storage as well as on google drive. It gives the user the flexibility to restore chats on a new device. - Simple and user friendly application - Voice call and video call available - Instantly able to send a message to all over the world - Live-location sharing feature Cons WhatsApp is a good platform for all my instant communication needs and I have not came across any issues while using it. - The data is stored in the servers, which is a security concern and is not full proof. - you cannot send a video file bigger than 61mb and a document having size bigger than 100 MB, which is one of the biggest cons of WhatsApp. - WhatsApp group accommodates fewer number of people whereas its competitors like telegram accommodates 1000x more people. Sometimes during conversation or video calls the connection get interrupted but I think the is from the internet provider not the application. The chats on WhatsApp are end to end encrypted, however, the backup datastore on google drive is not, So, the WhatsApp user data can be easily hacked if the google account gets hacked. - Privacy policy issues - Media files up to 16mb only can be transferred - Need to share personal number in order to communicate
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Tencent Founded: 1998 China wechat.com	Company Information Meta Founded: 2004 United States www.whatsapp.com
Alternatives Alipay Alibaba Group	Alternatives Element
DingTalk Alibaba	Slack Salesforce
GigaIOT	ActivePlace
LINE Naver	LINE Naver
Franz View All	Telegram View All
Categories Digital Wallets Supported Internal Communications Supported International Calling Supported Live Chat Supported Messaging Supported Social Media Supported Social Networking Supported Team Chat Supported Team Communication Supported Telephony Supported	Categories Customer Communications Management Supported Encrypted Messaging Supported Internal Communications Supported International Calling Supported Live Chat Supported Messaging Supported Team Chat Supported Team Communication Supported Telephony Supported
Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Not Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Supported Social Sharing Supported Survey Management Not Supported Telephony Supported Video Chat Supported Voice Chat Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported Messaging Features End-to-End Encryption (E2EE) Not Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Team Chat Features End-to-End Encryption (E2EE) Not Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Not Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Not Supported Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Not Supported Contact Management Not Supported Inbound Reporting Not Supported IVR / Voice Recognition Not Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported Show More Features Social Networking Features Activity / News Feed Supported Advertising Management Not Supported Blogs Not Supported Data Security Not Supported Event Management Not Supported Group Management Not Supported Media Library Supported Privacy Options Supported Real-time Chat Supported Social Media Integration Supported Social Media Tagging Supported User Profiles Supported	Internal Communications Features App Integration Not Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Not Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Supported Social Sharing Not Supported Survey Management Not Supported Telephony Supported Video Chat Supported Voice Chat Supported Live Chat Features Canned Responses Not Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Not Supported File Sharing Not Supported Mobile Access Supported Push Notifications Supported Search Not Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Supported Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Not Supported Contact Management Not Supported Inbound Reporting Not Supported IVR / Voice Recognition Not Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Not Supported Print Management Not Supported Template Management Not Supported Video Content Supported
Integrations Boutir Supported Clienk Supported CoRover.ai Supported Hudini Supported Indigo.ai Supported LeapXpert Supported Mindsay Supported OpenMessage Supported Rambox Supported Rapidbott Supported SMS-MAN Supported Shift Supported Staple Supported Symphony Supported Zendesk Supported eBanqo Supported easyping Supported erxes Supported maaiiconnect Supported Show More Integrations View All 156 Integrations	Integrations Boutir Supported Clienk Supported CoRover.ai Supported Hudini Supported Indigo.ai Supported LeapXpert Supported Mindsay Supported OpenMessage Supported Rambox Supported Rapidbott Supported SMS-MAN Supported Shift Supported Staple Supported Symphony Supported Zendesk Supported eBanqo Supported easyping Supported erxes Supported maaiiconnect Supported Show More Integrations View All 1897 Integrations
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