Walkabout

Walkabout

Walkabout Software
Work&Track Mobile

Work&Track Mobile

NEO managing mobility
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About

The best field service management software built for the appliance industry. Created from within a service repair company, Walkabout has developed the tools needed for your business to become more efficient, scalable, and modern. The Walkabout team provides live support and training resources. As your business grows, so will your use of Walkabout. Start with the basics and then move into the more advanced features. The My Walkabout app is the perfect companion for a technician to record his work. The freedom to create customers, calls, purchase orders, and take payments in crucial. Technicians can see the customer's history and diagnose a problem with more information. Customers are often impressed by the technology and the quick workflow the app provides the technician. Satisfy the customer with the help of the My Walkabout App.

About

Design your custom work orders and reports. Offer your customer the information they need when they need it on their own smartphone. Link your forms in their execution order to build your own business processes following their natural or optimal workflow. Record the activity · Plan your business daily work. The new orders will be immediately in your technicians’ smartphones. Dispatch the orders automatically to your whole team with route optimization, and perform the minor adjustments during the day. Measure work times and use them to obtain the optimal results from your workforce. Record your field workers’ activity. Track their location and send the nearest person to the new services. Real-time field staff location allows you to prevent delays and react immediately to any incidence. Define your business Key Performance Indicators and use your custom forms data to get the most realistic view of how your business works, detecting optimization targets.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their operations

Audience

Companies searching for a solution to manage and improve their field service operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$10 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Walkabout Software
Founded: 2003
United States
www.walkaboutsoftware.com/home

Company Information

NEO managing mobility
Founded: 2000
Spain
www.workandtrack.mobi/en/

Alternatives

Alternatives

ServiceWarrior

ServiceWarrior

DesertMicro
FieldEdge

FieldEdge

Xplor
Miracle Service

Miracle Service

Nexent Innovations

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported

Integrations

QuickBooks Online Not Supported
Claim Walkabout and update features and information
Claim Walkabout and update features and information
Claim Work&Track Mobile and update features and information
Claim Work&Track Mobile and update features and information