Voicent Predictive DialerVoicent Communications
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Related Products
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About
Voicent's easy-to-use predictive dialer software includes predictive dialing, preview dialing, a progressive dialer, a call center predictive dialer, and manual dialing modes. It dramatically increases agent productivity and improves the campaign bottom line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person answers. With easy to use campaign management tools, you can run and manage predictive dialer campaigns, set call volume options, call forwarding options, and use different dialing modes including progressive, preview, manual, and predictive.
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About
nPathi AI Agent is an intelligent voice AI solution that integrates natively with ViciDial. Your AI agents process campaigns exactly like human agents - with full visibility in ViciDial dashboard.
Key features:
- Native ViciDial integration - AI agents appear as regular agents in campaigns
- Visual Pathway Builder - No-code drag-and-drop conversation designer
- Real-time monitoring and disposition codes
- 260+ OAuth integrations (CRM, calendars, webhooks)
- Multi-language support - 100+ languages
- Ultra-low latency (<500ms response time)
- Lead routing and qualification
- Automatic CRM updates post-call
- Call recording and transcripts
- Scale to 2000+ concurrent calls
Use cases: Outbound sales campaigns, lead qualification, appointment setting, customer surveys, payment reminders, reactivation campaigns, customer support. Deploy AI agents that handle calls 24/7 while your human agents focus on high-value conversations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes that need a predictive dialer solution
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Audience
ViciDial call centers and BPO companies looking to scale operations with AI. Outbound sales teams running dialer campaigns. Agencies managing multiple client campaigns. Call centers wanting to automate repetitive calls (surveys, reminders, qualification). Operations needing 24/7 coverage without night shifts. Teams seeking to reduce cost-per-call while maintaining quality. Industries: Telemarketing, Collections, Insurance, Real Estate, Healthcare scheduling, Political campaigns, Market research.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$385 one-time payment
Free Version
Free Trial
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Pricing
$49/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVoicent Communications
Founded: 2001
United States
www.voicent.com/predictive-dialer.php
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Company InformationnPathi
Founded: 2024
Romania
nPathi.com
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Alternatives |
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
Bigin by Zoho CRM
Bitrix24
GoHighLevel
Google
HubSpot AI Search Grader
Kommo
Microsoft 365
Salesforce
Shopify
Slack
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Integrations
Bigin by Zoho CRM
Bitrix24
GoHighLevel
Google
HubSpot AI Search Grader
Kommo
Microsoft 365
Salesforce
Shopify
Slack
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